Main Page

This repository is used to provide education on Emersion's billing and provisioning system, Emersion concepts and online help to all Emersion's users regarding all of the features and functions available to you.

The Emersion Wiki is updated regularly to reflect the latest changes to the system. New and updated articles (and videos) are appearing every week. Therefore we encourage you to visit this wiki on a regular basis and subscribe to updates.

If there is a section of the system of which you would specifically like further information about, please contact our support team at servicedesk@emersion.com

Announcements

We are moving house!!! We have begin shifting to our new Emersion Knowledge Base. Read More...	SUPPORT See the latest updates to our Tariff Lists	TRAINING The Emersion 101 on Service Types Discount pricing based on volume? Have you seen our Access Fee Discount feature yet? Allocating Payments to Invoices and the Ledger Journal
RELEASE NOTES See what's new in the latest update of Emersion

Core Emersion Modules

Admin Settings Permissions Management Customer and Account Management The Customer Screen Billing Objects An Introduction to all the Emersion Billing Objects Service Types Package Plans Service Plans Rate Cards and Rates Maintaining Rate Cards and Rates Services Products

Invoicing The Billing Cheat Sheet Ledger Management

Ordering services Service Subscriptions Provisioning Quarantine Events Reports Data Import (Bulk Upload/Update)

Optional Modules

Automated Top-up Agents Cost Centres Commissions Electronic Payments Inventory and Warehouses

Manual Payment Batch Payment Plans Service Desk Early Upgrades Credit Levels for Staff Users Access Fee Discounts based on volume

Emersion APIs External Portals End User Portal Sign Up Portal Service Activation Portal

Integration

• Integration with Other Applications (eg. Xero, ZenDesk)
• Postal Invoices and Integration for Invoice delivery to mail houses

References

• Reference Material
• Glossary of Terms and Abbreviations

Training and Consulting Services

Training Emersion User Manuals Training Slides Training Videos	Consulting Services Package Plan Consulting

Additional Help

• If you need Support from Emersion, start here
• How to Reconcile Emersion's Invoice to you

Carrier & Service Supplier information

This section contains infomation relevant to specific service suppliers and carriers that are popular in Emersion.

Optus

• Optus RBT and Optus Multiline

File:Emersion Optus RBT Service Management System Manual v1.2.pdf
File:Emersion Optus RBT Wholesaler Appendix v1.0.pdf

Telstra

• Telstra NBN
• File:Emersion Telstra eBill Manual V1.0.pdf
  
• File:Emersion Telstra 3G Manual V0.1.pdf
  
• File:Emersion Telstra Mobile Management User Manual v1.0.pdf
  

AAPT

File:Emersion AAPT DSL Manual V2.0.pdf

• AAPT Rebill
• AAPT Broadsoft Softswitch as a Service (Voice SSasS) - Semi Manual
• AAPT National Wholesale Broadband L3 (Broadband Connect) Layer 3
• AAPT IP-Line