Difference between revisions of "SystemEvents/EventTypes"

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(Added List of event variables available across the system.)
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This event triggers a notification when the service type migration process begins.  Requires separate subscription to [[Main_Page/Provisioning/Service_Type_Migrate | Service Type Migrations]]
 
This event triggers a notification when the service type migration process begins.  Requires separate subscription to [[Main_Page/Provisioning/Service_Type_Migrate | Service Type Migrations]]
  
 +
 +
== Event Variables ==
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 +
* Below is a list of event variables for events available in the system.
 +
 +
New Account
 +
                new_account_id - Account ID
 +
                new_account_name - Account Name
 +
                start_date - Account Start Date
 +
                cumulusUsername - Cumulus Username
 +
                usernameWithoutRealm - Cumulus Username Without Realm
 +
                cumulusPassword - Cumulus Password
 +
                {$account->exportRef} - Export Reference
 +
 +
Account Status Change
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                old_status - Old Status
 +
                new_status - New Status
 +
                reason - Status Change Reason
 +
 +
Add Package Subscription
 +
                package_name - Package Name
 +
                customer_account_name - Customer Account Name
 +
                customer_account_id - Customer Account Number
 +
                package_subscription_id - Package Subscription Id
 +
                package_subscription_status - Package Subscription Status
 +
                package_subscription_creation_date - Package Creation Date
 +
                package_access_fee - Package Access Fee
 +
                eme_order_id - EME Order No
 +
                {$account->exportRef} - Export Reference
 +
 +
Account Package Migration
 +
                old_package_name - Old Package Name
 +
                new_package_name - New Package Name
 +
                migrate_date - Package Migration Date
 +
 +
Invoice Overdue by X days
 +
                Invoice Overdue by X days
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                {$contact->firstName} - Contact First Name
 +
                {$contact->lastName} - Contact Surname
 +
                {$account->getAccountBalanceIncTax()} - Current Account Balance
 +
                {$invoice->accountBalanceIncGst()} - Invoice Account Balance
 +
                {$invoice->id} - Invoice ID
 +
                {$invoice->invoiceDue} - Invoice Due Date
 +
                {$invoice->amountExGst()} - Invoice Amount (Excl:GST)
 +
                {$invoice->amount()} - Invoice Amount (Incl:GST)
 +
                outstandingAmountIncTax - Invoice Outstanding Amount (Inc:GST)
 +
                {$account->getOverdueInvoiceAmount()} - Overdue Amount (Ex Tax)
 +
                {$account->getOverdueInvoiceAmountIncTax()} - Overdue Amount (Inc Tax)
 +
                bpay_ref - Bpay Ref
 +
                {$account->exportRef} - Export Reference
 +
                amount_payable_ex_tax - Amount Payable Ex Tax
 +
                amount_payable_inc_tax - Amount Payable Inc Tax
 +
 +
Credit Card Expiry
 +
                months - Months Until Expiry
 +
                expiry - Card Expiry Date
 +
 +
Usage warning over x% - calendar month usage
 +
                total_allowance - Total Allowance in Mb
 +
                service_name - Service Name
 +
                total_used - Total Used in Mb
 +
                percentage - Percentage Trigger Point
 +
                percentage_used - Percentage Actually Used
 +
                period_start - Usage Period Start
 +
                period_end - Usage Period Finish
 +
                time_band - Tariff/Time Band Name
 +
 +
Account Password Changed
 +
                service_name - Service Name
 +
                username - Username
 +
                password - Password
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                {$account->getOverdueInvoiceAmount()} - Overdue Amount (Ex Tax)
 +
                {$account->getOverdueInvoiceAmountIncTax()} - Overdue Amount (Inc Tax)
 +
                bpay_ref - Bpay Ref
 +
                {$account->exportRef} - Export Reference
 +
 +
Invoice Due in X days
 +
                {$account->id} - Account ID
 +
                {$contact->firstName} - Contact First Name
 +
                {$contact->lastName} - Contact Surname
 +
                {$invoice->id} - Invoice ID
 +
                {$invoice->invoiceDue} - Invoice Due Date
 +
                {$invoice->accountBalanceIncGst()} - Amount Due (Incl:GST)
 +
                {$invoice->amountExGst()} - Invoice Amount (Excl:GST)
 +
                {$invoice->amount()} - Invoice Amount (Incl:GST)
 +
                {$account->exportRef} - Export Reference
 +
                amount_payable_ex_tax - Amount Payable Ex Tax
 +
                amount_payable_inc_tax - Amount Payable Inc Tax
 +
 +
Payment Failure Notification
 +
                {$account->id} - Account ID
 +
                paymentaccountname - Account Name
 +
                amount - Payment Amount
 +
                payment_date - Payment Date
 +
                reference - Transaction Ref
 +
                last_comment - Last Gateway Comment
 +
                method - Payment Method
 +
                {$account->exportRef} - Export Reference
 +
 +
Automated Payment Received
 +
                {$account->id} - Account Id
 +
                {$account->getShortName()} - Account Name
 +
                amount - Payment Amount
 +
                payment_date - Payment Date
 +
                reference - Transaction Ref
 +
                method - Payment Method
 +
                {$account->exportRef} - Export Reference
 +
 +
Manual Payment Received
 +
                {$account->id} - Account Id
 +
                {$account->getShortName()} - Account Name
 +
                amount - Payment Amount
 +
                payment_date - Payment Date
 +
                reference - Transaction Ref
 +
                method - Payment Method
 +
                {$account->exportRef} - Export Reference
 +
 +
Usage Warning Shaped (over 100%) - calendar month usage
 +
                total_allowance - Total Allowance in Mb
 +
                total_used - Total Used in Mb
 +
                percentage - Percentage Trigger Point
 +
                percentage_used - Percentage Actually Used
 +
                period_start - Usage Period Start
 +
                period_end - Usage Period Finish
 +
                time_band - Tariff/Time Band Name
 +
 +
Credit Limit Exceeded - invoice create (Pending Cardline)
 +
                customer_account_name - Customer Account Name
 +
                amount - Total Credit Amount
 +
                {$account->exportRef} - Export Reference
 +
 +
Invoice Delivery (Email)
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                {$contact->firstName} - Contact First Name
 +
                {$contact->lastName} - Contact Surname
 +
                {$account->getOverdueInvoiceAmountIncTax()} - Overdue Amount (Incl:Tax)
 +
                {$invoice->previousBalanceIncTax()} - Previous Balance (Incl:Tax)
 +
                {$invoice->id} - Invoice ID
 +
                {$invoice->invoiceIssue} - Invoice Issue Date
 +
                {$invoice->invoiceDue} - Invoice Due Date
 +
                {$invoice->accountBalanceIncGst()} - Account Balance (Incl:Tax)
 +
                {$invoice->amountExGst()} - Invoice Amount (Excl:Tax)
 +
                {$invoice->amount()} - Invoice Amount (Incl:Tax)
 +
                bpay_biller_code - BPay Biller Code
 +
                bpay_ref - BPay Ref
 +
                cumulusUsername - Cumulus Username
 +
                paymentsSinceLastInvoice - Payments Received
 +
                {$account->exportRef} - Export Reference
 +
 +
Invoice Post
 +
                {$account->id} - Account ID
 +
                {$contact->firstName} - Contact First Name
 +
                {$contact->lastName} - Contact Surname
 +
                {$invoice->id} - Invoice ID
 +
                {$invoice->invoiceDue} - Invoice Due Date
 +
                {$invoice->accountBalanceIncGst()} - Amount Due (Incl:GST)
 +
                {$invoice->amountExGst()} - Invoice Amount (Excl:GST)
 +
                {$invoice->amount()} - Invoice Amount (Incl:GST)
 +
                {$invoice->accountBalanceIncGst()} - Account Balance
 +
                cumulusUsername - Cumulus Username
 +
                {$account->exportRef} - Export Reference
 +
 +
Usage x% yesterday to y% today - rolling 30 day usage
 +
                FNN - FNN
 +
                maximum_allowed_value - 30 Day Download Cap
 +
                download_data_now - Current Usage Total
 +
                percentage_used - Current Percentage Used
 +
                tariff_name - Tariff Name
 +
                period_starts - Usage Period Start
 +
                period_ends - Usage Period Finish
 +
 +
Auto Block Hours Renew
 +
                {$account->id} - Account ID
 +
                useraccountname - Account Name
 +
                username - User Name
 +
                userserviceid - Service ID
 +
                {$account->exportRef} - Export Reference
 +
 +
Invoice Rerating Complete
 +
               
