ReleaseNotes

Emersion Software Systems Release Notes

3.20 - 16 Feb 2011

New Features / Enhancements

• Added a Wizard for customer creation – Emersion have streamlined the way in which customers are able to create end users and order services in a one stop shop.
• Contract Management – Customers are now able to add, remove and manage contracts on all end users* (*provided that contracts have been created)
  • Added contract end dates where applicable on the package list page.
• Ledger Mapping and Reports – Customers are now able to map their own ledger codes to existing Emersion ledger codes, and extract ledger cardline and ledger transaction reports from the system in a format that can be imported by most common accounting packages.
  • Added the ability to store an export reference identifier to an account.
  • Added ledger cardline id to the pending ledger cardline page.
• Added support for Datafast RBT services – Please contact sales if you wish to discuss using Emersion to bill your Datafast RBT customers.
• Added validation to mailbox creation so duplicates cannot be created.
• Added more information to the create service process so you can see what has mandatory services and what doesn't.
• Added a report to show which users are locked from customers portal access.
• Added the ability to turn off service features via the User Interface.
• Extended the Aged Receivables report to report to include both organisations and individuals.
• Enhanced management for user portal management in Cumulus so you can reset login attempts.
• Enhanced Service / Package creation for products which have multiple mandatory and/or optional services.
• Enhancement to invoices – When an invoice is first created it will go through a DRAFT stage, before they are created as permanent and submitted against ledger.
• Added Bolt-On information to the retail invoice output.
• Added Journal ID to the Transaction reports within the finance section.
• Added both ex-tax and tax fields to the Ledger Transactions.
• Reinstated BPAY reference number generation.
• Modified search behaviour to allow special characters like '+'.

Bug Fixes

• Resolved issue with certain package chain discounts providing incorrect discount amounts.
• Resolved issue when attempting to allocate some payments where no outstanding invoice exists.
• Enhancement to the RBT Service report so columns on UI match that in the CSV output.
• Enhanced invoice creation as some invoices were displaying incorrect previous balance.
• Improved Service Subscription list so customers can see subscriptions of all statuses (including initialised).
• Modified package plan access fee configuration so customers can now 'unset' a previously set fee.
• Adjusted IP configuration so that IP addresses are now configured for customers that use Emersion hosted RADIUS.
• Improved the service subscription page so that 'View Service' is loaded by default instead of requiring users to select it. (and ‘Activate’ if the service is pre-active).
• In some cases Bolt-Ons were not cancelling correctly, this has been corrected so that Bolt-Ons will now cancel properly when a parent service is cancelled.
• Adjustments have been made to Mailboxes due to instances where some where the incorrect set of domains during SQ process were being used.
• Adjusted cancellation logic to ensure that all service identifiers are cancelled along with a cancelled service.

3.19 - 01 Dec 2010

• Emersion Payment System now integrates into ANZ, Ematters and EziDebit payment gateways for Credit Card and Direct Debits payments. Please contact our sales team for further information on this.

Recent changes include:

• An update to all of our list pages (such as Customer List, Service List, Invoice List), such that the system will now save list filters and field ordering - so jumping between lists now no longer resets each list to its default search.

1. This includes an ability to 'clear' all filters (by clicking Clear and then 'Submit') to return the list to its default setting. Further, this also includes the ability to clear the text in a given field by clicking on its label.

Please note: You may need to clear your browser's cache and cookies in order for these new changes to be effective. Further, these preferences will be session based - so if you log out and log back in, the lists will appear with no filtering selected.

• Updates to the search fields on all List pages such that the available filters at the top of each of the pages is now consistent with Customer List and Services -> List All (ie 'Account Number' and 'Customer Name' will appear in that order at the top of every page).

• The ability to add Instalment based purchases with our newly revamped purchase order system. Further, clicking on the 'Purchase' tab on a customer will show you any recent purchase. Please note that 'Create Purchase' on Customer list will still take you to the original 'Outright Purchase' page.

• Added the ability for Bolt-ons to have flagfalls

• Added contract breakout methods 'Remaining Initial' and 'Remaining Current'

1. Remaining Initial means that the contract break fee will be based on the original Package on which this contract was originally applied
2. Remaining Current means that the contract break fee will be based on the the current Package

• In 'Packages and Plans -> Management > Package Plans -> [choose package plan]' as well as 'Packages and Plans -> Management > Service Plans -> [choose Service plan]', it is now possible to add and remove the 'Saleable To' date even after the plan has been sold

• In 'Packages and Plans -> Management > Package Plans -> [choose package plan]', added the ability to 'Override' the Access Fee. Leaving the 'Override' setting off means that Access Fees will be charged based on the attached Service Plans. It is still possible to set this Fee as '0'. 0 means that the Service Plan Access fees are not charged and $0 is charged for Package Plan Access. This effectively makes the plan $0 per period length.

• Added ability to link Rate Cards and Product Rate Cards to Service Plans as of any day in the past providing that the Service Plan is not approved and has not been sold.

• Added the ability to provide discounts to individual Package Subscriptions through what is known as a Package Chain. This discount will apply to this customer even if this package subscription is migrated.

• Added support for Rolling Usage when managing the service plan of a DATA service type (eg ADSL). Also added the ability to configure the 'Tariff Handling Method' for Volume Based Usage.

• Removed strong password validation on ADSL service types

• Fixes to various reports

3.18 - 09 Nov 2010

• Added support for a new billing profile "Passthrough + Flagfall" for Telephony usage on a Telephony Rate Card in the database

• Added the Ability to 'Abort' pre-active subscriptions.

• Added ability for customers to escalate an invoice to Emersion specifically, not just reject generically. Invoices that are not specifically escalated to Emersion will not be actioned by Emersion.

• Extended invoice sending by post to allow a custom email address.

• User portal now properly shows usage for all data based services.

• User portal now has supplierless service types.

• User portal now supports rolling usage viewing.

• Added support for payment surcharges.

• Can now add both buy and sell product rate cards.

• Fixed saving of billing contact information on the customer contact details edit page.

• Fixed saving of addresses on the contact information page.

• Added ability to remove unallocated cardlines from the 'Pending Ledger Cardlines' tab.

• Fixed sections of manage invoice that were not reconciling invoice and re-rendering.

• Repaired refund page so it will show more than just organisation based accounts.