Main Page

This repository is used to provide education on Emersion's billing and provisioning system, Emersion concepts and online help to all Emersion's users regarding all of the features and functions available to you.

The Emersion Wiki is updated regularly to reflect the latest changes to the system. New and updated articles (and videos) are appearing every week. Therefore we enacourage you to visit this wiki on a regular basis and subscribe to updates.

If there is a section of the system of which you would specifically like further information about, please contact our support team at emesupport@emersion.com.au

Accounts

• Accounts
• Customer and Account Management
• Accounts Payable
• Accounts Receivable
• Ledger Management
• Invoice Management

Provisioning

• Provisioning
• Package Plans
• Services
• Service Plans

System Features

• Events
• System Events
• End User Portal and Customer Sign Up Portal
• Quarantine
• Securities

Integration and Additional Features

• Integration with Other Applications
• Product Management
• Bolt Ons

References

• Release Notes
• Reference Material
• Glossary of Terms and Abbreviations

Training

• Emersion User Manuals
• Training Slides
• Training Videos

Additional Help

• [Billing and Rating FAQ's ]
• Importing Data into Emersion
• Support and help from Emersion
• Emersion Invoice Reconciliation

Carrier & Service Supplier information

This section contains infomation relevant to specific service suppliers and carriers that are popular in Emersion.

Optus

File:Emersion Optus RBT Service Management System Manual v1.2.pdf
File:Emersion Optus RBT Wholesaler Appendix v1.0.pdf

Telstra

File:Emersion Telstra eBill Manual V1.0.pdf
File:Emersion Telstra 3G Manual V0.1.pdf
File:Emersion Telstra Mobile Management User Manual v1.0.pdf

AAPT

File:Emersion AAPT DSL Manual V2.0.pdf

• Broadsoft Softswitch as a Service (Voice SSasS)