 +
                {$account->id} - Account ID
 +
                invoice_id - Invoice ID
 +
 +
Cancelled Package
 +
                core_identifier - Core Identifier
 +
                package_subscription_name - Internal Package Name
 +
                {$account->id} - Account ID
 +
                {$account->exportRef} - Export Reference
 +
 +
ReRendered Invoice
 +
                {$account->id} - Account ID
 +
                {$invoice->id} - Invoice ID
 +
                invoice_account_name - Account Name
 +
                {$account->exportRef} - Export Reference
 +
 +
Package Activated
 +
                {$account->id} - Account ID
 +
                contact_first_name - Contact First Name
 +
                contact_last_name - Contact Last Name
 +
                package_access_fee - Package Access Fee
 +
                package_plan_external_name - Package Plan External Name
 +
                service_core_identifier - Service Core Identifier
 +
                contract_pkg_name - Default Package Contract Name
 +
                {$account->exportRef} - Export Reference
 +
 +
Exceeding Credit Limit
 +
                {$account->id} - Account ID
 +
                creditLimit - Credit Limit ($)
 +
                totalBalanceAmount - Account Balance (Excl Tax)
 +
                totalBalanceTax - Account Balance Tax
 +
                totalBalanceAmountIncTax - Account Balance (Inc Tax)
 +
                disputedAmount - Account Disputed Amount (Excl Tax)
 +
                disputedTax - Account Disputed Tax
 +
                creditAccountName - Account Primary Contact Name
 +
                {$account->exportRef} - Export Reference
 +
 +
Point of sale receipt
 +
                posCustAcctId - Customer Account ID
 +
                posCustAcctName - Customer Account Name
 +
                posSalesAcctId - Salesperson Account ID
 +
                posSalesAcctName - Salesperson Name
 +
                posHtmlCart - Full HTML Cart
 +
                posPaymentMethod - Payment Method
 +
                posPaymentAmount - Full Amount of Receipt
 +
                posDateTime - Date/Time of Receipt
 +
 +
Infotranz Gain
 +
                arrivalFNN - New FNN Gained
 +
                gainingSpName - Gaining SP Name
 +
                serviceTypeMapId - Service Type Map ID
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 +
Invoice Payment Complete (Email)
 +
                {$account->id} - Account ID
 +
                {$contact->lastName} - Contact Surname
 +
                {$contact->firstName} - Contact First Name
 +
                {$invoice->id} - Invoice ID
 +
                {$invoice->invoiceDue} - Invoice Due Date
 +
                {$invoice->accountBalanceIncGst()} - Amount Due (Incl:GST)
 +
                {$invoice->amountExGst()} - Invoice Amount (Excl:GST)
 +
                {$invoice->amount()} - Invoice Amount (Incl:GST)
 +
                cumulusUsername - Cumulus Username
 +
                {$account->exportRef} - Export Reference
 +
 +
Invoice Payment Completed Late (Email)
 +
                {$account->id} - Account ID
 +
                {$contact->lastName} - Contact Surname
 +
                {$contact->firstName} - Contact First Name
 +
                {$invoice->id} - Invoice ID
 +
                {$invoice->invoiceDue} - Invoice Due Date
 +
                {$invoice->accountBalanceIncGst()} - Amount Due (Incl:GST)
 +
                {$invoice->amountExGst()} - Invoice Amount (Excl:GST)
 +
                {$invoice->amount()} - Invoice Amount (Incl:GST)
 +
                cumulusUsername - Cumulus Username
 +
                discount_total_amount - Penalty Amount
 +
                discount_total_tax - Penalty Amount tax
 +
                discountValue - Penalty Value
 +
                discountValueType - Penalty Value Type
 +
                {$account->exportRef} - Export Reference
 +
 +
Invoice Payment Complete Early (Email)
 +
                {$account->id} - Account ID
 +
                {$contact->lastName} - Contact Surname
 +
                {$contact->firstName} - Contact First Name
 +
                {$invoice->id} - Invoice ID
 +
                {$invoice->invoiceDue} - Invoice Due Date
 +
                {$invoice->accountBalanceIncGst()} - Amount Due (Incl:GST)
 +
                {$invoice->amountExGst()} - Invoice Amount (Excl:GST)
 +
                {$invoice->amount()} - Invoice Amount (Incl:GST)
 +
                cumulusUsername - Cumulus Username
 +
                discount_total_amount - Bonus Amount
 +
                discount_total_tax - Bonus Amount tax
 +
                discountValue - Discount Value
 +
                discountValueType - Discount Value Type
 +
                {$account->exportRef} - Export Reference
 +
 +
AutoTopUp Service
 +
                current_balance - Current Balance
 +
                topup_amount - TopUp Amount
 +
                new_balance - New Balance
 +
                result - Result
 +
                message - Message
 +
 +
Report Schedule Message Process
 +
                schedule_id - Schedule Id
 +
                schedule_name - Schedule Name
 +
                report_name - Report Name
 +
                output_file - File Name
 +
 +
Daily Work Email for Manual Provisioning services
 +
                service_table - Provisioning services List Table
 +
 +
Telephone usage by single call duration
 +
                cust_account_id - Account Id
 +
                contact_name - Contact Name
 +
                fnn_charged - Charged Service
 +
                fnn_source - Source
 +
                fnn_destination - Destination
 +
                tariff_name - Tariff Type
 +
                usage - Usage
 +
                invoiced_amount - Invoiced Amount
 +
                invoiced_tax_amount - Invoiced Tax Amount
 +
                duration_limit - Duration Limit
 +
                {$account->exportRef} - Export Reference
 +
 +
Telephone usage by single call cost value
 +
                cust_account_id - Account Id
 +
                contact_name - Contact Name
 +
                fnn_charged - Charged Service
 +
                fnn_source - Source
 +
                fnn_destination - Destination
 +
                tariff_name - Tariff Type
 +
                usage - Usage
 +
                invoiced_amount - Invoiced Amount
 +
                invoiced_tax_amount - Invoiced Tax Amount
 +
                cost_value_limit - Cost Value Limit
 +
                {$account->exportRef} - Export Reference
 +
 +
Telephone usage Event Trigger by call types / tariff
 +
                cust_account_id - Account Id
 +
                contact_name - Contact Name
 +
                fnn_charged - Charged Service
 +
                tariff_name - Tariff Type
 +
                cost_value_limit - Cost Value Limit
 +
                invoiced_amount - Invoiced Amount
 +
                invoiced_tax_amount - Invoiced Tax Amount
 +
                {$account->exportRef} - Export Reference
 +
 +
Ezidebit Bpay Payment Imports Unprocessed Payments
 +
                message - System Message
 +
                unprocessed_msg_detail - Unprocessed Details
 +
 +
Ezidebit Bpay Payment Imports Processed Payments
 +
                message - System Message
 +
                processed_msg_detail - Processed Details
 +
 +
Package Subscription Group - remaining pkg sub cancellation process activated
 +
                message - System Message
 +
                message_detail - Processed Details
 +
 +
Unbilled Credit Notify Per Account
 +
                currentUsageAmount - Current Usage Amount
 +
                currentUsageAmountInPercentage - Current Usage Amount in Percentage
 +
                unBilledCreditLimit - Credit Alert setup Value
 +
                percentageReachedFrom - Percentage Reached From
 +
                percentageReachedFromInValue - Percentage Reached From in Value
 +
                percentageReachedTo - percentage Reached To
 +
                percentageReachedToInValue - percentage Reached To in Value
 +
                custId - CustomerId
 +
                longName - Long Name
 +
                shortName - Short Name
 +
 +
Unbilled Credit Schedule Bar Service
 +
                custId - CustomerId
 +
                longName - Long Name
 +
                shortName - Short Name
 +
                serviceDetail - Service Details
 +
                unBilledCreditLimit - Credit Alert setup Value
 +
                currentUsageAmount - Current Usage Amount
 +
                parentAccountBarringHours - Scheduled Service Barring Hours setup Value
 +
 +
Account Invoice Delivery Method Change
 +
                custId - CustomerId
 +
                custLongName - Long Name
 +
                custShortName - Short Name
 +
                oldMethod - Old Method
 +
                timeDateChanged - Date Changed
 +
                newMethod - New Method
 +
 +
Service Subscription Cap Usage
 +
                {$account->id} - Account ID
 +
                contact_salutation - Contact Salutation
 +
                firstname - Firstname
 +
                lastname - Lastname
 +
                service_subscription_id - Service Subscription Id
 +
                ssp_id - Service Subscription Period Id
 +
                service_id - Service Id
 +
                service_identifier - Service Identifier
 +
                period_start - Usage Period Start
 +
                period_end - Usage Period Finish
 +
                plan_service_external_name - Service Plan External Name
 +
                service_cap_base_amount - Included Value Amount
 +
                service_cap_amount - Included Value Prorata
 +
                included_value_name - Included Value Name
 +
                included_value_type_name - Included Value Type Name
 +
                rated_amount_total - Rated Amount Total
 +
                inc_value_left - Included Value Remaining
 +
                percentage_used - Percentage used
 +
                percentage_trigger_point - Percentage Trigger Point
 +
 +
Service Bolton Cap Usage
 +
                period_ratio - Period Ratio
 +
                service_cap_base_amount - Cap Base Amount
 +
                service_cap_base_amount_mb - Cap Base Amount in MB
 +
                service_cap_amount - Cap Amount
 +
                period_start - Usage Period Start
 +
                period_end - Usage Period Finish
 +
                max_type_name - Max type Name
 +
                current_usage - Current Usage
 +
                current_usage_mb - Current Usage in MB
 +
                percentage_used - Percentage Used
 +
                current_usage_left - Current Usage Left
 +
                current_usage_left_mb - Current Usage Left in MB
 +
                sbs_id - Service Bolt On Subscription Id
 +
                ss_id - Service Subscription Id
 +
                percentage_trigger_point - Percentage Trigger Point
 +
                contact_salutation - Contact Salutation
 +
                firstname - Firstname
 +
                lastname - Lastname
 +
                service_identifier - Service Identifier
 +
                days_remaining - Days Remaining
 +
                account_id - Account ID
 +
 +
User Password Recover By ServiceNumber
 +
                userId - User Id
 +
                name - Contact Name
 +
                username - User Name
 +
                usernameWithoutRealm - User Name Without Realm
 +
                newPassword - New Password
 +
                custId - Account Id
 +
                MobileNumber - Mobile Number
 +
                PrimaryIdentifier - Service Primary Identifier
 +
                dateRequested - Date Requested
 +
                ipAddress - IP Address
 +
 +
Service Ticket Updated
 +
                serviceRequestId - Service Request ID
 +
                summary - Summary
 +
                noteId - Note Id
 +
                ticketDetails - Note Details
 +
                custId - Account Id
 +
                customerShortName - Customer Name
 +
                customerContact - Customer Contact
 +
                primaryPhone - Primary Phone
 +
                email - Email
 +
                mobile - Mobile
 +
                queue - Queue
 +
                noteCategory - Note Category
 +
                subCategory - Sub Category
 +
                status - Status
 +
                urgency - Urgency
 +
 +
Bulk Update Carrier Location Availability
 +
                name - Carrier Name
 +
                processingSummary - File processed Summary
 +
                processingDetail - File processed Detail
 +
 +
Notify Per Service Subscription Based Data Charge ExcessUsage
 +
                service_charged - Service Charged
 +
                service_identifier - Service Identifier
 +
                contact_salutation - Contact Salutation
 +
                firstname - Firstname
 +
                lastname - Lastname
 +
                {$account->id} - Account ID
 +
                tariff_name - Tariff Name
 +
                period_start - Period Start
 +
                period_end - Period End
 +
                upload_data - Upload Data
 +
                upload_data_in_mb - Upload Data in MB
 +
                download_data - Download Data
 +
                download_data_in_mb - Download Data in MB
 +
                plan_maximum_allowed_value - Plan Maximum Allowed Value
 +
                plan_bonus_value - Plan Bonus Value
 +
                plan_quota - Plan Quota
 +
                charge_download - Charge Download Flag
 +
                charge_upload - Charge Upload Flag
 +
                chargeable_usage_data - Chargeable Usage Data
 +
                chargeable_usage_data_in_mb - Chargeable Usage Data in MB
 +
                chargeable_usage_left_in_mb - Chargeable Usage Data Left in MB
 +
                chargeable_usage_in_percent - Chargeable Usage in Percentage
 +
                service_subscription_id - Service Subscription Id
 +
                service_plan_name -  Service Plan Name
 +
                percentage_trigger_from - Percentage Trigger From
 +
                percentage_trigger_to -  Percentage Trigger To
 +
 +
Notify New Service Custom Price
 +
                service_subscription_id - Service Subscription Id
 +
                cust_id - Customer ID
 +
                cust_name - Customer Name
 +
                service_plan_name - Service Plan Name
 +
                service_price - Service Plan Price
 +
                service_price_tax_type - Service Plan Price Tax Type
 +
                custom_price_detail - Overridden Custom Price detail
 +
 +
Notify Migrate Service Custom Price
 +
                service_subscription_id - Service Subscription Id
 +
                cust_id - Customer ID
 +
                cust_name - Customer Name
 +
                service_plan_name - Service Plan Name
 +
                service_price - Service Plan Price
 +
                service_price_tax_type - Service Plan Price Tax Type
 +
                custom_price_detail - Overridden Custom Price detail
 +
 +
Notify Upon Paid Purchase
 +
                product_purchase_id - Product Purchase ID
 +
                product_name - Product Name
 +
                selling_account_id - Selling Account ID
 +
                selling_account_name - Selling Account Name
 +
                buying_account_id - Buying Account ID
 +
                buying_account_name - Buying Account Name
 +
                invoice_id - Invoice ID
 +
                inst_total_amount - Installment Total Amount
 +
                inst_base_amnt - Installment Base Amount
 +
                installment_period_length - Installment Period Length
 +
                inst_tot_amnt_rem - Installment Total Amount Remaining
 +
 +
Get Service Usage By FlagFall or Price And ServiceTypeCategory
 +
                qty - Total Call Numbers(qty)
 +
                d_s - Date Started
 +
                service_subscription_id - Service Subscription Id
 +
                custid - Account Id
 +
                service_identifier - Service Identifier
 +
                contact_salutation - Contact Salutation
 +
                firstname - First Name
 +
                lastname - Last Name
 +
                tariff_id - Tariff ID
 +
                tariff_name - Tariff Name
 +
 +
Service Order Progress Updated
 +
                custId - Account Id
 +
                customer_name - Name
 +
                customer_details - Customer Detail Info
 +
                service_information - Service Information
 +
                service_properties - Service Properties Info
 +
                provider_notes_to_customer - Notes and Status Info
 +
 +
Notify Service Subscription Provisioning Halted
 +
                custId - Account Id
 +
                customer_name - Name
 +
                service_type_name - Service Type Name
 +
                service_id - Service Id
 +
                service_subscription_id - Service Subscription Id
 +
                service_plan_name_internal_name - Service Plan Internal Name
 +
                service_plan_name_external_name - Service Plan External Name
 +
                service_subscription_status - Service Subscription Status
 +
                service_subscription_created_date - Service Subscription Created date
 +
                service_identifier - Service Identifier
 +
 +
Charge Late Payment Fees For Aged Invoices
 +
                custid -  Account ID
 +
                invoice_id -  Invoice ID
 +
                outstanding_balance_inc_tax -  Outstanding Balance Inc Tax
 +
                disputed_balance_inc_tax -  Disputed Balance Inc Tax
 +
                inv_actual_outstanding -  Actual Outstanding Amount Inc Tax
 +
                inv_due_date -  Invoice Due Date
 +
                inv_due_formatted -  Invoice Due Date Formatted
 +
                inv_due_days_total -  Overdue Days
 +
                late_fee_created -  Late Fee Created Flag
 +
                contact_salutation -  Contact Salutation
 +
                customer_short_name -  Account Shorten Name
 +
                customer_long_name -  Account Full Name
 +
 +
Move Customer Profile And Group For Overdue Invoices
 +
                custid -  Account ID
 +
                moved_to_group - Moved to Account Group
 +
                current_account_profile - Current Account Profile
 +
                moved_to_profile - Changed to Account Profile
 +
                contact_salutation - Contact Salutation
 +
                customer_short_name - Account Shorten Name
 +
                customer_long_name - AGccount Full Name
 +
 +
Move Customer Profile And Group For Up To Date Invoices
 +
                custid -  Account ID
 +
                result - Processing Result
 +
                contact_salutation - Contact Salutation
 +
                customer_short_name - Account Shorten Name
 +
                customer_long_name - Account Full Name
 +
 +
Service Configuration Complete
 +
                eme_order_id - EME Order ID
 +
                customer_account_name - Account Name
 +
                customer_account_id -  Account ID
 +
                primary_contact_phone_number - Primary Contact Primary Phone Number
 +
                primary_contact_mobile_number - Primary Contact Primary Mobile Number
 +
                service_id - Service ID
 +
                service_identifier - Service Identifier
 +
                service_type_id - Service Type ID
 +
                service_type_name - Service Type Name
 +
                service_subscription_id - Service Subscription ID
 +
                service_plan_internal_name - Service Plan Internal Name
 +
                service_plan_external_name - Service Plan External Name
 +
                package_subscription_id - Package Subscription ID
 +
                package_internal_name - Package Plan Internal Name
 +
                package_external_name - Package Plan External Name
 +
                service_address_site_name - Service Address Site Name
 +
                service_address - Service Address
 +
                username - Username
 +
                password - Password
 +
                realm - Realm
 +
                service_properties - Service Properties
 +
 +
Auto Suspend Event
 +
                service_id - Service ID
 +
                customer_short_name - Account Name
 +
                customer_account_id -  Account ID
 +
                service_identifier - Service Identifier
 +
                service_sub_id - Service Subscription ID
 +
 +
Auto UnSuspend Event
 +
                service_id - Service ID
 +
                customer_short_name - Account Name
 +
                customer_account_id -  Account ID
 +
                service_identifier - Service Identifier
 +
                service_sub_id - Service Subscription ID
 +
 +
User Password Recover By ResetLink
 +
                userId - User Id
 +
                name - Contact Name
 +
                username - User Name
 +
                usernameWithoutRealm - User Name Without Realm
 +
                requestDate - Date Requested
 +
                resetLink - Reset Link
 +
                custId - Account Id
 +
