Emersion User Manuals
Below you'll find the user guides and help documentation for Emersion's billing & provisioning systems.
Please be aware that while we endeavour to have up-to-date manuals, this is not always possible given the size & complexity of Emersion's systems and the speed at which we develop and enhance our technology.
If there is a section of the system of which you would specifically like some documentation on, please contact our support team at emesupport@emersion.com.au or log a request at the Emersion Support portal.
Contents
Customer Management
File:Emersion Customers and Service Management User Manual v2.0.pdf
File:Contract User Manual v1.0.pdf
Finance and Accounts Manuals
File:Emersion Billing and Accounts Management User Manual v2.0.pdf
File:Emersion Ledger Management User Manual v1.0.pdf
File:Emersion Quarantine Manual Excerpt v0.1.pdf
Reports
File:Reports Manual v1.0.pdf
File:Existing Emersion Reports.pdf
Packages & Plans Manuals
File:Emersion Packages and Plans Management User Manual v4.0.pdf
Systems Administration Manuals
File:Emersion SP Systems Administration Manual V1.0.pdf
File:Emersion Events Manual V1.0.pdf
File:User Portal Management User Manual v1.0.pdf
Batch Mediation System (BMS) Manuals
File:Emersion SIR User Manual (CDR, DDR Format) v4.0.pdf
File:Emersion Inbound SIR Documentation v0.4.pdf
Emersion API
File:Emersion API Documentation v0.20.pdf
Optional Modules
This section contains manuals and guides created for additional modules of the Emersion system. If you are interested in adding the functionality to your Emersion services, please contact our sales team at sales@emersion.com.au or log a request at the Emersion Support portal.
File:Emersion Product Management User Manual v1.1.pdf
File:Emersion Radius Management User Manual v1.0.pdf
File:Systems Administration - Agent Management v1.0.pdf
Carrier Specific Manuals
This section contains manuals or guides created for specific carriers.
Optus
File:Emersion Optus RBT Service Management System Manual v1.2.pdf
File:Emersion Optus RBT Wholesaler Appendix v1.0.pdf
Telstra
File:Emersion Telstra eBill Manual V1.0.pdf
File:Emersion Telstra 3G Manual V0.1.pdf
File:Emersion Telstra Mobile Management User Manual v1.0.pdf
