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Date Name Thumbnail Size Description Versions
07:04, 12 March 2014 Pdf-logo.png (file) 48 KB   1
23:12, 20 March 2014 Emersion Customers and Service Management User Manual v2.0.pdf (file) 6.09 MB The purpose of this document is to describe the Emersion Packages and Plan Management functions. Other Emersion user manuals describe the use and operation of other system modules, such as Customers and Accounts Management and Product Management, whic... 1
00:58, 21 March 2014 Emersion Billing and Accounts Management User Manual v2.0.pdf (file) 8 MB The purpose of this document is to describe the Emersion Billing, Invoicing, Accounts and Ledger Management functions. 1
07:22, 24 March 2014 Emersion Packages and Plans Management User Manual v4.0.pdf (file) 5.16 MB The purpose of this document is to describe the Emersion Packages and Plan Management functions. Other Emersion user manuals describe the use and operation of other system modules, such as Customers and Accounts Management and Product Management, which... 1
07:26, 24 March 2014 Emersion Quarantine Manual Excerpt v0.1.pdf (file) 699 KB The Quarantine function is used to review and resolve any billing issues encountered by the Billing and Rating engine during the Rating, Billing and Invoicing process. 1
07:30, 24 March 2014 Emersion SP Systems Administration Manual V1.0.pdf (file) 526 KB The purpose of this document is to describe the operation of the Emersion Systems Administration Module (SAM) and the Permission Management System (PMS). 1
07:32, 24 March 2014 Emersion Events Manual V1.0.pdf (file) 938 KB The purpose of this document is to describe the operation of the Emersion Event Management System. 1
07:41, 24 March 2014 Reports Manual v1.0.pdf (file) 336 KB This document is intended to outline the actions required to generate finance reports from the Emersion billing system. 1
07:43, 24 March 2014 Emersion Inbound SIR Documentation v0.4.pdf (file) 123 KB The purpose of this document is provide documentation on guidance on how to construct and present Emersion Inbound SIR Files. (CSV Format) 1
07:47, 24 March 2014 Contract User Manual v1.0.pdf (file) 684 KB The purpose of this document is to describe the operation of the Emersion Customer Management System. 1
07:50, 24 March 2014 User Portal Management v0.1.pdf (file) 466 KB This document is intended to outline the actions required to modify User Portal Settings / Configuration – including setting end user username/password & access. 1
07:57, 24 March 2014 Emersion Optus RBT Service Management System Manual v1.2.pdf (file) 1.48 MB Optus Residential Broadband and Telephony (RBT) Service Management System User Manual. The purpose of this document is to describe the operation of the Emersion Service Management System (SMS) and the RBT Service Module. Other Emersion User manuals wi... 1
08:00, 24 March 2014 Emersion Optus RBT Wholesaler Appendix v1.0.pdf (file) 272 KB The purpose of this document is to describe the operation of the Emersion Service Management System (SMS) and the RBT Service Module from the perspective of a Wholesaler. 1
08:09, 24 March 2014 Emersion Ledger Management User Manual v1.0.pdf (file) 1.17 MB The purpose of this document is to describe the Emersion Ledger Management functions. 1
08:10, 24 March 2014 Emersion Product Management User Manual v1.0.pdf (file) 1.79 MB The purpose of this document is to describe the operation of the Emersion Product Management module. 1
08:18, 24 March 2014 Emersion Telstra eBill Manual V1.0.pdf (file) 1.83 MB The purpose of this document is to describe the operation of the Emersion Ordering and Service Management functions for Telstra products and services. 1
08:23, 24 March 2014 Emersion Radius Management User Manual v1.0.pdf (file) 1.14 MB The purpose of this document is to describe the Emersion Radius Management functions. 1
08:28, 24 March 2014 Existing Emersion Reports.pdf (file) 73 KB This document lists the default reports available in the Emersion system, along with the fields that each report provides. 1
10:11, 24 March 2014 Emersion Systems Training Session 1 Accounts v2.pdf (file) 698 KB Session 1 1. Packages and plans 2. Product management 1
10:11, 24 March 2014 Emersion Systems Training Session 2 PackagesOverview v2.pdf (file) 574 KB Session 2: 1. Packages and plans 2. Product management 1
