ReleaseNotes

The following topics are available:

• RELEASE NOTES ARCHIVE 2015
• RELEASE NOTES ARCHIVE 2014
• RELEASE NOTES ARCHIVE 2013
• RELEASE NOTES ARCHIVE 2012
• RELEASE NOTES ARCHIVE 2011
• RELEASE NOTES ARCHIVE 2010

3.80.00 - 29 June 2015

Action

ACTION REQUIRED FROM THIS RELEASE:

New Features / Optional Modules

Fees may apply to have these configured, activated and maintained

If you are interested in subscribing to any of our new enhancements, please contact our Sales Team for further information at sales@emersion.com.au

Retail Product Catalogue

This feature allows retail service providers to group plans into collections. A collection of plans can then be assigned against account groups. Once the collection is assigned to an account group, it gives service providers control over who can access or sell these groups of package plans. The control extends to both new orders and migrations separately.

Stock Expiry Feature

A new feature build for Telstra WME which allows tracking of SIM stock as it expires.

Payment Extensions

The system has been enhanced to support complex payment plans, including payment extensions. This will record the original payment extension date, but also any changes.

Read more about Payment Extensions

SMS Gateway Extensions

Emersion now supports multiple SMS providers through the Events system. Different events can now be configured to use different SMS providers. This requires subscription to SMS Events and an Agreement to be in place with SMS gateway suppliers.

Service Desk =

The Service Desk module has been enhanced to support creating new tickets and updating tickets via email.

Service Type Migrate =

The new Service Type Migrate feature is an extension of the default service migration functionality that comes standard with Emersion. This new service migration better supports both singular and mass migrations of services between service types and ensures the end user has a seamless and effortless experience during the migration process. The feature comes with an optional End User service activation portal. End Users can also activate their new service via the End User Portal.

Read more about Service Type Migrations

Auto Top of Account

This new account-level feature is designed for businesses who want to ensure their customers always retain a positive account balance. Events notify the customer when they approach their credit limit and the system can automatically take a payment when the customer’s account balances reaches the auto top-up threshold.

Read more about Auto top-up

Wholesale Service Information Records (SIRs)

Previously card lines would be generated for usage files at the end of the billing month with no visibility to exposed credit until this time. This process has now been changed so that card lines are created as soon as the usage file is generated.

Account & Service Note Import Tool

A new import tool has been built to give users to import customer and service subscription notes in bulk.

Bulk Account Status Change

A new bulk import has been built to allow account statuses to be updated in bulk.

Bulk Invoice Approval Tool

A new bulk update tool has been built to give users the ability to bulk approve invoices.

Read more about the new bulk import and update facilities