Main Page/Provisioning

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This section contains information regarding the provisioning of services. It's important to understand that different service types are provisioned in different ways.

Some types of services can be fully automatically provisioned, meaning Emersion and the Service Supplier/Carrier have system integration for the provisioning and management of services. Other types of services are partially integrated, meaning there is some support for some activities related to services, but not all actions are supported. Others must be manually provisioned in separate systems (Telstra LOLIG, AAPT FrontierWeb, etc) and then updated in Emersion once the provisioning activity is completed.

The following topics contain relevant information to provisioning commonly used service types in Emersion:

No ADSL Plans Visible After SQ
PSTN Preselect Provisioning Workflow
Telstra 3G Provisioning Errors
AAPT DSL Provisioning Errors And How To Handle Them
Telstra 3G Port In Process
Telstra 3G Port Out Process
[Telstra 3G Processes for New and Cancellations]
Checking Daily Event and Status Files for status of PSTN Churns - AAPT
Automatic Suspension or Restriction of Accounts and Services

IP Addresses for Carrier Whitelists

Often carriers and service suppliers who need to send Emersion usage files (such as CDRs) will need to white list Emersion's IP address range.

The IP addresses are:

  • 122.252.144.52
  • 122.252.146.101
  • 122.252.146.12
  • 122.252.146.13
  • 122.252.151.52