                ipAddress - IP Address
 +
 +
Plan Included Value Based 100 Percent Used Dollar Remains
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                service_identifier - Service Identifier
 +
                service_id - Service Id
 +
                messageID - Message ID
 +
                ratePlanID - Rate Plan ID
 +
                MSISDN - MSISDN
 +
                thresholdID - Threshold ID
 +
                valueBalance - Value Balance
 +
                billCycle - Bill Cycle
 +
                planValueAllowance - Plan Value Allowance
 +
                usedValueBalance - Used Value Balance
 +
                excessUsageThreshold - Excess Usage Threshold
 +
                TOTALALLOWANCEDOLLARS - Total Allowance Dollars
 +
                PERCENTUSED - Percent Used
 +
                TOTALALLOWANCEDOLLARS - Total Allowance Dollars
 +
 +
Plan Included Value Based 100 PercentUsed
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                service_identifier - Service Identifier
 +
                service_id - Service Id
 +
                messageID - Message ID
 +
                ratePlanID - Rate Plan ID
 +
                MSISDN - MSISDN
 +
                thresholdID - Threshold ID
 +
                valueBalance - Value Balance
 +
                billCycle - Bill Cycle
 +
                planValueAllowance - Plan Value Allowance
 +
                usedValueBalance - Used Value Balance
 +
                excessUsageThreshold - Excess Usage Threshold
 +
                PERCENTUSED - Percent Used
 +
                TOTALALLOWANCEDOLLARS - Total Allowance Dollars
 +
 +
DataPackLessThan100PercentUsedMBRemains
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                service_identifier - Service Identifier
 +
                service_id - Service Id
 +
                messageID - Message ID
 +
                ratePlanID - Rate Plan ID
 +
                MSISDN - MSISDN
 +
                thresholdID - Threshold ID
 +
                dataBalance - Data Balance
 +
                billCycle - Bill Cycle
 +
                planDataAllowance - Plan Data Allowance
 +
                usedDataBalance - Used Data Balance
 +
                excessUsageThreshold - Excess Usage Threshold
 +
                TOTALALLOWANCEMB - Total Allowance MB
 +
                PERCENTUSED - Percent Used
 +
 +
DataPack 100 Percent Used
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                service_identifier - Service Identifier
 +
                service_id - Service Id
 +
                messageID - Message ID
 +
                ratePlanID - Rate Plan ID
 +
                MSISDN - MSISDN
 +
                thresholdID - Threshold ID
 +
                dataBalance - Data Balance
 +
                billCycle - Bill Cycle
 +
                planDataAllowance - Plan Data Allowance
 +
                usedDataBalance - Used Data Balance
 +
                excessUsageThreshold - Excess Usage Threshold
 +
                PERCENTUSED - Percent Used
 +
                TOTALALLOWANCEMB - Total Allowance MB
 +
 +
Spend Limit Warning for Plan Allowance Includes Current Exceeded Figure And Underlying SpendLimit
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                service_identifier - Service Identifier
 +
                service_id - Service Id
 +
                messageID - Message ID
 +
                ratePlanID - Rate Plan ID
 +
                MSISDN - MSISDN
 +
                thresholdID - Threshold ID
 +
                dataBalance - Data Balance
 +
                billCycle - Bill Cycle
 +
                planDataAllowance - Plan Data Allowance
 +
                usedDataBalance - Used Data Balance
 +
                excessUsageThreshold - Excess Usage Threshold
 +
                PLANEXCEEDAMOUNT - Plan Exceed Amount
 +
                SPENDLIMIT - Spend Limit
 +
 +
Service Plan Dollar Value Excess Usage Service Suspended
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                service_identifier - Service Identifier
 +
                service_id - Service Id
 +
 +
Service Plan Data Shaping Restriction
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                service_identifier - Service Identifier
 +
                service_id - Service Id
 +
 +
Included Value Dollar Excess Usage Warning
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                service_identifier - Service Identifier
 +
                service_id - Service Id
 +
                messageID - Message ID
 +
                ratePlanID - Rate Plan ID
 +
                MSISDN - MSISDN
 +
                thresholdID - Threshold ID
 +
                valueBalance - Value Balance
 +
                billCycle - Bill Cycle
 +
                planValueAllowance - Plan Value Allowance
 +
                usedValueBalance - Used Value Balance
 +
                excessUsageThreshold - Excess Usage Threshold
 +
                PLANEXCEEDPERCENT - Plan Exceed Percent
 +
                TOTALALLOWANCEDOLLARS - Total Allowance Dollars
 +
 +
Included Value Data Excess Usage Warning
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                service_identifier - Service Identifier
 +
                service_id - Service Id
 +
                messageID - Message ID
 +
                ratePlanID - Rate Plan ID
 +
                MSISDN - MSISDN
 +
                thresholdID - Threshold ID
 +
                dataBalance - Data Balance
 +
                billCycle - Bill Cycle
 +
                planDataAllowance - Plan Data Allowance
 +
                usedDataBalance - Used Data Balance
 +
                excessUsageThreshold - Excess Usage Threshold
 +
                PLANEXCEEDPERCENT - Plan Exceed Percent
 +
                TOTALALLOWANCEMB - Total Allowance MB
 +
 +
Plan Data Included Value Based 50 Percent Alert MB Remains
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                service_identifier - Service Identifier
 +
                service_id - Service Id
 +
                messageID - Message ID
 +
                ratePlanID - Rate Plan ID
 +
                MSISDN - MSISDN
 +
                thresholdID - Threshold ID
 +
                dataBalance - Data Balance
 +
                billCycle - Bill Cycle
 +
                planDataAllowance - Plan Data Allowance
 +
                usedDataBalance - Used Data Balance
 +
                excessUsageThreshold - Excess Usage Threshold
 +
                PERCENTUSED - Percent Used
 +
                TOTALALLOWANCEMB - Total Allowance MB
 +
 +
Plan Data Included Value Based 85 Percent Alert MB Remains
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                service_identifier - Service Identifier
 +
                service_id - Service Id
 +
                messageID - Message ID
 +
                ratePlanID - Rate Plan ID
 +
                MSISDN - MSISDN
 +
                thresholdID - Threshold ID
 +
                dataBalance - Data Balance
 +
                billCycle - Bill Cycle
 +
                planDataAllowance - Plan Data Allowance
 +
                usedDataBalance - Used Data Balance
 +
                excessUsageThreshold - Excess Usage Threshold
 +
                PERCENTUSED - Percent Used
 +
                TOTALALLOWANCEMB - Total Allowance MB
 +
 +
Plan Data Included Value Based 100 Percent Used
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                service_identifier - Service Identifier
 +
                service_id - Service Id
 +
                messageID - Message ID
 +
                ratePlanID - Rate Plan ID
 +
                MSISDN - MSISDN
 +
                thresholdID - Threshold ID
 +
                dataBalance - Data Balance
 +
                billCycle - Bill Cycle
 +
                planDataAllowance - Plan Data Allowance
 +
                usedDataBalance - Used Data Balance
 +
                excessUsageThreshold - Excess Usage Threshold
 +
                PERCENTUSED - Percent Used
 +
                TOTALALLOWANCEMB - Total Allowance MB
 +
 +
Spend Limit Warning for Plan Allowance
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                service_identifier - Service Identifier
 +
                service_id - Service Id
 +
                messageID - Message ID
 +
                ratePlanID - Rate Plan ID
 +
                MSISDN - MSISDN
 +
                thresholdID - Threshold ID
 +
                dataBalance - Data Balance
 +
                billCycle - Bill Cycle
 +
                planDataAllowance - Plan Data Allowance
 +
                usedDataBalance - Used Data Balance
 +
                excessUsageThreshold - Excess Usage Threshold
 +
                SPENDLIMIT - Spend Limit
 +
 +
Data Usage Exceeded 10 Percent - Shaped
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                service_identifier - Service Identifier
 +
                service_id - Service Id
 +
                messageID - Message ID
 +
                ratePlanID - Rate Plan ID
 +
                MSISDN - MSISDN
 +
                thresholdID - Threshold ID
 +
                dataBalance - Data Balance
 +
                billCycle - Bill Cycle
 +
                planDataAllowance - Plan Data Allowance
 +
                usedDataBalance - Used Data Balance
 +
                excessUsageThreshold - Excess Usage Threshold
 +
                PLANEXCEEDPERCENT - Plan Exceed Percent
 +
 +
IncludedValue Minutes Notify Use
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                service_identifier - Service Identifier
 +
                service_id - Service Id
 +
                messageID - Message ID
 +
                ratePlanID - Rate Plan ID
 +
                MSISDN - MSISDN
 +
                thresholdID - Threshold ID
 +
                IDDBalance - IDD Balance
 +
                billCycle - Bill Cycle
 +
                planIDDAllowance - Plan IDD Allowance
 +
                usedIDDBalance - Used IDD Balance
 +
                excessUsageThreshold - Excess Usage Threshold
 +
                TOTALALLOWANCEMIN - Total Allowance Minutes
 +
 +
Included Value International Minutes Notification
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                service_identifier - Service Identifier
 +
                service_id - Service Id
 +
                messageID - Message ID
 +
                ratePlanID - Rate Plan ID
 +
                MSISDN - MSISDN
 +
                thresholdID - Threshold ID
 +
                IDDBalance - IDD Balance
 +
                billCycle - Bill Cycle
 +
                planIDDAllowance - Plan IDD Allowance
 +
                usedIDDBalance - Used IDD Balance
 +
                excessUsageThreshold - Excess Usage Threshold
 +
                TOTALALLOWANCEMIN - Total Allowance Minutes
 +
 +
Low Inventory Event
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                product_category_name - Product Category Name
 +
                product_id - Product Id
 +
                product_name - Product Name
 +
                total_instances - Total Remaining Product Instances
 +
 +
Bulk Upload Complete
 +
                import_type - Import Type Name
 +
                file_name - File Name
 +
                summary - Summary
 +
                processing_detail - Detail
 +
 +
User Portal Enabled
 +
                user_id - User Id
 +
                account_id - Account Id
 +
                username - Username
 +
                password - Password
 +
 +
User Password Change
 +
                user_id - User Id
 +
                name - Name
 +
                username - Username
 +
                old_password_hash - Old Password Hashed
 +
                new_password - New Password
 +
 +
BoltOn AddOn Prov Failed
 +
                account_id - Account Id
 +
                boltOnAddOnAccountName - Account Name
 +
                boltOnAddOnExternalName - Bolton AddOn External Name
 +
                boltOnPlanName - Bolton Plan Name
 +
                boltOnServicePlanName - Bolton Service Plan Name
 +
                boltOnFailedNote - Bolton Failed Note
 +
 +
BoltOn Provisioning Failed
 +
                account_id - Account Id
 +
                boltOnAccountName - Account Name
 +
                boltOnExternalName - Bolton External Name
 +
                boltOnServicePlanName - Bolton Service Plan Name
 +
                boltOnFailedNote - Bolton Failed Note
 +
 +
Credit Trigger Limit Warning Notify
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                auto_top_up_trigger_limit - Auto Top-up Trigger Limit
 +
                account_unallocated_amt - Account Unallocated Amount
 +
                pending_payment - Pending Payment Amount
 +
                account_balance - Account Balance
 +
                sum_usage_value - Total Usage Value
 +
                sum_cardline_value - Total Cardline Value
 +
                unbilled_charges - Unbilled Charges
 +
                gap_of_unbilled - Gap of Unbilled Total Value
 +
                unbilled_percentage_to_check - Unbilled Percentage Value
 +
 +
Credit Trigger Limit Initiate Payment
 +
                {$account->id} - Account ID
 +
                {$account->getShortName()} - Account Name
 +
                auto_top_up_trigger_limit - Auto Top-up Trigger Limit
 +
                top_up_amount_attr_value - Auto Top-up Amount Attribute Value
 +
                top_up_amount_attr_value_type - Auto Top-up Amount Attribute Value Type
 +
                account_unallocated_amt - Account Unallocated Amount
 +
                sum_pending_payment - Pending Payment Amount
 +
                payment_in_last_24_hours - Payment in last 24 hours
 +
                account_balance - Account Balance
 +
                gap_of_unbilled - Gap of Unbilled Total Value
 +
                sum_usage_value - Total Usage Value
 +
                sum_cardline_value - Total Cardline Value
 +
                unbilled_charges - Unbilled Charges
 +
                pay_method_enabled - Pay method Enabled
 +
 +
International Roaming Activation
 +
                account_id - Account ID
 +
                account_name - Account Name
 +
                service_primary_identifier - Service Identifier
 +
                feature_name - Feature Name
 +
                instance_identifier - Instance Identifier
 +
 +
International Roaming Deactivation
 +
                var template_variables_971 = [];
 +
                account_id - Account ID
 +
                account_name - Account Name
 +
                service_primary_identifier - Service Identifier
 +
                feature_name - Feature Name
 +
                instance_identifier - Instance Identifier
 +
 +
Automated Payment Setup
 +
                var template_variables_972 = [];
 +
                account_id - Account ID
 +
                account_name - Account Name
 +
                payment_type - Payment Method
 +
                enabled_via - Enabled Via
 +
                activation_date - Activation Date
 +
                terms_and_conditions - Terms And Conditions
 +
                outstanding_amount - Outstanding Amount
 +
 +
BoltOn AddOn Activation
 +
                account_id - Account ID
 +
                account_name - Account Name
 +
                data_packs - Data Packs
 +
                billing_cycle_expiry - Billing Cycle End
 +
                service_id - Service ID
 +
                service_identifier - Service Identifier
 +
                add_on_external_name - Add On External Name
 +
                start_date - Start Date
 +
 +
Service BoltOn AddOn Cap Usage
 +
                period_ratio - Period Ratio
 +
                service_cap_base_amount - Cap Base Amount
 +
                service_cap_base_amount_mb - Cap Base Amount in MB
 +
                service_cap_amount - Cap Amount
 +
                period_start - Usage Period Start
 +
                period_end - Usage Period Finish
 +
                max_type_name - Max type Name
 +
                external_name - External Name
 +
                current_usage - Current Usage
 +
                current_usage_mb - Current Usage in MB
 +
                percentage_used - Percentage Used
 +
                current_usage_left - Current Usage Left
 +
                current_usage_left_mb - Current Usage Left in MB
 +
                sbs_id - Service Bolt On Subscription Id
 +
                sbas_id - Addon Subscription ID
 +
                ss_id - Service Subscription Id
 +
                percentage_trigger_point - Percentage Trigger Point
 +
                contact_salutation - Contact Salutation
 +
                firstname - Firstname
 +
                lastname - Lastname
 +
                service_identifier - Service Identifier
 +
                days_remaining - Days Remaining
 +
                account_id - Account ID
 +
 +
Automated Payment Deactivation
 +
                account_id - Account ID
 +
                account_name - Account Name
 +
                payment_type - Payment Method
 +
                deactivation_date - Deactivation Date
 +
 +
MURTL Bolt On Threshold
 +
                period_ratio - Period Ratio
 +
                service_cap_base_amount - Cap Base Amount
 +
                service_cap_base_amount_mb - Cap Base Amount in MB
 +
                service_cap_amount - Cap Amount
 +
                period_start - Usage Period Start
 +
                period_end - Usage Period Finish
 +
                max_type_name - Max type Name
 +
                current_usage - Current Usage
 +
                current_usage_mb - Current Usage in MB
 +
                percentage_used - Percentage Used
 +
                current_usage_left - Current Usage Left
 +
                current_usage_left_mb - Current Usage Left in MB
 +
                sbs_id - Service Bolt On Subscription Id
 +
                ss_id - Service Subscription Id
 +
                percentage_trigger_point - Percentage Trigger Point
 +
                contact_salutation - Contact Salutation
 +
                firstname - Firstname
 +
                lastname - Lastname
 +
                service_identifier - Service Identifier
 +
                days_remaining - Days Remaining
 +
                account_id - Account ID
 +
 +
MURTL Bolt On Add On Threshold
 +
                period_ratio - Period Ratio
 +
                service_cap_base_amount - Cap Base Amount
 +
                service_cap_base_amount_mb - Cap Base Amount in MB
 +
                service_cap_amount - Cap Amount
 +
                period_start - Usage Period Start
 +
                period_end - Usage Period Finish
 +
                max_type_name - Max type Name
 +
                external_name - External Name
 +
                current_usage - Current Usage
 +
                current_usage_mb - Current Usage in MB
 +
                percentage_used - Percentage Used
 +
                current_usage_left - Current Usage Left
 +
                current_usage_left_mb - Current Usage Left in MB
 +
                sbs_id - Service Bolt On Subscription Id
 +
                sbas_id - Addon Subscription ID
 +
                ss_id - Service Subscription Id
 +
                percentage_trigger_point - Percentage Trigger Point
 +
                contact_salutation - Contact Salutation
 +
                firstname - Firstname
 +
                lastname - Lastname
 +
                service_identifier - Service Identifier
 +
                days_remaining - Days Remaining
 +
                account_id - Account ID
 +
 +
Payment Plan Created
 +
                plan_id - Plan ID
 +
                {$account->id} - Account ID
 +
                parent_account_id - Parent Account ID
 +
                amount - Total Payment Plan Amount
 +
                start_date - Start Date
 +
                o_a_b - Outstanding Account Balance
 +
                method - Payment method
 +
                installments - Number of Installments
 +
                transactions - Transactions List
 +
                billing_fname - First Name
 +
                billing_lname - Last Name
 +
                billing_sname - Salutation
 +
                billing_name - Full Name
 +
 +
Payment Plan Cancelled
 +
                plan_id - Plan ID
 +
                {$account->id} - Account ID
 +
                parent_account_id - Parent Account ID
 +
                amount - Total Payment Plan Amount
 +
                start_date - Start Date
 +
                o_a_b - Outstanding Account Balance
 +
                method - Payment method
 +
                installments - Number of Installments
 +
                transactions - Transactions List
 +
                billing_fname - First Name
 +
                billing_lname - Last Name
 +
                billing_sname - Salutation
 +
                billing_name - Full Name
 +
 +
Payment Plan Completed
 +
                plan_id - Plan ID
 +
                {$account->id} - Account ID
 +
                parent_account_id - Parent Account ID
 +
                amount - Total Payment Plan Amount
 +
                start_date - Start Date
 +
                o_a_b - Outstanding Account Balance
 +
                method - Payment method
 +
               
