Services/Orders/Services/Cancel
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Revision as of 10:35, 19 May 2014 by Rlusher (talk) (Created page with " == Unable to locate account invoice period == When cancelling or activating a package, you may receive the following error as pictured. File:Account_invoice_period.jpg...")
Unable to locate account invoice period
When cancelling or activating a package, you may receive the following error as pictured.
This occurs because account start date is after your cancellation or activation date. You should choose a cancellation/activation date that is encompassed by the account invoice period. We can backdate the account start date, and the associated account invoice periods, however this is a chargeable item.
