Services/Orders

Orders

Introduction

Emersion have always provided an Orders list that allows you to review both Incomplete as well as Complete Orders.

Customer feedback has pointed out that this page is incredibly slow as the system will initially retrieve ALL of your Orders, both Complete & Incomplete. We have enhanced this page to initially return NO results at all. We have also provided some filters to allow you to narrow down your search for Orders.

Search/Filter Fields

Fairly typical fields have been presented on this page for your convenience. Simply enter part of a Customer account Name, part of a Package Name (Note: This field is using the Internal Name of the package) or an Order ID - along with selecting one of the 2 compeltion status filters and click Search to narrow the results down to a quick and managable size. The result listing can also be sorted by Order ID, Package Name, or Customer Name.

To continue with an Incomplete Order, click the Order ID and system will take you back to the Order page where you left off.

NOTE: Initially, when you enter the Orders page, no results will display. In most circumstances customer will be here because they want to continue an Incomplete order. Simply select Incomplete from the drop down filter and click Search to speed up your search results.