 +
                installments - Number of Installments
 +
                transactions - Transactions List
 +
                billing_fname - First Name
 +
                billing_lname - Last Name
 +
                billing_sname - Salutation
 +
                billing_name - Full Name
 +
 +
Payment Plan Transaction Failed
 +
                plan_id - Plan ID
 +
                {$account->id} - Account ID
 +
                parent_account_id - Parent Account ID
 +
                amount - Total Payment Plan Amount
 +
                start_date - Start Date
 +
                o_a_b - Outstanding Account Balance
 +
                method - Payment method
 +
                scheduled - Scheduled Payment Date
 +
                d_f_pmt - Pmt Failed Date
 +
                trans_amount - Payment amount
 +
                installments - Number of Installments
 +
                transactions - Transactions List
 +
                billing_fname - First Name
 +
                billing_lname - Last Name
 +
                billing_sname - Salutation
 +
                billing_name - Full Name
 +
 +
Shape BoltOn
 +
                {$account->id} - Account ID
 +
                account_name - Contact Name
 +
                bolt_on_name - Plan Bolt On Name
 +
                bolt_on_period_start - Plan Bolt On Period Start
 +
                bolt_on_period_end - Plan Bolt On Period End
 +
                service_identifier - Service Identifier
 +
 +
Unshape BoltOn
 +
                {$account->id} - Account ID
 +
                account_name - Contact Name
 +
                bolt_on_name - Plan Bolt On Name
 +
                bolt_on_period_start - Plan Bolt On Period Start
 +
                bolt_on_period_end - Plan Bolt On Period End
 +
                service_identifier - Service Identifier
 +
 +
Service Activated
 +
                {$account->id} - Account ID
 +
                contact_first_name - Contact First Name
 +
                contact_last_name - Contact Last Name
 +
                service_core_identifier - Service Identifier
 +
                service_plan_external_name - Service Plan External Name
 +
                contract_start_date - Contract Start Date
 +
                contract_end_date - Contract End Date
 +
                billing_cycle_date - Billing Cycle Day
 +
 +
Payment Extension Created
 +
                account_id - Account ID
 +
                account_name - Account Name
 +
                invoice_number - Invoice Number
 +
                original_due_date - Original Due Date
 +
                new_due_date - New Due Date
 +
 +
Service Type Migrate Completed
 +
                account_id - Account ID
 +
                old_package_name - Old Package Name
 +
                new_package_name - New Package Name
 +
                migrate_date - Migration Date
 +
                service_identifier - Service Identifier
 +
                {$account->getShortName()} - Account Name
 +
 +
Notify Forced Provisioned BoltOn AddOn Failure
 +
                data_packs - Data Packs
 +
                billing_cycle_expiry - Billing Cycle End
 +
                account_id - Account ID
 +
                service_id - Service ID
 +
                service_identifier - Service Identifier
 +
                original_request_date - Original Request Date
 +
                reason_for_failure - Reason For Failure
 +
 +
Notify Forced Provisioned BoltOn AddOn Success
 +
                data_packs - Data Packs
 +
                billing_cycle_expiry - Billing Cycle End
 +
                service_identifier - Service Identifier
 +
 +
Notify Forced Provisioned BoltOn AddOn Delay
 +
                data_packs - Data Packs
 +
                billing_cycle_expiry - Billing Cycle End
 +
                account_id - Account ID
 +
                service_id - Service ID
 +
                service_identifier - Service Identifier
 +
                original_request_date - Original Request Date
 +
 +
Terms and condition email
 +
                {$account->id} - Account ID
 +
                account_name - Account Name
 +
                package_plan_name - Package Plan Name
 +
                terms_and_conditions - Terms & Conditions
 +
 +
Notify Service Referee New BoltOnAddOn
 +
                referee_account_id - Referee Account ID
 +
                referee_account_name - Referee Account Name
 +
                referee_first_name - Referee First Name
 +
                referee_last_name - Referee Last Name
 +
                referee_service_identifier - Referee Service Identifier
 +
                referee_service_id - Referee Service ID
 +
                referee_package_plan_id - Referee Package Plan ID
 +
                referee_package_plan_name - Referee Package Plan Name
 +
                referee_package_contract_length - Referee Package Contract Length
 +
                referee_service_activation_date - Referee Service Activation Date
 +
                referee_bonus_expiry_date - Referee Bonus Expiry Date
 +
                referee_bolton_addon_name - Referee Bolt-On Add-On Name
 +
                referrer_account_id - Referrer Account ID
 +
                referrer_account_name - Referrer Account Name
 +
                referrer_first_name - Referrer First Name
 +
                referrer_last_name - Referrer Last Name
 +
                referrer_service_identifier - Referrer Service Identifier
 +
                referrer_service_id - Referrer Service ID
 +
                referrer_package_plan_id - Referrer Package Plan ID
 +
                referrer_package_plan_name - Referrer Package Plan Name
 +
                referrer_package_contract_length - Referrer Package Contract Length
 +
                referrer_service_activation_date - Referrer Service Activation Date
 +
                referrer_bonus_expiry_date - Referrer Bonus Expiry Date
 +
                referrer_bolton_addon_name - Referrer Bolt-On Add-On Name
 +
 +
Notify Service Referrer New BoltOnAddOn
 +
                //referee
 +
                referee_account_id - Referee Account ID
 +
                referee_account_name - Referee Account Name
 +
                referee_first_name - Referee First Name
 +
                referee_last_name - Referee Last Name
 +
                referee_service_identifier - Referee Service Identifier
 +
                referee_service_id - Referee Service ID
 +
                referee_package_plan_id - Referee Package Plan ID
 +
                referee_package_plan_name - Referee Package Plan Name
 +
                referee_package_contract_length - Referee Package Contract Length
 +
                referee_service_activation_date - Referee Service Activation Date
 +
                referee_bonus_expiry_date - Referee Bonus Expiry Date
 +
                referee_bolton_addon_name - Referee Bolt-On Add-On Name
 +
                //referral
 +
                referrer_account_id - Referrer Account ID
 +
                referrer_account_name - Referrer Account Name
 +
                referrer_first_name - Referrer First Name
 +
                referrer_last_name - Referrer Last Name
 +
                referrer_service_identifier - Referrer Service Identifier
 +
                referrer_service_id - Referrer Service ID
 +
                referrer_package_plan_id - Referrer Package Plan ID
 +
                referrer_package_plan_name - Referrer Package Plan Name
 +
                referrer_package_contract_length - Referrer Package Contract Length
 +
                referrer_service_activation_date - Referrer Service Activation Date
 +
                referrer_bonus_expiry_date - Referrer Bonus Expiry Date
 +
                referrer_bolton_addon_name - Referrer Bolt-On Add-On Name
  
