Difference between revisions of "Main Page"

Revision as of 11:31, 6 July 2015

This repository is used to provide education on Emersion's billing and provisioning system, Emersion concepts and online help to all Emersion's users regarding all of the features and functions available to you.

The Emersion Wiki is updated regularly to reflect the latest changes to the system. New and updated articles (and videos) are appearing every week. Therefore we enacourage you to visit this wiki on a regular basis and subscribe to updates.

If there is a section of the system of which you would specifically like further information about, please contact our support team at emesupport@emersion.com.au

Accounts

• Accounts
• Customer and Account Management

Core Emersion Modules

Optional Modules & Other Features

• Admin Settings
• Automated Top-up
• End User Portal and Customer Sign Up Portal
• Agents and Agent Management
• Commissions
• Service Desk

Integration

• Integration with Other Applications

References

• Release Notes
• Reference Material
• Glossary of Terms and Abbreviations

Training

• Emersion User Manuals
• Training Slides
• Training Videos

Additional Help

• If you need Support from Emersion, start here
• How to Reconcile Emersion's Invoice to you
• Importing Data into Emersion

Carrier & Service Supplier information

This section contains infomation relevant to specific service suppliers and carriers that are popular in Emersion.

Optus

File:Emersion Optus RBT Service Management System Manual v1.2.pdf
File:Emersion Optus RBT Wholesaler Appendix v1.0.pdf

Telstra

File:Emersion Telstra eBill Manual V1.0.pdf
File:Emersion Telstra 3G Manual V0.1.pdf
File:Emersion Telstra Mobile Management User Manual v1.0.pdf

AAPT

File:Emersion AAPT DSL Manual V2.0.pdf

• Broadsoft Softswitch as a Service (Voice SSasS)
• AAPT National Wholesale Broadband L3 (Broadband Connect) Layer 3