ServicePlans/ServicePlans/Properties
Service Plan Properties
The service plan Properties tab is used to store information specific to the service type the service plan is for. It then uses this data to:
- provision, cancel and migrate services
- perform an SQ (service qualification)
- shape a service
- enable or disable service features
- other provisioning related activities
The service plan properties are used exclusively for automatically provisioned service types. If the service plan is for services subscriptions that are manually provisioned, the properties tab will not be visible.
Configuring Service Plan Properties
Service Plan properties are only needed for BUY plans. BUY plans represent what you BUY from your carrier or supplier. Properties from the BUY plan are used in system-generated requests so that it provides the carrier what they need to know.
For example, When an order is submitted in Emersion, the order will always be for a SELL package. Due to the way plans are structures in Emersion (SELL packages and SELL service plans are linked to BUY plans), the system looks to the BUY plan when it places the request to the carrier. These properties are included in the call, and the correct plan is then provisioned. The carrier or service provider can enable the service and feed back information regarding the plan subscription to Emersion.
While there are some technical and procedural differences, generically-speaking cancellations and migrations work in a similar fashion.
Service plan properties from the BUY plan are used when the Emersion talks to the external system.
Below are two examples of service plan properties, from service plans that are for different service types.
