Unallocated Payments
From Emersion
Unallocated Payments
The Unallocated function displays a list of all payments received from a customer that were not allocated against an existing invoice i.e. via the Receive Payment or Take Payment functions. You can allocate an unallocated payment against an invoice using this function.
- Select Finance > Accounts Receivable > Unallocated from the Menu. The Unallocated List page will appear showing all customers that have unallocated payments recorded, with the Account Balance and the Unallocated Payment amount.
Search
You can locate a customer in the list by using the Search function. The following fields can be used to search customers:
- Account Number
- Customer Name
- Bpay Ref Number
To Allocate Unallocated Funds
- Locate the required account in the Unallocated Payments list.
- Click the View Unallocated link in the View Unallocated Payment column of the required account. The Unallocated Payment page will appear listing all unallocated payments received from the selected customer.
- Click the Allocate link in the Action column of the required payment to allocate. The Allocate Unallocated Payment page will display.
- Tick the Auto Allocate check box to prompt the system to automatically allocate the payment against the invoices. The system will allocate the amount against the oldest outstanding invoice.
- If the unallocated amount is greater than the oldest outstanding invoice, the system will allocate the amount against the next oldest outstanding invoice, and so on, until the total unallocated amount is fully allocated.
- Alternately, clear the Auto Allocate check box to manually assign the amount against the required invoice(s). Enter the amount(s) in the Allocated Amount field beside each invoice as required.
- Enter the Payment Reference, if applicable.
- Enter the Payment Date. A Calendar tool will appear to allow you to select the required date.
- Enter any notes or other details in the Payment Note field.
- Click the Submit button. The system will record the unallocated funds against the selected invoice(s).
