Account Management/Customer Screen/Service Subscriptions/Related Purchase

Overview

This page lists product purchases that have been created and related to the current Service Subscription. This includes:

• SIMs allocated to a mobile service subscription (requires SIMs to be stored in the Product Inventory).
• Any product purchased during the ordering process (requires products configured against the Product Order Map)
• Any product purchase made where the purchase was linked to a service.

To access this screen users have one of two pathways:

Nav: Customer > List

1. Click on the ID of a customer to open the customer record.
2. Click the Service Subscription tab to open the customer's service subscription.
3. Click on the Related Purchase tab.

Alternatively, users can:

Nav: Services > List All

1. Click on the Service ID or Service Subscription ID link to open the customer's service subscription.
2. Click on the Related Purchase tab.

See Also

• The Service Subscription tab
• Products