10:14, 24 March 2014 Emersion Systems Training Session 3 Products v2.pdf (file) 491 KB   1
10:15, 24 March 2014 Emersion Systems Training Session 4 Services v1.pdf (file) 301 KB   1
10:16, 24 March 2014 Emersion Systems Training Session 5 Invoices AR v1.pdf (file) 1.03 MB   1
10:16, 24 March 2014 Emersion Systems Training Session 6 Events Admin v1.pdf (file) 409 KB   1
10:17, 24 March 2014 Emersion Systems Training Session 7 Rating PackageLinking v2.pdf (file) 782 KB   1
02:31, 27 March 2014 Emersion Product Management User Manual v1.1.pdf (file) 2.1 MB The purpose of this document is to describe the operation of the Emersion Product Management module 1
08:10, 10 April 2014 Systems Administration - Agent Management v1.0.pdf (file) 502 KB This document explains how a Service Provider can set up Agents in Emersion so that commissions can be correctly applied to agency staff and can manage their customer base and orders. 1
04:45, 2 July 2014 UserPortal-template-example.zip (file) 5 KB Zip file containing base template examples for customising the End User/Customer Sign in portals in Emersion 1
02:08, 10 September 2014 Events-extended-logging.png (file)
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24 KB Editing an Event Action Mapping 1
03:03, 10 September 2014 Events-CustomerNotesSection.png (file)
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172 KB Customer Notes section showing Events that have been logged against the customer 1
03:23, 10 September 2014 Events-MessageQueueEmail.png (file)
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331 KB The Events Message queue for email events. 1
03:40, 10 September 2014 Events-Reports.png (file)
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83 KB Event Reports 1
13:33, 19 September 2014 1 Autosuspend-NewRuleset.png (file)
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38 KB Setting the Automated Suspension business rules 1
05:43, 22 September 2014 CSR request.png (file)
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18 KB   1
05:44, 22 September 2014 SSL certificate.png (file)
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24 KB   1
05:44, 22 September 2014 SSL private key.png (file)
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74 KB   1
07:46, 2 October 2014 Gnaf addresses-importsheet.zip (file) 401 bytes Import template sheet for address-based Service Qualification tool. Once downloaded, unzip and extract the csv file. 1
07:48, 2 October 2014 Service availability-descriptions.zip (file) 470 bytes Provide your service availability descriptions for the address-based Service Qualification tool. Once downloaded, unzip and extract the csv file. 1
00:56, 6 October 2014 Emersion Telstra 3G Manual V0.1.pdf (file) 3.18 MB Updated version 1
00:59, 6 October 2014 Emersion Telstra Mobile Management User Manual v1.0.pdf (file) 3.18 MB Describes the operation of the Emersion Ordering and Service Management functions for the Telstra Mobile service 1
21:18, 30 October 2014 1-forgotten-password-link-on-end-user-portal.png (file)
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16 KB Forgotten password link on the end user portal. 1
00:16, 31 October 2014 2-forgotten-password-page.png (file)
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17 KB The forgotten password page showing reset options 1
00:29, 31 October 2014 3-Userportal-settings-Forgotten-Password.png (file)
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14 KB Forgotten Password settings in Cumulus 1
03:14, 1 December 2014 Xero contact.jpg (file) 50 KB The Export reference field vs Xero Account Name 1
06:17, 12 December 2014 Manual-provisioning-landing.png (file) 65 KB Manual provisioning landing page showing Services where a provisioning action is required 1
06:20, 12 December 2014 Manual-provisioning-manage-provisioning.png (file) 14 KB   1
03:55, 18 December 2014 Customer-details-omit-from-auto-restrict.png (file) 5 KB Customer Screen > Omit a customer from auto-suspension due to non-payment 1
02:28, 19 December 2014 Bolton-addon-setup-included-value.png (file) 10 KB Bolton addon setup page - included value settings 1
05:09, 23 December 2014 Bolton-addon-overall-structure.png (file) 32 KB Bolt-on add-on structure of package plans 1
05:54, 23 December 2014 1.CreateNewBoltOnAddOn.png (file) 30 KB Create a new Bolt-On Add-On - First sreen 1
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