End User Portal and Customer Sign Up Portal

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The Cumulus End User Portal empowers your end users to engage in self-help activates and make payment online. It provides a subset of the functionality of the Cumulus Service Provider User Interface:

Key features include:

  • Manage Account Details
  • Manage Services
  • Usage
  • Invoices
  • Transaction Ledger
  • Make Payment (If Emersion Payment System is used)

The End User Portal can have many extensions provided including Online Ordering and Service Management, or even integration to external systems and functionality is added regularly. The End User Portal is CSS based and can be framed or skinned (via CSS by your web team) to suite your corporate look and feel.

Before You Begin You will need to have supplied Emersion with the name (URL) you intend to use, and Emersion will need to have enabled the portal and configured our web server for you. You will know when this has occured when Emersion supplies you an IP address that you can point the URL to. Note that while you can customise the End User or Customer portals after you get the IP address, neither can be used until a signed SSL Certificate has been provided to Emersion.

You will need the following:

Permissions Once Emersion has configured your End User portal or Customer Sign in portal instance, you will have access to settings within Cumulus. If you don’t, you may need to modify the permissions of the user. See the article on Permissions to assist you.