Difference between revisions of "Main Page"
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=== TRAINING === | === TRAINING === | ||
| − | * [ | + | * [https://resources.emersion.com/display/EKB/Training Go here for all your training needs] |
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</p> | </p> | ||
</td> | </td> | ||
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<tr colspan=3> | <tr colspan=3> | ||
<td> | <td> | ||
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=== RELEASE NOTES === | === RELEASE NOTES === | ||
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<td width="33.33%" align="left" valign="top"> | <td width="33.33%" align="left" valign="top"> | ||
<p> | <p> | ||
| − | * [ | + | * [https://resources.emersion.com/display/EKB/The+Cumulus+Admin+Menu Admin Settings] |
** [https://resources.emersion.com/display/EKB/Permissions Permissions Management] | ** [https://resources.emersion.com/display/EKB/Permissions Permissions Management] | ||
* [[Account Management | Customer and Account Management]] | * [[Account Management | Customer and Account Management]] | ||
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'''Billing Objects''' | '''Billing Objects''' | ||
* [https://resources.emersion.com/display/EKB/The+Emersion+Billing+Objects An Introduction to all the Emersion Billing Objects] | * [https://resources.emersion.com/display/EKB/The+Emersion+Billing+Objects An Introduction to all the Emersion Billing Objects] | ||
| − | * [ | + | * [https://resources.emersion.com/display/EKB/Service+Types Service Types] |
* [[PackagePlans/PackagePlans|Package Plans]] | * [[PackagePlans/PackagePlans|Package Plans]] | ||
* [[ServicePlans/ServicePlans|Service Plans]] | * [[ServicePlans/ServicePlans|Service Plans]] | ||
| Line 88: | Line 87: | ||
<p> | <p> | ||
* [[Invoicing|Invoicing]] | * [[Invoicing|Invoicing]] | ||
| − | * [ | + | * [https://resources.emersion.com/display/EKB/The+Billing+Cheat+Sheet The Billing Cheat Sheet] |
| − | * [ | + | * [https://resources.emersion.com/display/EKB/The+Ledger+Journal Ledger Management] |
</p> | </p> | ||
</td> | </td> | ||
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* [[Main_Page/Provisioning|Provisioning]] | * [[Main_Page/Provisioning|Provisioning]] | ||
* [[Quarantine|Quarantine]] | * [[Quarantine|Quarantine]] | ||
| − | * [ | + | * [https://resources.emersion.com/display/EKB/Events Events] |
| − | * [ | + | * [https://resources.emersion.com/display/EKB/Reports Reports] |
* [https://resources.emersion.com/display/EKB/Bulk+Import+and+Processing+Tools Bulk Import] | * [https://resources.emersion.com/display/EKB/Bulk+Import+and+Processing+Tools Bulk Import] | ||
</p> | </p> | ||
| Line 114: | Line 113: | ||
<p> | <p> | ||
* [[Account Management/Auto Top-up | Automated Top-up]] | * [[Account Management/Auto Top-up | Automated Top-up]] | ||
| − | * [ | + | * [https://resources.emersion.com/display/EKB/Agents Agents] |
| − | * [ | + | * [https://resources.emersion.com/display/EKB/Cost+Centres Cost Centres] |
* [[Commissions|Commissions]] | * [[Commissions|Commissions]] | ||
| − | * [ | + | * [https://resources.emersion.com/display/EKB/Automated+Payments Electronic Payments] |
* [[Inventory and Warehouses | Inventory and Warehouses]] | * [[Inventory and Warehouses | Inventory and Warehouses]] | ||
</p> | </p> | ||
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<td width="33.33%" align="left" valign="top"> | <td width="33.33%" align="left" valign="top"> | ||
<p> | <p> | ||
| − | * [ | + | * [https://resources.emersion.com/display/EKB/Manual+Payment+Batch Manual Payment Batch] |
| − | * [ | + | * [https://resources.emersion.com/display/EKB/Payment+Plans Payment Plans] |
| − | * [ | + | * [https://resources.emersion.com/display/EKB/Service+Desk Service Desk] |
| − | * [ | + | * [https://resources.emersion.com/display/EKB/Early+Upgrade Early Upgrades] |
* [https://resources.emersion.com/display/EKB/Staff+Credit+Levels Credit Levels for Staff Users] | * [https://resources.emersion.com/display/EKB/Staff+Credit+Levels Credit Levels for Staff Users] | ||
* [[Product_Rate_Cards/Access_Fee_Discount|Access Fee Discounts based on volume]] | * [[Product_Rate_Cards/Access_Fee_Discount|Access Fee Discounts based on volume]] | ||
