End User Portal/Cost Centre

Overview

End Users can apply cost centres to their own services via the End User Portal if the service provider wants to enable it. This feature has a number of prerequisites:

• The service provider has an active End User Portal.
• The service provider has a subscription to the Cost Centre module that includes enabling this feature on their End User Portal(s).
• The End User has been granted a login to the End User portal.
• The service provider has set up cost centre types for the customer, or has cost centre types that are set up for global use.

End users cannot apply cost centres to:

• Package subscriptions
• Cardlines

This can only be done by users of Cumulus.

For assistance on performing the prerequisites tasks, please refer to the Cost Centre help section.

End users can apply a cost centre to a service by logging into the end user portal then clicking the Services tab.

The end user will then be presented with a list of their services. To apply a cost centre to a service:

1. Click the Details link located in the right-most column of the service they want to edit.
2. Click the Cost Centre sub tab.
3. Click Edit to put the page into EDIT mode.
4. Select the values for each type of cost centre.
5. Press Save to save the changes.

See Also

• End User Portal
• Cost Centres