View Payments

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Payments

The Payments function displays a list of all payments recorded in the system. You can also view detailed information about the payments from this function.

  1. Select Finance > Accounts Receivable > Payments from the Menu. The All Payments list page will appear showing all payments.


Search

You can locate a payment in the list by using the Search function. The following fields can be used to search for payments:

  • Account Number
  • Customer Name
  • Payment ID
  • Electronic Payment ID
  • Ref (Payment Reference number)
  • Payment Status - Failed, Initial, Pending, Processing, Uncleared
  • Payment Method - All Methods, Agent Collected, Australia Post Bill Pay, Bpay, Cash, Cheque, Credit Card, Direct Debit, EFT or Direct Deposit, EFTPOS, Money Order, and Pay By Phone.
  • Payment By - EPS (Electronic Payments) or Manual Payments


To Display a Payment

  1. Click the Payment ID link of the required payment. The payment page (depending on the payment method) will appear showing all the details of the payment.
  2. For a Pending or Processing payment, click the Refresh button to update the payment status information.
  3. Click the Back button to return to the All Payments list page.


See also