Account Management/Customer Screen/Details

Overview

The Customer > Details tab provides a way for users to view and edit the main billing and account information for an end user.

There are 6 sub tabs that may display based on your company's subscription to Emersion.

• Profile (Account Profile)
• Delivery address
• Trading terms
• Early discount
• Late fee
• Late fee Invoice Ages

Editing Customer Details

To edit any of the account details in the main Customer > Details tab, click the Edit Account Summary button. When you are finished, press the Save Account Summary button.

You can find the field definitions for this page in the article on how to create a customer.

Profile

The profile sub tab displays the customer's account profile. To edit it:

1. Click the Edit Account Profile button.
2. Choose a different account profile.
3. Press Save.

Delivery Address

The Delivery Address sub tab is opened in EDIT mode where users can nominate a delivery address.

If the delivery address is the same as the address of the primary contact, tick the Same as Primary Contact box.

Otherwise, complete the address fields and when you are done, press Submit.

Trading Terms

The Trading Terms sub tab displays information pertaining to some of the billing settings for the customer.

To edit the trading terms, click the Edit Trading Terms button. When you are finished, press the Save Trading Terms button.

You can find the field definitions for the following fields in the article on how to create a customer.

• Invoice Due Days (named 'Trading Due Days' in the above article)
• Credit Limit ($)
• Unbilled Credit Alerts ($)
• Period Length Months (1-36)
• Align Pkgs To Acct

Other fields are:

Current Invoice Period

This is a read only field and displays the customer's current invoice period.

Trading Review Last

A field where users can enter a date for the trading terms was last reviewed. This can be used in reporting.

Next Review

A field where users can enter a date for the trading terms to be reviewed in the future. This can be used in reporting.

Early Discount

This sub tab shows the customer's settings for the Early Payment Discount feature.

To override the default settings, or change the settings for the customer, click the Edit button to put the page into EDIT mode.

Status

There are three status to choose from:

• Inherit means the early payment discount settings for the customer are being adopted from provider's default settings.
• Disable will not apply any early payment discount, regardless of the default settings.
• Enable will turn on the early payment discount feature. The user will then need to provide the additional information.

Configuration of these settings is covered in the article on early payment discount and late payment fees.

Late Fee

This sub tab shows the customer's settings for the Late Payment Fee (On Complete Payment of Invoice) feature.

To override the default settings, or change the settings for the customer, click the Edit button to put the page into EDIT mode.

Status

There are three status to choose from:

• Inherit means the late payment fee settings for the customer are being adopted from provider's default settings.
• Disable will not apply any late payment fee, regardless of the default settings.
• Enable will turn on the late payment fee feature. The user will then need to provide the additional information.

Configuration of these settings is covered in the article on early payment discount and late payment fees.

Late Fee - Invoice Ages

This sub tab shows the customer's settings for the Late Payment Fee (On Overdue Invoice).

To override the default settings, or change the settings for the customer, click the Edit button to put the page into EDIT mode.

Status

There are three status to choose from:

• Inherit means the late payment fee settings for the customer are being adopted from provider's default settings.
• Disable will not apply any late payment fee, regardless of the default settings.
• Enable will turn on the late payment fee feature. The user will then need to provide the additional information.

Configuration of these settings is covered in the article on Late Payment Fee (On Overdue Invoice).