Account Management/Customer Screen/Package Subscriptions
Contents
- 1 Overview
- 1.1 Package Subscription Main Screen
- 1.1.1 Allocated Service Subscriptions
- 1.1.2 Package Chain Configuration
- 1.1.3 Contract Configuration
- 1.1.4 Order Form
- 1.1.5 Cancel/Migrate Package
- 1.1.6 Cost Centres
- 1.1.7 Package Subscription History
- 1.1.8 Package Subscription Group
- 1.1.9 Package Subscription Note
- 1.1.10 Package Subscription History
- 1.1.11 Customer Contract
- 1.1.12 Fixed Period Discount
- 1.1 Package Subscription Main Screen
Overview
The Customer > Package Subscriptions tab provides users with the ability to view the pending, current and past package subscriptions for a customer.
The page loads with a lists package subscriptions.
Clicking on any package subscription ID will open the package subscription where you can access several related sub tabs. The sub tabs that are visible will vary in accordance with your Emersion Customer Licence Agreement. Not all modules are available to all users.
Package Subscription Main Screen
Clicking on a package subscription ID will open the main screen of the package subscription and provide an overview at the top of the page with sub tabs below.
Allocated Service Subscriptions
Package Chain Configuration
Contract Configuration
Order Form
Cancel/Migrate Package
Cost Centres
Package Subscription History
Package Subscription Group
Package Subscription Note
Package Subscription History
Customer Contract
Fixed Period Discount
This sub tab displays the start and end dates for any fixed length per period discount that is against the contract.
Users can edit these dates provided they have the relevant power(s).
Click the Edit button to put the page into edit mode. Please be aware that modification made to the discount start and end dates will not cause retrospective creation of discounts. Only discount configuration in place at the time advance or arrears fees are created are taken into account.
