Provisioning/AutomaticSuspensionAndRestriction
From Emersion
Revision as of 11:39, 12 September 2014 by Scarpenter (talk) (Created page with " Intro ==Configuring Automatic Suspension== ====Business Hours definition==== '''Monday – Thursday''' * Suspensions/restrictions will occur between 9am and 6pm AEDST...")
Intro
Configuring Automatic Suspension
Business Hours definition
Monday – Thursday
- Suspensions/restrictions will occur between 9am and 6pm AEDST
- Notifications will only be sent between 9am and 6pm AEDST.
- Approximately 24 hours after Emersion sends the email notification, the customer’s service(s) will be restricted.
Friday
- Suspensions/restrictions will occur between 9am and 3pm AEDST.
- Notifications will be sent between 9am and 6pm AEDST. After 3pm AEDST all service restriction(s) will remain pending and applied the following Monday at 9am AEDST.
- Approximately 24 hours after Emersion sends the email notification, the customer’s service(s) will be restricted.
Saturday
- No notifications will be sent
- Only suspensions that were scheduled prior to 3pm the previous Friday will be processed. This will happen at approximately 9am AEDST.
Sunday
- No notifications will be sent
- No automatic suspension or restrictions will be processed.