 
----
 
----

Revision as of 14:46, 9 December 2015

Contents

Event Types

Introduction

Events types are defined by Emersion and determine the condition, or conditions, each event will be triggered. As mentioned in the introduction, there are two broad categories of events, account or process centric. Within each event category, there are many event types, each with a set of specific, system defined trigger points or conditions. The event is triggered when all the trigger conditions are met. For example, the overdue invoice event may have trigger conditions based on the number of days overdue, the amount overdue and the number of overdue invoices.

Additional event types may become available in the future. See below for more information about each event type.

Account Creation

When a new customer account is created, this event can be triggered to send an email to the customer e.g. welcome pack, FAQs, contact numbers and other new account details.

Account Status Change

When a customer’s account status changes (i.e. active / inactive) this event can be triggered to inform the customer of the changes. For example, when a customer’s account is made active after being inactive for whatever reason, you could send them message.

Account Add Package Subscription

This event can be triggered when a new package is purchased to send information to the customer e.g. usernames, service setup information etc.

Account Package Migration

This event can be triggered when a customer’s existing package is migrated to a new package e.g. when the customer upgrades or chooses other service packages etc. The new package details and related information could be sent to the customer.

Account Password Change

This event can be triggered when the customer changes their account password via the End User Portal e.g. to send a confirmation to the user as well as notify your support staff.

Automatic Payment Set up Notification event

This event sends a notification when an automated payment method is enabled for an account.

Auto Suspend

This is a service-based event and is used to automatically restrict the customer's service for non-payment.

Requires subscription to the Automatic Account Suspension and Restriction feature.

Auto Renew Account Credit

This event is primarily used for pre-paid services. When the service usage has met a particular threshold (e.g. pre-paid credit expiry in 10 days, or 10 hours credit remaining), this event can trigger an automatic renew or purchase of further pre-paid credit. This event could also be used to prevent further usage on the service.

While similar in natire to the auto top-up events described below, it is not the same. This is a service-based event, whereas the auto top-up features and events are account-based.

Auto Top-up credit limit threshold notification warning

This account-based event is triggered when a customer's credit limit threshold is reached and sends a notification by SMS or email.

Requires subscription to the Auto Top-Up feature.

Auto Top-up credit limit initiate payment

When the customer's account balance drops below the auto top-up threshold amount, this event will automatically take a payment.

Requires subscription to the Auto Top-Up feature.

Auto UnSuspend

This is a service-based event and is used to automatically lift the restrictions that have been placed on a customer's service.

Requires subscription to the Automatic Account Suspension and Restriction feature.

Automatic Payment Set Up Notification

Sends a notification when an automated payment method is enabled for an account

Bolt-on Add-ons Activation event

This event sends a notification when a bolt-on add-on is activated.

Bolt-on Add-ons Usage Notification Alerts

For subscribers to bolt-on add-ons and the TCP (Trade Consumer Protection) events, a new TCP event is available for alerting customers regarding bolt-on add-on usage. Like the Service, Bolt-on and Data TCP events, the default percentage thresholds given are 50%, 85% and 100%. Service providers can request additional thresholds if required.

Bulk Upload Processing Notification

This event is used with several of the bulk import and bulk update tools within Cumulus. It is triggered once an upload file has been parsed by the system and sends the results of the import via email to a nominated user.

Learn more about what you can update and import in bulk

Cancelled Package

If a package is cancelled, this event can be triggered to confirm the services cancellation, and inform the customer of the final balance.

Forgotten Password - SMS Password

Sending the customer a new password via SMS.

Forgotten Password - Email reset link

Sends the customer a link so that they can reset their password to the End User Portal.

Invoice Post

When the billing system has completed an invoice run, and there are invoices with the delivery method of ‘post’ (i.e. to physically send paper invoices to customers in the mail), this event can notify an Emersion user via email that the invoices are ready to be sent, as well as send all the invoices as attachments to be printed and posted.

Invoice Delivery

When the billing system has completed an invoice run, and there are invoices created with the delivery method of ‘email’, this event can trigger an email to be sent to the customer with the invoice attached.

Invoice Due

This event can be triggered on or after the invoice due date when payment has not been received e.g. email the customer a reminder note. The number of days from the invoice due date to trigger the event can be configured.

Invoice Overdue

Similar to the ‘Invoice Due’ event, this event can be triggered when the invoice due date has past and payment has not been received e.g. email the customer an overdue reminder note. The number of days from the invoice due date to trigger the event can be configured.

Credit Card Expiry

This event examines each customer account to determine whether the credit card expiry date recorded is approaching and if so to trigger an action. For example, when a customer’s credit card is within 2 months of expiry, send an email to prompt the customer to provide updated credit card details. The number of months before the expiry date, as well the ability to trigger multiple events at different points (e.g. at 2 months, at 1 month, and on the expiry month) can be configured.

Credit Limit Exceeded

This event is triggered when an account's outstanding balance exceeds the account's credit limit.

Automated Payment Received

When an automated payment has been successfully processed by the system, this event can be triggered to send a message and receipt details to the customer to confirm that the payment has been completed, as well as notify your accounts receivable staff.

Manual Payment Received

When a payment has been successfully processed manually by an Emersion user in the system, this event can be triggered to send a message and receipt details to the customer to confirm that the payment has been completed, as well as notify your accounts receivable staff.

Move Customer Profile And Group For Overdue Invoices

Part of the suite of debt collection management events, this event monitors for customers with overdue invoices. It requires the following 3 parameters to be set in the event mapping:

  • Invoice Overdue Parameter
  • Account Profile ID
  • Account Group ID

When a customer has an unpaid invoice that exceeds this Invoice Overdue Parameter and is not already already assigned to the nominated Account Profile and/or Account Group, the event will move them into these profile and group accordingly.

Requires a subscription to Account Groups

Move Customer Profile And Group For Up To Date Invoices

Part of the suite of debt collection management events and the sister event to Move Customer Profile And Group For Overdue Invoices. When the end user no longer meets the conditions of the trigger, the former profile and group settings will be restored via this event.

Requires a subscription to Account Groups

Package Activated

This event can be triggered when a new package is activated, and could be used to send an email to the customer.

Payment Failed

When an automated payment cannot be processed by the system, this event can be triggered to send a message to the customer to notify that the payment has failed, as well as notify your accounts receivable staff.

Payment Extension

Informs the customer that their invoice due date has been extended. Requires subscription to Payment Extensions

Payment plan has been completed

Notifies the customer when the payment plan has been completed. For example, when all payments for the payment plan are successful and nothing further is owing. Requires subscription to the Payment Plans.

Payment plan has been cancelled

Notifies when the payment plan has been cancelled before the payment plan has been completed. This can be cancelled either by an Operator or by the system where there are too many failed payments. Requires subscription to the Payment Plans.

Payment plan has been created

Notifies when a new payment plan has been created. Requires subscription to Payment Plans.

Payment plan transaction has failed

Notifies the customer when a scheduled payment for a payment plan failed. Requires subscription to the Payment Plans.

Shape Bolt On

Finds customers whose current bolt on usage exceeds the Shaping Limit as defined in the bolt on. This will then send the request to shape the customer’s service.

Unshape Bolt On

Finds customers whose services are currently shaped by the ‘Shape Bolt On’ event but whose usage in the current period is now below the shaping threshold. This will then send the request to lift the shaping on the customer’s service

Shape Valid Service

This event examines service usage and triggers when the usage amount has reached the monthly allowance as set on the service plan. The system then shapes the service (i.e. by interfacing with the Radius server).

Remove Shaping from Valid Service

This event is closely linked to the ‘Shape Valid Service’ event, and triggers when the usage period of a shaped service rolls over to the next usage period (e.g. at the beginning of the month). The system then removes the shaping that was previously applied to the service.

Usage Threshold (Shaping)

This event is used to examine and monitor usage data and trigger when a particular percentage of the service usage allowance for the period has been reached. For example, trigger an event when a DSL service’s usage reaches 75% of the monthly quota. Multiple trigger points may be set up e.g. one for 75% of usage allowance used, and another at 90% etc.

Usage Over Limit (Shaped)

This event triggers when the usage of a service has exceeded the service usage allowance for the period i.e. at 100% of usage.

Rolling Usage Threshold

This event is used to examine and monitor usage data to identify unexpected or sudden changes in a customer’s service usage. Every day, the system calculates a rolling 30 day total of the service usage and then examines the current calculated amount with the previous day’s amount, and triggers the event when a particular threshold is reached. For example, if the rolling 30 day total of data used yesterday compared to the rolling 30 day total of data used today changes from say 80% yesterday to 100% today, the event can trigger to notify the customer. Usage thresholds can be specified separately for data upload, data download, and telephony.

Re-Rating Invoice Complete

When you audit your invoices following a bill run, some invoices may have fees, charges, or rates that were incorrect. After you have made the necessary corrections (e.g. update the product rate cards etc.) you can click the ‘Re-Rate’ button to have the invoice charges recalculated by the system. This event is triggered once the system has completed re-rating the invoices and can be used to notify your billing staff to review the updated invoices.

Re-Rendering an Invoice from UI

When updates have been made to invoices following a bill run (e.g. adding or modifying card lines etc.) you can click the ‘Re-Render’ button to have the invoice re-created by the system. This event is triggered once the system has completed re-rendering the invoices and can be used. to notify your billing staff to review the updated invoices.

Service Activation

This event will send a notification when a new service is activated.

Service Type Migrate

This event triggers a notification when the service type migration process begins. Requires separate subscription to Service Type Migrations


Event Variables

  • Below is a list of event variables for events available in the system.

New Account 

               new_account_id - Account ID
               new_account_name - Account Name
               start_date - Account Start Date
               cumulusUsername - Cumulus Username
               usernameWithoutRealm - Cumulus Username Without Realm
               cumulusPassword - Cumulus Password
               {$account->exportRef} - Export Reference

Account Status Change 

               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               old_status - Old Status
               new_status - New Status
               reason - Status Change Reason

Add Package Subscription 

               package_name - Package Name
               customer_account_name - Customer Account Name
               customer_account_id - Customer Account Number
               package_subscription_id - Package Subscription Id
               package_subscription_status - Package Subscription Status
               package_subscription_creation_date - Package Creation Date
               package_access_fee - Package Access Fee
               eme_order_id - EME Order No
               {$account->exportRef} - Export Reference

Account Package Migration 

               old_package_name - Old Package Name
               new_package_name - New Package Name
               migrate_date - Package Migration Date

Invoice Overdue by X days 

               Invoice Overdue by X days
               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               {$contact->firstName} - Contact First Name
               {$contact->lastName} - Contact Surname
               {$account->getAccountBalanceIncTax()} - Current Account Balance
               {$invoice->accountBalanceIncGst()} - Invoice Account Balance
               {$invoice->id} - Invoice ID
               {$invoice->invoiceDue} - Invoice Due Date
               {$invoice->amountExGst()} - Invoice Amount (Excl:GST)
               {$invoice->amount()} - Invoice Amount (Incl:GST)
               outstandingAmountIncTax - Invoice Outstanding Amount (Inc:GST)
               {$account->getOverdueInvoiceAmount()} - Overdue Amount (Ex Tax)
               {$account->getOverdueInvoiceAmountIncTax()} - Overdue Amount (Inc Tax)
               bpay_ref - Bpay Ref
               {$account->exportRef} - Export Reference
               amount_payable_ex_tax - Amount Payable Ex Tax
               amount_payable_inc_tax - Amount Payable Inc Tax

Credit Card Expiry 

               months - Months Until Expiry
               expiry - Card Expiry Date

Usage warning over x% - calendar month usage 

               total_allowance - Total Allowance in Mb
               service_name - Service Name
               total_used - Total Used in Mb
               percentage - Percentage Trigger Point
               percentage_used - Percentage Actually Used
               period_start - Usage Period Start
               period_end - Usage Period Finish
               time_band - Tariff/Time Band Name

Account Password Changed 

               service_name - Service Name
               username - Username
               password - Password
               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               {$account->getOverdueInvoiceAmount()} - Overdue Amount (Ex Tax)
               {$account->getOverdueInvoiceAmountIncTax()} - Overdue Amount (Inc Tax)
               bpay_ref - Bpay Ref
               {$account->exportRef} - Export Reference

Invoice Due in X days 

               {$account->id} - Account ID
               {$contact->firstName} - Contact First Name
               {$contact->lastName} - Contact Surname
               {$invoice->id} - Invoice ID
               {$invoice->invoiceDue} - Invoice Due Date
               {$invoice->accountBalanceIncGst()} - Amount Due (Incl:GST)
               {$invoice->amountExGst()} - Invoice Amount (Excl:GST)
               {$invoice->amount()} - Invoice Amount (Incl:GST)
               {$account->exportRef} - Export Reference
               amount_payable_ex_tax - Amount Payable Ex Tax
               amount_payable_inc_tax - Amount Payable Inc Tax

Payment Failure Notification 

               {$account->id} - Account ID
               paymentaccountname - Account Name
               amount - Payment Amount
               payment_date - Payment Date
               reference - Transaction Ref
               last_comment - Last Gateway Comment
               method - Payment Method
               {$account->exportRef} - Export Reference

Automated Payment Received 

               {$account->id} - Account Id
               {$account->getShortName()} - Account Name
               amount - Payment Amount
               payment_date - Payment Date
               reference - Transaction Ref
               method - Payment Method
               {$account->exportRef} - Export Reference