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* External Portals | * External Portals | ||
** [https://resources.emersion.com/display/EKB/The+End+User+Portal End User Portal] | ** [https://resources.emersion.com/display/EKB/The+End+User+Portal End User Portal] | ||
| − | ** [https://resources.emersion.com/display/EKB/The+Sign+Up+Portal Sign Up Portal | + | ** [https://resources.emersion.com/display/EKB/The+Sign+Up+Portal Sign Up Portal] |
| − | ** [ | + | ** [https://resources.emersion.com/display/EKB/The+Activation+Portal Activation Portal] |
</p> | </p> | ||
</td> | </td> | ||
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<p> | <p> | ||
<b>Training</b> | <b>Training</b> | ||
| + | |||
| + | Main Emersion training page now located on our new knowledge page - https://resources.emersion.com/display/EKB/Training | ||
| + | |||
* [[Emersion User Manuals|Emersion User Manuals]] | * [[Emersion User Manuals|Emersion User Manuals]] | ||
* [[Emersion Training Slides|Training Slides]] | * [[Emersion Training Slides|Training Slides]] | ||
| Line 194: | Line 196: | ||
=== Emersion IP Addresses === | === Emersion IP Addresses === | ||
| − | * [ | + | * [https://resources.emersion.com/display/EKB/Emersion+IP+Addresses Emersion IP addresses for carrier white lists (inc SPF)] |
=== Optus === | === Optus === | ||
Latest revision as of 12:45, 22 April 2020
This repository is used to provide education on Emersion's billing and provisioning system, Emersion concepts and online help to all Emersion's users regarding all of the features and functions available to you.
The Emersion Wiki is updated regularly to reflect the latest changes to the system. New and updated articles (and videos) are appearing every week. Therefore we encourage you to visit this wiki on a regular basis and subscribe to updates.
If there is a section of the system of which you would specifically like further information about, please contact our support team.
Contents
NEW RESOURCES SITE
Emersion intends to eventually replace the Emersion Wiki where our documentation is presently published and has commenced migrating the content from the wiki to this knowledge base.
https://resources.emersion.com
With this knowledge base that seamlessly integrates with the Emersion Service Desk, users of Emersion will be able to gain faster access to a solution and relevant search results helping you solve issues faster than before. Users will generally find articles easiest by searching, and using the topic navigation on the homepage and end of each article, rather than navigating through a tree-like page hierarchy.
Our Release Notes has taken on new life with a new blog format and fortnightly publishing of what's gone live in the last two weeks. Be sure to check them out.
Announcements
Emersion is pleased to advise our customers that we have released a significant set of enhancements to invoice templates in order to give service providers new layout and configuration options. Check out the details here.
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Emersion Knowledge Base Newshttps://resources.emersion.com.
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SUPPORT |
TRAINING |
RELEASE NOTES |
Core Emersion Modules
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Billing Objects |
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Optional Modules
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Integration
- Integration with Other Applications (eg. Xero, ZenDesk)
- Postal Invoices and Integration for Invoice delivery to mail houses
References
Training and Consulting Services
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Training Main Emersion training page now located on our new knowledge page - https://resources.emersion.com/display/EKB/Training |
Consulting Services |
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Additional Help
Carrier & Service Supplier information
This section contains infomation relevant to specific service suppliers and carriers that are popular in Emersion.
Emersion IP Addresses
Optus
File:Emersion Optus RBT Service Management System Manual v1.2.pdf
File:Emersion Optus RBT Wholesaler Appendix v1.0.pdf
Telstra
- Telstra NBN
- File:Emersion Telstra eBill Manual V1.0.pdf
- File:Emersion Telstra 3G Manual V0.1.pdf
- File:Emersion Telstra Mobile Management User Manual v1.0.pdf
