Difference between revisions of "Main Page"

Revision as of 13:31, 8 March 2018

This repository is used to provide education on Emersion's billing and provisioning system, Emersion concepts and online help to all Emersion's users regarding all of the features and functions available to you.

The Emersion Wiki is updated regularly to reflect the latest changes to the system. New and updated articles (and videos) are appearing every week. Therefore we encourage you to visit this wiki on a regular basis and subscribe to updates.

If there is a section of the system of which you would specifically like further information about, please contact our support team.

NEW RESOURCES SITE

Emersion intends to eventually replace the Emersion Wiki where our documentation is presently published and has commenced migrating the content from the wiki to this knowledge base.

https://resources.emersion.com

With this knowledge base that seamlessly integrates with the Emersion Service Desk, users of Emersion will be able to gain faster access to a solution and relevant search results helping you solve issues faster than before. Users will generally find articles easiest by searching, and using the topic navigation on the homepage and end of each article, rather than navigating through a tree-like page hierarchy.

Our Release Notes has taken on new life with a new blog format and fortnightly publishing of what's gone live in the last two weeks. Be sure to check them out.

Announcements

Emersion is pleased to advise our customers that we have released a significant set of enhancements to invoice templates in order to give service providers new layout and configuration options. Check out the details here.

Core Emersion Modules

Optional Modules

Integration

• Integration with Other Applications (eg. Xero, ZenDesk)
• Postal Invoices and Integration for Invoice delivery to mail houses

References

• Reference Material
• Glossary of Terms and Abbreviations
• Emersion SIR User Manual (v3.0)

Training and Consulting Services

Additional Help

• If you need Support from Emersion, start here
• How to Reconcile Emersion's Invoice to you

Carrier & Service Supplier information

This section contains infomation relevant to specific service suppliers and carriers that are popular in Emersion.

Emersion IP Addresses

• Emersion IP addresses for carrier white lists

Optus

• Optus RBT and Optus Multiline

File:Emersion Optus RBT Service Management System Manual v1.2.pdf
File:Emersion Optus RBT Wholesaler Appendix v1.0.pdf

Telstra

• Telstra NBN
• File:Emersion Telstra eBill Manual V1.0.pdf
  
• File:Emersion Telstra 3G Manual V0.1.pdf
  
• File:Emersion Telstra Mobile Management User Manual v1.0.pdf
  

AAPT

File:Emersion AAPT DSL Manual V2.0.pdf

• AAPT Rebill
• AAPT Broadsoft Softswitch as a Service (Voice SSasS) - Semi Manual
• AAPT National Wholesale Broadband L3 (Broadband Connect) Layer 3
• AAPT IP-Line