Manual Payment Received 

               {$account->id} - Account Id
               {$account->getShortName()} - Account Name
               amount - Payment Amount
               payment_date - Payment Date
               reference - Transaction Ref
               method - Payment Method
               {$account->exportRef} - Export Reference

Usage Warning Shaped (over 100%) - calendar month usage 

               total_allowance - Total Allowance in Mb
               total_used - Total Used in Mb
               percentage - Percentage Trigger Point
               percentage_used - Percentage Actually Used
               period_start - Usage Period Start
               period_end - Usage Period Finish
               time_band - Tariff/Time Band Name

Credit Limit Exceeded - invoice create (Pending Cardline) 

               customer_account_name - Customer Account Name
               amount - Total Credit Amount
               {$account->exportRef} - Export Reference

Invoice Delivery (Email) 

               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               {$contact->firstName} - Contact First Name
               {$contact->lastName} - Contact Surname
               {$account->getOverdueInvoiceAmountIncTax()} - Overdue Amount (Incl:Tax)
               {$invoice->previousBalanceIncTax()} - Previous Balance (Incl:Tax)
               {$invoice->id} - Invoice ID
               {$invoice->invoiceIssue} - Invoice Issue Date
               {$invoice->invoiceDue} - Invoice Due Date
               {$invoice->accountBalanceIncGst()} - Account Balance (Incl:Tax)
               {$invoice->amountExGst()} - Invoice Amount (Excl:Tax)
               {$invoice->amount()} - Invoice Amount (Incl:Tax)
               bpay_biller_code - BPay Biller Code
               bpay_ref - BPay Ref
               cumulusUsername - Cumulus Username
               paymentsSinceLastInvoice - Payments Received
               {$account->exportRef} - Export Reference

Invoice Post 

               {$account->id} - Account ID
               {$contact->firstName} - Contact First Name
               {$contact->lastName} - Contact Surname
               {$invoice->id} - Invoice ID
               {$invoice->invoiceDue} - Invoice Due Date
               {$invoice->accountBalanceIncGst()} - Amount Due (Incl:GST)
               {$invoice->amountExGst()} - Invoice Amount (Excl:GST)
               {$invoice->amount()} - Invoice Amount (Incl:GST)
               {$invoice->accountBalanceIncGst()} - Account Balance
               cumulusUsername - Cumulus Username
               {$account->exportRef} - Export Reference

Usage x% yesterday to y% today - rolling 30 day usage 

               FNN - FNN
               maximum_allowed_value - 30 Day Download Cap
               download_data_now - Current Usage Total
               percentage_used - Current Percentage Used
               tariff_name - Tariff Name
               period_starts - Usage Period Start
               period_ends - Usage Period Finish

Auto Block Hours Renew 

               {$account->id} - Account ID
               useraccountname - Account Name
               username - User Name
               userserviceid - Service ID
               {$account->exportRef} - Export Reference

Invoice Rerating Complete 

               {$account->id} - Account ID
               invoice_id - Invoice ID

Cancelled Package 

               core_identifier - Core Identifier
               package_subscription_name - Internal Package Name
               {$account->id} - Account ID
               {$account->exportRef} - Export Reference

ReRendered Invoice 

               {$account->id} - Account ID
               {$invoice->id} - Invoice ID
               invoice_account_name - Account Name
               {$account->exportRef} - Export Reference

Package Activated 

               {$account->id} - Account ID
               contact_first_name - Contact First Name
               contact_last_name - Contact Last Name
               package_access_fee - Package Access Fee
               package_plan_external_name - Package Plan External Name
               service_core_identifier - Service Core Identifier
               contract_pkg_name - Default Package Contract Name
               {$account->exportRef} - Export Reference

Exceeding Credit Limit 

               {$account->id} - Account ID
               creditLimit - Credit Limit ($)
               totalBalanceAmount - Account Balance (Excl Tax)
               totalBalanceTax - Account Balance Tax
               totalBalanceAmountIncTax - Account Balance (Inc Tax)
               disputedAmount - Account Disputed Amount (Excl Tax)
               disputedTax - Account Disputed Tax
               creditAccountName - Account Primary Contact Name
               {$account->exportRef} - Export Reference

Point of sale receipt 

               posCustAcctId - Customer Account ID
               posCustAcctName - Customer Account Name
               posSalesAcctId - Salesperson Account ID
               posSalesAcctName - Salesperson Name
               posHtmlCart - Full HTML Cart
               posPaymentMethod - Payment Method
               posPaymentAmount - Full Amount of Receipt
               posDateTime - Date/Time of Receipt

Infotranz Gain 

               arrivalFNN - New FNN Gained
               gainingSpName - Gaining SP Name
               serviceTypeMapId - Service Type Map ID

Invoice Payment Complete (Email) 

               {$account->id} - Account ID
               {$contact->lastName} - Contact Surname
               {$contact->firstName} - Contact First Name
               {$invoice->id} - Invoice ID
               {$invoice->invoiceDue} - Invoice Due Date
               {$invoice->accountBalanceIncGst()} - Amount Due (Incl:GST)
               {$invoice->amountExGst()} - Invoice Amount (Excl:GST)
               {$invoice->amount()} - Invoice Amount (Incl:GST)
               cumulusUsername - Cumulus Username
               {$account->exportRef} - Export Reference

Invoice Payment Completed Late (Email) 

               {$account->id} - Account ID
               {$contact->lastName} - Contact Surname
               {$contact->firstName} - Contact First Name
               {$invoice->id} - Invoice ID
               {$invoice->invoiceDue} - Invoice Due Date
               {$invoice->accountBalanceIncGst()} - Amount Due (Incl:GST)
               {$invoice->amountExGst()} - Invoice Amount (Excl:GST)
               {$invoice->amount()} - Invoice Amount (Incl:GST)
               cumulusUsername - Cumulus Username
               discount_total_amount - Penalty Amount
               discount_total_tax - Penalty Amount tax
               discountValue - Penalty Value
               discountValueType - Penalty Value Type
               {$account->exportRef} - Export Reference

Invoice Payment Complete Early (Email) 

               {$account->id} - Account ID
               {$contact->lastName} - Contact Surname
               {$contact->firstName} - Contact First Name
               {$invoice->id} - Invoice ID
               {$invoice->invoiceDue} - Invoice Due Date
               {$invoice->accountBalanceIncGst()} - Amount Due (Incl:GST)
               {$invoice->amountExGst()} - Invoice Amount (Excl:GST)
               {$invoice->amount()} - Invoice Amount (Incl:GST)
               cumulusUsername - Cumulus Username
               discount_total_amount - Bonus Amount
               discount_total_tax - Bonus Amount tax
               discountValue - Discount Value
               discountValueType - Discount Value Type
               {$account->exportRef} - Export Reference

AutoTopUp Service 

               current_balance - Current Balance
               topup_amount - TopUp Amount
               new_balance - New Balance
               result - Result
               message - Message

Report Schedule Message Process 

               schedule_id - Schedule Id
               schedule_name - Schedule Name
               report_name - Report Name
               output_file - File Name

Daily Work Email for Manual Provisioning services 

               service_table - Provisioning services List Table

Telephone usage by single call duration 

               cust_account_id - Account Id
               contact_name - Contact Name
               fnn_charged - Charged Service
               fnn_source - Source
               fnn_destination - Destination
               tariff_name - Tariff Type
               usage - Usage
               invoiced_amount - Invoiced Amount
               invoiced_tax_amount - Invoiced Tax Amount
               duration_limit - Duration Limit
               {$account->exportRef} - Export Reference

Telephone usage by single call cost value 

               cust_account_id - Account Id
               contact_name - Contact Name
               fnn_charged - Charged Service
               fnn_source - Source
               fnn_destination - Destination
               tariff_name - Tariff Type
               usage - Usage
               invoiced_amount - Invoiced Amount
               invoiced_tax_amount - Invoiced Tax Amount
               cost_value_limit - Cost Value Limit
               {$account->exportRef} - Export Reference

Telephone usage Event Trigger by call types / tariff 

               cust_account_id - Account Id
               contact_name - Contact Name
               fnn_charged - Charged Service
               tariff_name - Tariff Type
               cost_value_limit - Cost Value Limit
               invoiced_amount - Invoiced Amount
               invoiced_tax_amount - Invoiced Tax Amount
               {$account->exportRef} - Export Reference

Ezidebit Bpay Payment Imports Unprocessed Payments 

               message - System Message
               unprocessed_msg_detail - Unprocessed Details

Ezidebit Bpay Payment Imports Processed Payments 

               message - System Message
               processed_msg_detail - Processed Details

Package Subscription Group - remaining pkg sub cancellation process activated 

               message - System Message
               message_detail - Processed Details

Unbilled Credit Notify Per Account 

               currentUsageAmount - Current Usage Amount
               currentUsageAmountInPercentage - Current Usage Amount in Percentage
               unBilledCreditLimit - Credit Alert setup Value
               percentageReachedFrom - Percentage Reached From
               percentageReachedFromInValue - Percentage Reached From in Value
               percentageReachedTo - percentage Reached To
               percentageReachedToInValue - percentage Reached To in Value
               custId - CustomerId
               longName - Long Name
               shortName - Short Name

Unbilled Credit Schedule Bar Service 

               custId - CustomerId
               longName - Long Name
               shortName - Short Name
               serviceDetail - Service Details
               unBilledCreditLimit - Credit Alert setup Value
               currentUsageAmount - Current Usage Amount
               parentAccountBarringHours - Scheduled Service Barring Hours setup Value

Account Invoice Delivery Method Change 

               custId - CustomerId
               custLongName - Long Name
               custShortName - Short Name
               oldMethod - Old Method
               timeDateChanged - Date Changed
               newMethod - New Method

Service Subscription Cap Usage 

               {$account->id} - Account ID
               contact_salutation - Contact Salutation
               firstname - Firstname
               lastname - Lastname
               service_subscription_id - Service Subscription Id
               ssp_id - Service Subscription Period Id
               service_id - Service Id
               service_identifier - Service Identifier
               period_start - Usage Period Start
               period_end - Usage Period Finish
               plan_service_external_name - Service Plan External Name
               service_cap_base_amount - Included Value Amount
               service_cap_amount - Included Value Prorata
               included_value_name - Included Value Name
               included_value_type_name - Included Value Type Name
               rated_amount_total - Rated Amount Total
               inc_value_left - Included Value Remaining
               percentage_used - Percentage used
               percentage_trigger_point - Percentage Trigger Point

Service Bolton Cap Usage 

               period_ratio - Period Ratio
               service_cap_base_amount - Cap Base Amount
               service_cap_base_amount_mb - Cap Base Amount in MB
               service_cap_amount - Cap Amount
               period_start - Usage Period Start
               period_end - Usage Period Finish
               max_type_name - Max type Name
               current_usage - Current Usage
               current_usage_mb - Current Usage in MB
               percentage_used - Percentage Used
               current_usage_left - Current Usage Left
               current_usage_left_mb - Current Usage Left in MB
               sbs_id - Service Bolt On Subscription Id
               ss_id - Service Subscription Id
               percentage_trigger_point - Percentage Trigger Point
               contact_salutation - Contact Salutation
               firstname - Firstname
               lastname - Lastname
               service_identifier - Service Identifier
               days_remaining - Days Remaining
               account_id - Account ID

User Password Recover By ServiceNumber 

               userId - User Id
               name - Contact Name
               username - User Name
               usernameWithoutRealm - User Name Without Realm
               newPassword - New Password
               custId - Account Id
               MobileNumber - Mobile Number
               PrimaryIdentifier - Service Primary Identifier
               dateRequested - Date Requested
               ipAddress - IP Address

Service Ticket Updated 

               serviceRequestId - Service Request ID
               summary - Summary
               noteId - Note Id
               ticketDetails - Note Details
               custId - Account Id
               customerShortName - Customer Name
               customerContact - Customer Contact
               primaryPhone - Primary Phone
               email - Email
               mobile - Mobile
               queue - Queue
               noteCategory - Note Category
               subCategory - Sub Category
               status - Status
               urgency - Urgency

Bulk Update Carrier Location Availability 

               name - Carrier Name
               processingSummary - File processed Summary
               processingDetail - File processed Detail

Notify Per Service Subscription Based Data Charge ExcessUsage 

               service_charged - Service Charged
               service_identifier - Service Identifier
               contact_salutation - Contact Salutation
               firstname - Firstname
               lastname - Lastname
               {$account->id} - Account ID
               tariff_name - Tariff Name
               period_start - Period Start
               period_end - Period End
               upload_data - Upload Data
               upload_data_in_mb - Upload Data in MB
               download_data - Download Data
               download_data_in_mb - Download Data in MB
               plan_maximum_allowed_value - Plan Maximum Allowed Value
               plan_bonus_value - Plan Bonus Value
               plan_quota - Plan Quota
               charge_download - Charge Download Flag
               charge_upload - Charge Upload Flag
               chargeable_usage_data - Chargeable Usage Data
               chargeable_usage_data_in_mb - Chargeable Usage Data in MB
               chargeable_usage_left_in_mb - Chargeable Usage Data Left in MB
               chargeable_usage_in_percent - Chargeable Usage in Percentage
               service_subscription_id - Service Subscription Id
               service_plan_name -  Service Plan Name
               percentage_trigger_from - Percentage Trigger From
               percentage_trigger_to -  Percentage Trigger To

