Consulting Services/Package Plans/Telephony Flat Rate Plan

How to create an unlimited plan for a telephony service

Suited for: Telephony-based service types. E.g. Softswitch as a Service (SSaaS), mobile, etc.

This article describes how to build a telephony plan charges:

• a set up fee (optional)
• a monthly recurring access fee
• all usage is included in the recurring monthly charge.

How a plan is structured in Emersion will often depend on how service providers want the services to present on the invoice.

Prerequisites

This article is designed for Cumulus users who:

• have undertaken all basic training
• are familiar with how to set up packages & plans in Cumulus
• have the correct permissions allowing them access to the areas mentioned in this article.

Assumptions

The following assumptions are made:

1. The service provider already has a BUY structure in place with rates and other pricing from the supplier already configured. This article will focus on only building the SELL plan structure.
2. This article assumes the service provider is logged into a Retail Service Provider account and their customer us an End User customer. However this article does apply to wholesale service providers. If you are a wholesale service provider, the term “End User” can be substituted as your downstream service provider (Customer).

User Story

A service provider wants to create a plan that does not charge for any usage for a standard telephony service. The end user can use the service as much as they like. The only ongoing charges the end user will incur, is a monthly access fee.

Plan Construction Overview

At a high level, the following steps will need to be completed.

1. Create the rate card.
2. Set the rates so that usage will not be charged for.
3. Create the product rate card.
4. Set prices for monthly recurring charges (if billing from the data feed)
5. Set prices for miscellaneous product charges.
6. Create the service plan.
   1. Enter rates for monthly charges (if not billing from the data feed).
7. Associate the rate card and product rate card to the service plan.
8. Create the package plan.
9. Associate the buy and sell package plans and service plans.
10. Review and approve plans for sale.