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Revision as of 08:49, 21 August 2015
This repository is used to provide education on Emersion's billing and provisioning system, Emersion concepts and online help to all Emersion's users regarding all of the features and functions available to you.
The Emersion Wiki is updated regularly to reflect the latest changes to the system. New and updated articles (and videos) are appearing every week. Therefore we encourage you to visit this wiki on a regular basis and subscribe to updates.
If there is a section of the system of which you would specifically like further information about, please contact our support team at emesupport@emersion.com.au
Contents
Announcement
Emersion Service Type Enhancement
The Service Types of AAPT National Wholesale Broadband (Layer 2 and Layer 3) have been enhanced to support Address-based Service Qualifications (SQ).
Emersion has released this to some clients and is now making this feature available to all clients who subscribe to either of these service types.
We have also added support for NBN Wireless
This feature will be enabled for all that do not already have it on Friday 21st August early in the morning outside normal business hours.
View the changes to the order screens
Accounts
Core Emersion Modules
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Optional Modules & Other Features
- Admin Settings
- Automated Top-up
- End User Portal and Customer Sign Up Portal
- Agents and Agent Management
- Commissions
- Service Desk
- Inventory and Warehouses
Integration
References
Training
Additional Help
- If you need Support from Emersion, start here
- How to Reconcile Emersion's Invoice to you
- Importing Data into Emersion
Carrier & Service Supplier information
This section contains infomation relevant to specific service suppliers and carriers that are popular in Emersion.
Optus
File:Emersion Optus RBT Service Management System Manual v1.2.pdf
File:Emersion Optus RBT Wholesaler Appendix v1.0.pdf
Telstra
File:Emersion Telstra eBill Manual V1.0.pdf
File:Emersion Telstra 3G Manual V0.1.pdf
File:Emersion Telstra Mobile Management User Manual v1.0.pdf