Notify New Service Custom Price 

               service_subscription_id - Service Subscription Id
               cust_id - Customer ID
               cust_name - Customer Name
               service_plan_name - Service Plan Name
               service_price - Service Plan Price
               service_price_tax_type - Service Plan Price Tax Type
               custom_price_detail - Overridden Custom Price detail

Notify Migrate Service Custom Price 

               service_subscription_id - Service Subscription Id
               cust_id - Customer ID
               cust_name - Customer Name
               service_plan_name - Service Plan Name
               service_price - Service Plan Price
               service_price_tax_type - Service Plan Price Tax Type
               custom_price_detail - Overridden Custom Price detail

Notify Upon Paid Purchase 

               product_purchase_id - Product Purchase ID
               product_name - Product Name
               selling_account_id - Selling Account ID
               selling_account_name - Selling Account Name
               buying_account_id - Buying Account ID
               buying_account_name - Buying Account Name
               invoice_id - Invoice ID
               inst_total_amount - Installment Total Amount
               inst_base_amnt - Installment Base Amount
               installment_period_length - Installment Period Length
               inst_tot_amnt_rem - Installment Total Amount Remaining

Get Service Usage By FlagFall or Price And ServiceTypeCategory 

               qty - Total Call Numbers(qty)
               d_s - Date Started
               service_subscription_id - Service Subscription Id
               custid - Account Id
               service_identifier - Service Identifier
               contact_salutation - Contact Salutation
               firstname - First Name
               lastname - Last Name
               tariff_id - Tariff ID
               tariff_name - Tariff Name

Service Order Progress Updated 

               custId - Account Id
               customer_name - Name
               customer_details - Customer Detail Info
               service_information - Service Information
               service_properties - Service Properties Info
               provider_notes_to_customer - Notes and Status Info

Notify Service Subscription Provisioning Halted 

               custId - Account Id
               customer_name - Name
               service_type_name - Service Type Name
               service_id - Service Id
               service_subscription_id - Service Subscription Id
               service_plan_name_internal_name - Service Plan Internal Name
               service_plan_name_external_name - Service Plan External Name
               service_subscription_status - Service Subscription Status
               service_subscription_created_date - Service Subscription Created date
               service_identifier - Service Identifier

Charge Late Payment Fees For Aged Invoices 

               custid -  Account ID
               invoice_id -  Invoice ID
               outstanding_balance_inc_tax -  Outstanding Balance Inc Tax
               disputed_balance_inc_tax -  Disputed Balance Inc Tax
               inv_actual_outstanding -  Actual Outstanding Amount Inc Tax
               inv_due_date -  Invoice Due Date
               inv_due_formatted -  Invoice Due Date Formatted
               inv_due_days_total -  Overdue Days
               late_fee_created -  Late Fee Created Flag
               contact_salutation -  Contact Salutation
               customer_short_name -  Account Shorten Name
               customer_long_name -  Account Full Name

Move Customer Profile And Group For Overdue Invoices 

               custid -  Account ID
               moved_to_group - Moved to Account Group
               current_account_profile - Current Account Profile
               moved_to_profile - Changed to Account Profile
               contact_salutation - Contact Salutation
               customer_short_name - Account Shorten Name
               customer_long_name - AGccount Full Name

Move Customer Profile And Group For Up To Date Invoices 

               custid -  Account ID
               result - Processing Result
               contact_salutation - Contact Salutation
               customer_short_name - Account Shorten Name
               customer_long_name - Account Full Name

Service Configuration Complete 

               eme_order_id - EME Order ID
               customer_account_name - Account Name
               customer_account_id -  Account ID
               primary_contact_phone_number - Primary Contact Primary Phone Number
               primary_contact_mobile_number - Primary Contact Primary Mobile Number
               service_id - Service ID
               service_identifier - Service Identifier
               service_type_id - Service Type ID
               service_type_name - Service Type Name
               service_subscription_id - Service Subscription ID
               service_plan_internal_name - Service Plan Internal Name
               service_plan_external_name - Service Plan External Name
               package_subscription_id - Package Subscription ID
               package_internal_name - Package Plan Internal Name
               package_external_name - Package Plan External Name
               service_address_site_name - Service Address Site Name
               service_address - Service Address
               username - Username
               password - Password
               realm - Realm
               service_properties - Service Properties

Auto Suspend Event 

               service_id - Service ID
               customer_short_name - Account Name
               customer_account_id -  Account ID
               service_identifier - Service Identifier
               service_sub_id - Service Subscription ID

Auto UnSuspend Event 

               service_id - Service ID
               customer_short_name - Account Name
               customer_account_id -  Account ID
               service_identifier - Service Identifier
               service_sub_id - Service Subscription ID

User Password Recover By ResetLink 

               userId - User Id
               name - Contact Name
               username - User Name
               usernameWithoutRealm - User Name Without Realm
               requestDate - Date Requested
               resetLink - Reset Link
               custId - Account Id
               ipAddress - IP Address

Plan Included Value Based 100 Percent Used Dollar Remains 

               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               service_identifier - Service Identifier
               service_id - Service Id
               messageID - Message ID
               ratePlanID - Rate Plan ID
               MSISDN - MSISDN
               thresholdID - Threshold ID
               valueBalance - Value Balance
               billCycle - Bill Cycle
               planValueAllowance - Plan Value Allowance
               usedValueBalance - Used Value Balance
               excessUsageThreshold - Excess Usage Threshold
               TOTALALLOWANCEDOLLARS - Total Allowance Dollars
               PERCENTUSED - Percent Used
               TOTALALLOWANCEDOLLARS - Total Allowance Dollars

Plan Included Value Based 100 PercentUsed 

               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               service_identifier - Service Identifier
               service_id - Service Id
               messageID - Message ID
               ratePlanID - Rate Plan ID
               MSISDN - MSISDN
               thresholdID - Threshold ID
               valueBalance - Value Balance
               billCycle - Bill Cycle
               planValueAllowance - Plan Value Allowance
               usedValueBalance - Used Value Balance
               excessUsageThreshold - Excess Usage Threshold
               PERCENTUSED - Percent Used
               TOTALALLOWANCEDOLLARS - Total Allowance Dollars

DataPackLessThan100PercentUsedMBRemains 

               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               service_identifier - Service Identifier
               service_id - Service Id
               messageID - Message ID
               ratePlanID - Rate Plan ID
               MSISDN - MSISDN
               thresholdID - Threshold ID
               dataBalance - Data Balance
               billCycle - Bill Cycle
               planDataAllowance - Plan Data Allowance
               usedDataBalance - Used Data Balance
               excessUsageThreshold - Excess Usage Threshold
               TOTALALLOWANCEMB - Total Allowance MB
               PERCENTUSED - Percent Used

DataPack 100 Percent Used 

               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               service_identifier - Service Identifier
               service_id - Service Id
               messageID - Message ID
               ratePlanID - Rate Plan ID
               MSISDN - MSISDN
               thresholdID - Threshold ID
               dataBalance - Data Balance
               billCycle - Bill Cycle
               planDataAllowance - Plan Data Allowance
               usedDataBalance - Used Data Balance
               excessUsageThreshold - Excess Usage Threshold
               PERCENTUSED - Percent Used
               TOTALALLOWANCEMB - Total Allowance MB

Spend Limit Warning for Plan Allowance Includes Current Exceeded Figure And Underlying SpendLimit 

               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               service_identifier - Service Identifier
               service_id - Service Id
               messageID - Message ID
               ratePlanID - Rate Plan ID
               MSISDN - MSISDN
               thresholdID - Threshold ID
               dataBalance - Data Balance
               billCycle - Bill Cycle
               planDataAllowance - Plan Data Allowance
               usedDataBalance - Used Data Balance
               excessUsageThreshold - Excess Usage Threshold
               PLANEXCEEDAMOUNT - Plan Exceed Amount
               SPENDLIMIT - Spend Limit

Service Plan Dollar Value Excess Usage Service Suspended 

               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               service_identifier - Service Identifier
               service_id - Service Id

Service Plan Data Shaping Restriction 

               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               service_identifier - Service Identifier
               service_id - Service Id

Included Value Dollar Excess Usage Warning 

               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               service_identifier - Service Identifier
               service_id - Service Id
               messageID - Message ID
               ratePlanID - Rate Plan ID
               MSISDN - MSISDN
               thresholdID - Threshold ID
               valueBalance - Value Balance
               billCycle - Bill Cycle
               planValueAllowance - Plan Value Allowance
               usedValueBalance - Used Value Balance
               excessUsageThreshold - Excess Usage Threshold
               PLANEXCEEDPERCENT - Plan Exceed Percent
               TOTALALLOWANCEDOLLARS - Total Allowance Dollars

Included Value Data Excess Usage Warning 

               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               service_identifier - Service Identifier
               service_id - Service Id
               messageID - Message ID
               ratePlanID - Rate Plan ID
               MSISDN - MSISDN
               thresholdID - Threshold ID
               dataBalance - Data Balance
               billCycle - Bill Cycle
               planDataAllowance - Plan Data Allowance
               usedDataBalance - Used Data Balance
               excessUsageThreshold - Excess Usage Threshold
               PLANEXCEEDPERCENT - Plan Exceed Percent
               TOTALALLOWANCEMB - Total Allowance MB

Plan Data Included Value Based 50 Percent Alert MB Remains 

               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               service_identifier - Service Identifier
               service_id - Service Id
               messageID - Message ID
               ratePlanID - Rate Plan ID
               MSISDN - MSISDN
               thresholdID - Threshold ID
               dataBalance - Data Balance
               billCycle - Bill Cycle
               planDataAllowance - Plan Data Allowance
               usedDataBalance - Used Data Balance
               excessUsageThreshold - Excess Usage Threshold
               PERCENTUSED - Percent Used
               TOTALALLOWANCEMB - Total Allowance MB

Plan Data Included Value Based 85 Percent Alert MB Remains 

               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               service_identifier - Service Identifier
               service_id - Service Id
               messageID - Message ID
               ratePlanID - Rate Plan ID
               MSISDN - MSISDN
               thresholdID - Threshold ID
               dataBalance - Data Balance
               billCycle - Bill Cycle
               planDataAllowance - Plan Data Allowance
               usedDataBalance - Used Data Balance
               excessUsageThreshold - Excess Usage Threshold
               PERCENTUSED - Percent Used
               TOTALALLOWANCEMB - Total Allowance MB

Plan Data Included Value Based 100 Percent Used 

               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               service_identifier - Service Identifier
               service_id - Service Id
               messageID - Message ID
               ratePlanID - Rate Plan ID
               MSISDN - MSISDN
               thresholdID - Threshold ID
               dataBalance - Data Balance
               billCycle - Bill Cycle
               planDataAllowance - Plan Data Allowance
               usedDataBalance - Used Data Balance
               excessUsageThreshold - Excess Usage Threshold
               PERCENTUSED - Percent Used
               TOTALALLOWANCEMB - Total Allowance MB

Spend Limit Warning for Plan Allowance 

               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               service_identifier - Service Identifier
               service_id - Service Id
               messageID - Message ID
               ratePlanID - Rate Plan ID
               MSISDN - MSISDN
               thresholdID - Threshold ID
               dataBalance - Data Balance
               billCycle - Bill Cycle
               planDataAllowance - Plan Data Allowance
               usedDataBalance - Used Data Balance
               excessUsageThreshold - Excess Usage Threshold
               SPENDLIMIT - Spend Limit

Data Usage Exceeded 10 Percent - Shaped 

               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               service_identifier - Service Identifier
               service_id - Service Id
               messageID - Message ID
               ratePlanID - Rate Plan ID
               MSISDN - MSISDN
               thresholdID - Threshold ID
               dataBalance - Data Balance
               billCycle - Bill Cycle
               planDataAllowance - Plan Data Allowance
               usedDataBalance - Used Data Balance
               excessUsageThreshold - Excess Usage Threshold
               PLANEXCEEDPERCENT - Plan Exceed Percent

IncludedValue Minutes Notify Use 

               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               service_identifier - Service Identifier
               service_id - Service Id
               messageID - Message ID
               ratePlanID - Rate Plan ID
               MSISDN - MSISDN
               thresholdID - Threshold ID
               IDDBalance - IDD Balance
               billCycle - Bill Cycle
               planIDDAllowance - Plan IDD Allowance
               usedIDDBalance - Used IDD Balance
               excessUsageThreshold - Excess Usage Threshold
               TOTALALLOWANCEMIN - Total Allowance Minutes

Included Value International Minutes Notification 

               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               service_identifier - Service Identifier
               service_id - Service Id
               messageID - Message ID
               ratePlanID - Rate Plan ID
               MSISDN - MSISDN
               thresholdID - Threshold ID
               IDDBalance - IDD Balance
               billCycle - Bill Cycle
               planIDDAllowance - Plan IDD Allowance
               usedIDDBalance - Used IDD Balance
               excessUsageThreshold - Excess Usage Threshold
               TOTALALLOWANCEMIN - Total Allowance Minutes

