Difference between revisions of "InvoiceManagement"
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The [[Admin/My_Invoice_Template|Invoice Setup and Configuration]] functions provide the ability to create and manage invoice templates. | The [[Admin/My_Invoice_Template|Invoice Setup and Configuration]] functions provide the ability to create and manage invoice templates. | ||
| − | [[Invoicing|Invoices]] are automatically created for accounts in Adobe® Acrobat® .PDF format, which can be downloaded, emailed, printed, saved and viewed. | + | [[Invoicing|Invoices]] are automatically created for accounts in Adobe® Acrobat® .PDF format, which can be downloaded, emailed, printed, saved and viewed. '''! Important !''': Invoices with greater than 6000 lines will not render in a PDF with [[Admin/My_Invoice_Template/Invoice_Layout#Call_Itemisation_Settings|call itemisation]]. Instead, summary invoices will be produced. We recommend that Service Providers who have customers with large invoices over this limit advise their customers to access and download their usage data via the [[End_User_Portal_and_Customer_Sign_Up_Portal|End User Portal]]. |
The [[InvoiceManageInvoice|Invoice Management]] functions allow you to [[InvoiceAudit|audit invoices]] that are created and then [[InvoiceApprove|approve]], [[InvoiceReject|reject]], [[InvoiceReRender|re-render]] and [[InvoiceReRate|re-rate]] invoices, as well as [[InvoiceCardlineManagement|manage cardlines]] and raise [[InvoiceDisputes|Disputes]]. | The [[InvoiceManageInvoice|Invoice Management]] functions allow you to [[InvoiceAudit|audit invoices]] that are created and then [[InvoiceApprove|approve]], [[InvoiceReject|reject]], [[InvoiceReRender|re-render]] and [[InvoiceReRate|re-rate]] invoices, as well as [[InvoiceCardlineManagement|manage cardlines]] and raise [[InvoiceDisputes|Disputes]]. | ||
Revision as of 13:40, 30 November 2016
Overview
The Invoice Setup and Configuration functions provide the ability to create and manage invoice templates.
Invoices are automatically created for accounts in Adobe® Acrobat® .PDF format, which can be downloaded, emailed, printed, saved and viewed. ! Important !: Invoices with greater than 6000 lines will not render in a PDF with call itemisation. Instead, summary invoices will be produced. We recommend that Service Providers who have customers with large invoices over this limit advise their customers to access and download their usage data via the End User Portal.
The Invoice Management functions allow you to audit invoices that are created and then approve, reject, re-render and re-rate invoices, as well as manage cardlines and raise Disputes.
The quarantine function is used to review and resolve any billing issues encountered by the invoicing process.
Accounts receivable functions allow you to manage your accounts and receive payments against invoices, as well as create credits, write offs and refunds.
For a brief video, which covers pending cardlines and the manage invoice section, see the below;
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