Difference between revisions of "Main Page/Provisioning"

Revision as of 16:26, 5 September 2018

This section contains information regarding the provisioning of services. It's important to understand that different service types are provisioned in different ways.

Some types of services can be fully automatically provisioned, meaning Emersion and the Service Supplier/Carrier have system integration for the provisioning and management of services. Other types of services are partially integrated, meaning there is some support for some activities related to services, but not all actions are supported. Others must be manually provisioned in separate systems (Telstra LOLIG, AAPT FrontierWeb, etc) and then updated in Emersion once the provisioning activity is completed.

The following topics contain relevant information to provisioning commonly used service types in Emersion:

• Semi Manual Provisioning

IP Addresses for Carrier White lists

Often carriers and service suppliers who need to send Emersion usage files (such as CDRs) will need to white list Emersion's IP address range.

The IP addresses are:

• 122.252.151.52/32
• 122.252.144.52/32
• 122.252.146.101/32 (also use this for SPF records where Emersion send mail on your domain's behalf. Eg. v=spf1 ip4:122.252.146.101 ~all*)

﹡ Further details on creating and modifying your SPF record can be found at: http://www.openspf.org/SPF_Record_Syntax

Troubleshooting and other provisioning articles

No ADSL Plans Visible After SQ
PSTN Preselect Provisioning Workflow
Telstra 3G Provisioning Errors
AAPT DSL Provisioning Errors And How To Handle Them
Telstra 3G Port In Process
Telstra 3G Port Out Process
Telstra 3G Processes for New and Cancellations
Checking Daily Event and Status Files for status of PSTN Churns - AAPT
Automatic Suspension or Restriction of Accounts and Services