Products/Pricing/Price Points/Credit product

Credit Products

Prices have a flag Make this a credit product

The purpose of this flag is to enable the product to be used to credit the cost of the product back to the customer when a product purchase is made. This may be useful:

• when a product is returned
• when a transaction that results in a credit needs its own general ledger code, or is a corresponding 'returns' general ledger code to the product that was originally sold.
• The 'purchase' of the product results in a credited amount Eg: SLA Credit, one-off loyalty discount

This is different to placing a credit on the customer's account via Finance > Credits which limits the credit to a single general ledger code.