Low Inventory Event 

               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               product_category_name - Product Category Name
               product_id - Product Id
               product_name - Product Name
               total_instances - Total Remaining Product Instances

Bulk Upload Complete 

               import_type - Import Type Name
               file_name - File Name
               summary - Summary
               processing_detail - Detail

User Portal Enabled 

               user_id - User Id
               account_id - Account Id
               username - Username
               password - Password

User Password Change 

               user_id - User Id
               name - Name
               username - Username
               old_password_hash - Old Password Hashed
               new_password - New Password

BoltOn AddOn Prov Failed 

               account_id - Account Id
               boltOnAddOnAccountName - Account Name
               boltOnAddOnExternalName - Bolton AddOn External Name
               boltOnPlanName - Bolton Plan Name
               boltOnServicePlanName - Bolton Service Plan Name
               boltOnFailedNote - Bolton Failed Note

BoltOn Provisioning Failed 

               account_id - Account Id
               boltOnAccountName - Account Name
               boltOnExternalName - Bolton External Name
               boltOnServicePlanName - Bolton Service Plan Name
               boltOnFailedNote - Bolton Failed Note

Credit Trigger Limit Warning Notify 

               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               auto_top_up_trigger_limit - Auto Top-up Trigger Limit
               account_unallocated_amt - Account Unallocated Amount
               pending_payment - Pending Payment Amount
               account_balance - Account Balance
               sum_usage_value - Total Usage Value
               sum_cardline_value - Total Cardline Value
               unbilled_charges - Unbilled Charges
               gap_of_unbilled - Gap of Unbilled Total Value
               unbilled_percentage_to_check - Unbilled Percentage Value

Credit Trigger Limit Initiate Payment 

               {$account->id} - Account ID
               {$account->getShortName()} - Account Name
               auto_top_up_trigger_limit - Auto Top-up Trigger Limit
               top_up_amount_attr_value - Auto Top-up Amount Attribute Value
               top_up_amount_attr_value_type - Auto Top-up Amount Attribute Value Type
               account_unallocated_amt - Account Unallocated Amount
               sum_pending_payment - Pending Payment Amount
               payment_in_last_24_hours - Payment in last 24 hours
               account_balance - Account Balance
               gap_of_unbilled - Gap of Unbilled Total Value
               sum_usage_value - Total Usage Value
               sum_cardline_value - Total Cardline Value
               unbilled_charges - Unbilled Charges
               pay_method_enabled - Pay method Enabled

International Roaming Activation 

               account_id - Account ID
               account_name - Account Name
               service_primary_identifier - Service Identifier
               feature_name - Feature Name
               instance_identifier - Instance Identifier

International Roaming Deactivation 

               var template_variables_971 = [];
               account_id - Account ID
               account_name - Account Name
               service_primary_identifier - Service Identifier
               feature_name - Feature Name
               instance_identifier - Instance Identifier

Automated Payment Setup 

               var template_variables_972 = [];
               account_id - Account ID
               account_name - Account Name
               payment_type - Payment Method
               enabled_via - Enabled Via
               activation_date - Activation Date
               terms_and_conditions - Terms And Conditions
               outstanding_amount - Outstanding Amount

BoltOn AddOn Activation 

               account_id - Account ID
               account_name - Account Name
               data_packs - Data Packs
               billing_cycle_expiry - Billing Cycle End
               service_id - Service ID
               service_identifier - Service Identifier
               add_on_external_name - Add On External Name
               start_date - Start Date

Service BoltOn AddOn Cap Usage 

               period_ratio - Period Ratio
               service_cap_base_amount - Cap Base Amount
               service_cap_base_amount_mb - Cap Base Amount in MB
               service_cap_amount - Cap Amount
               period_start - Usage Period Start
               period_end - Usage Period Finish
               max_type_name - Max type Name
               external_name - External Name
               current_usage - Current Usage
               current_usage_mb - Current Usage in MB
               percentage_used - Percentage Used
               current_usage_left - Current Usage Left
               current_usage_left_mb - Current Usage Left in MB
               sbs_id - Service Bolt On Subscription Id
               sbas_id - Addon Subscription ID
               ss_id - Service Subscription Id
               percentage_trigger_point - Percentage Trigger Point
               contact_salutation - Contact Salutation
               firstname - Firstname
               lastname - Lastname
               service_identifier - Service Identifier
               days_remaining - Days Remaining
               account_id - Account ID

Automated Payment Deactivation 

               account_id - Account ID
               account_name - Account Name
               payment_type - Payment Method
               deactivation_date - Deactivation Date

MURTL Bolt On Threshold 

               period_ratio - Period Ratio
               service_cap_base_amount - Cap Base Amount
               service_cap_base_amount_mb - Cap Base Amount in MB
               service_cap_amount - Cap Amount
               period_start - Usage Period Start
               period_end - Usage Period Finish
               max_type_name - Max type Name
               current_usage - Current Usage
               current_usage_mb - Current Usage in MB
               percentage_used - Percentage Used
               current_usage_left - Current Usage Left
               current_usage_left_mb - Current Usage Left in MB
               sbs_id - Service Bolt On Subscription Id
               ss_id - Service Subscription Id
               percentage_trigger_point - Percentage Trigger Point
               contact_salutation - Contact Salutation
               firstname - Firstname
               lastname - Lastname
               service_identifier - Service Identifier
               days_remaining - Days Remaining
               account_id - Account ID

MURTL Bolt On Add On Threshold 

               period_ratio - Period Ratio
               service_cap_base_amount - Cap Base Amount
               service_cap_base_amount_mb - Cap Base Amount in MB
               service_cap_amount - Cap Amount
               period_start - Usage Period Start
               period_end - Usage Period Finish
               max_type_name - Max type Name
               external_name - External Name
               current_usage - Current Usage
               current_usage_mb - Current Usage in MB
               percentage_used - Percentage Used
               current_usage_left - Current Usage Left
               current_usage_left_mb - Current Usage Left in MB
               sbs_id - Service Bolt On Subscription Id
               sbas_id - Addon Subscription ID
               ss_id - Service Subscription Id
               percentage_trigger_point - Percentage Trigger Point
               contact_salutation - Contact Salutation
               firstname - Firstname
               lastname - Lastname
               service_identifier - Service Identifier
               days_remaining - Days Remaining
               account_id - Account ID

Payment Plan Created 

               plan_id - Plan ID
               {$account->id} - Account ID
               parent_account_id - Parent Account ID
               amount - Total Payment Plan Amount
               start_date - Start Date
               o_a_b - Outstanding Account Balance
               method - Payment method
               installments - Number of Installments
               transactions - Transactions List
               billing_fname - First Name
               billing_lname - Last Name
               billing_sname - Salutation
               billing_name - Full Name

Payment Plan Cancelled 

               plan_id - Plan ID
               {$account->id} - Account ID
               parent_account_id - Parent Account ID
               amount - Total Payment Plan Amount
               start_date - Start Date
               o_a_b - Outstanding Account Balance
               method - Payment method
               installments - Number of Installments
               transactions - Transactions List
               billing_fname - First Name
               billing_lname - Last Name
               billing_sname - Salutation
               billing_name - Full Name

Payment Plan Completed 

               plan_id - Plan ID
               {$account->id} - Account ID
               parent_account_id - Parent Account ID
               amount - Total Payment Plan Amount
               start_date - Start Date
               o_a_b - Outstanding Account Balance
               method - Payment method
               
               installments - Number of Installments
               transactions - Transactions List
               billing_fname - First Name
               billing_lname - Last Name
               billing_sname - Salutation
               billing_name - Full Name

Payment Plan Transaction Failed 

               plan_id - Plan ID
               {$account->id} - Account ID
               parent_account_id - Parent Account ID
               amount - Total Payment Plan Amount
               start_date - Start Date
               o_a_b - Outstanding Account Balance
               method - Payment method
               scheduled - Scheduled Payment Date
               d_f_pmt - Pmt Failed Date
               trans_amount - Payment amount
               installments - Number of Installments
               transactions - Transactions List
               billing_fname - First Name
               billing_lname - Last Name
               billing_sname - Salutation
               billing_name - Full Name

Shape BoltOn 

               {$account->id} - Account ID
               account_name - Contact Name
               bolt_on_name - Plan Bolt On Name
               bolt_on_period_start - Plan Bolt On Period Start
               bolt_on_period_end - Plan Bolt On Period End
               service_identifier - Service Identifier

Unshape BoltOn 

               {$account->id} - Account ID
               account_name - Contact Name
               bolt_on_name - Plan Bolt On Name
               bolt_on_period_start - Plan Bolt On Period Start
               bolt_on_period_end - Plan Bolt On Period End
               service_identifier - Service Identifier

Service Activated 

               {$account->id} - Account ID
               contact_first_name - Contact First Name
               contact_last_name - Contact Last Name
               service_core_identifier - Service Identifier
               service_plan_external_name - Service Plan External Name
               contract_start_date - Contract Start Date
               contract_end_date - Contract End Date
               billing_cycle_date - Billing Cycle Day

Payment Extension Created 

               account_id - Account ID
               account_name - Account Name
               invoice_number - Invoice Number
               original_due_date - Original Due Date
               new_due_date - New Due Date

Service Type Migrate Completed 

               account_id - Account ID
               old_package_name - Old Package Name
               new_package_name - New Package Name
               migrate_date - Migration Date
               service_identifier - Service Identifier
               {$account->getShortName()} - Account Name

Notify Forced Provisioned BoltOn AddOn Failure 

               data_packs - Data Packs
               billing_cycle_expiry - Billing Cycle End
               account_id - Account ID
               service_id - Service ID
               service_identifier - Service Identifier
               original_request_date - Original Request Date
               reason_for_failure - Reason For Failure

Notify Forced Provisioned BoltOn AddOn Success 

               data_packs - Data Packs
               billing_cycle_expiry - Billing Cycle End
               service_identifier - Service Identifier

Notify Forced Provisioned BoltOn AddOn Delay 

               data_packs - Data Packs
               billing_cycle_expiry - Billing Cycle End
               account_id - Account ID
               service_id - Service ID
               service_identifier - Service Identifier
               original_request_date - Original Request Date

Terms and condition email 

               {$account->id} - Account ID
               account_name - Account Name
               package_plan_name - Package Plan Name
               terms_and_conditions - Terms & Conditions

Notify Service Referee New BoltOnAddOn 

               referee_account_id - Referee Account ID
               referee_account_name - Referee Account Name
               referee_first_name - Referee First Name
               referee_last_name - Referee Last Name
               referee_service_identifier - Referee Service Identifier
               referee_service_id - Referee Service ID
               referee_package_plan_id - Referee Package Plan ID
               referee_package_plan_name - Referee Package Plan Name
               referee_package_contract_length - Referee Package Contract Length
               referee_service_activation_date - Referee Service Activation Date
               referee_bonus_expiry_date - Referee Bonus Expiry Date
               referee_bolton_addon_name - Referee Bolt-On Add-On Name
               referrer_account_id - Referrer Account ID
               referrer_account_name - Referrer Account Name
               referrer_first_name - Referrer First Name
               referrer_last_name - Referrer Last Name
               referrer_service_identifier - Referrer Service Identifier
               referrer_service_id - Referrer Service ID
               referrer_package_plan_id - Referrer Package Plan ID
               referrer_package_plan_name - Referrer Package Plan Name
               referrer_package_contract_length - Referrer Package Contract Length
               referrer_service_activation_date - Referrer Service Activation Date
               referrer_bonus_expiry_date - Referrer Bonus Expiry Date
               referrer_bolton_addon_name - Referrer Bolt-On Add-On Name

Notify Service Referrer New BoltOnAddOn 

               //referee
               referee_account_id - Referee Account ID
               referee_account_name - Referee Account Name
               referee_first_name - Referee First Name
               referee_last_name - Referee Last Name
               referee_service_identifier - Referee Service Identifier
               referee_service_id - Referee Service ID
               referee_package_plan_id - Referee Package Plan ID
               referee_package_plan_name - Referee Package Plan Name
               referee_package_contract_length - Referee Package Contract Length
               referee_service_activation_date - Referee Service Activation Date
               referee_bonus_expiry_date - Referee Bonus Expiry Date
               referee_bolton_addon_name - Referee Bolt-On Add-On Name
               //referral
               referrer_account_id - Referrer Account ID
               referrer_account_name - Referrer Account Name
               referrer_first_name - Referrer First Name
               referrer_last_name - Referrer Last Name
               referrer_service_identifier - Referrer Service Identifier
               referrer_service_id - Referrer Service ID
               referrer_package_plan_id - Referrer Package Plan ID
               referrer_package_plan_name - Referrer Package Plan Name
               referrer_package_contract_length - Referrer Package Contract Length
               referrer_service_activation_date - Referrer Service Activation Date
               referrer_bonus_expiry_date - Referrer Bonus Expiry Date
               referrer_bolton_addon_name - Referrer Bolt-On Add-On Name

See also

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