Difference between revisions of "Emersion Videos"
From Emersion
| Line 21: | Line 21: | ||
|Packages & Plans | |Packages & Plans | ||
| − | |[[Managing your Package Catalogue]] | + | |[[PackagePlans/LinkingPackageAndServicePlans|Managing your Package Catalogue]] |
|How to manage a package catalogue so your downstream/retail service providers can use the plans you sell them. | |How to manage a package catalogue so your downstream/retail service providers can use the plans you sell them. | ||
|Wholesale Service Providers | |Wholesale Service Providers | ||
Revision as of 12:54, 26 June 2014
Introductory Videos
| Category | Name | Description | Audience |
|---|---|---|---|
| General | Emersion System Overview | This video will take you through a high level look of Emersion as a platform, and a look through the customer details section within. | All users |
| Packages & Plans | Plan Definition Overview and Creation Walk Through | This video will introduce you to each of the basic elements required to create a saleable package within the Emersion eco-system. This covers Packages, Service Plans, Rate Cards, Product Rate Cards and Bolt Ons. | Product managers, staff responsible for plan configuration |
| Packages & Plans | Managing your Package Catalogue | How to manage a package catalogue so your downstream/retail service providers can use the plans you sell them. | Wholesale Service Providers |
| Ordering Services | Ordering a Service | How to use Emersion to add a new service. | All users |
| Ordering Services | Address based ordering | If you have access to Emersion's Address based ordering platform, you have the ability to have Emersion import geographical locations into the system for you, and assign what services are accessible against them. | Systems Administrators |
| Services | package Chains | ssssss | ssssss |
| User Management | Basic Permissions | How to create and manage basic permission sets, and apply them to users. | Systems Administrators |
| Customer management | Bulk suspend & unsuspend | How to suspend and unsuspend services in Emersion in bulk. This will place limitations and restrictions on a customer's service. This is only available for Telstra Mobile. | Systems Administrators |
| Inventory | Importing an inventory | How to import a product inventory. | Systems Administrators |
| Finance | Managing invoices and cardlines | How to manage invoices and cardlines - relevant for you billing your customers and, if applicable, your downstream service providers billing theirs. | Accounts staff, Finance users |
| Finance | Payment Import | How to import payments into Emersion. | Accounts staff, Finance users |
| Products | Mapping Products | How to map products to package plans so that subscription based services and products can be sold together in bundles or packages. | Systems Administrators |
