ReleaseNotes\3.25

3.25 – 14 September 2011

User Portal

The Emersion Payment System now allows instant payment processing for supported payment gateways (i.e. ANZ, Ematters and EziDebit). The portal now provides real-time payment confirmation to customers. Please contact our sales team for further information.
Customers may now make a payment of an amount greater than the total of selected invoices. The payment amount may be entered manually and / or invoices selected to record the payment against. The payment will then be allocated against the selected invoices. Any unallocated payment amount will be automatically allocated to the oldest outstanding invoice, or the account left in credit if there are no outstanding invoices.
The Emersion Payment System now supports customer payment via PayPal. Please contact our sales team for further information.

Administration Settings

Emersion customers can now configure the basic style of their user portal including page title, IP address, company logo, style sheet, login Template, base Template and terms of service can be set up and customised as required. This function is accessed via Admin -> Settings -> User Portal Setting.
Emersion customers can now also configure the basic style of the new customer sign-up page in their user portal, including admin settings, CSS details, javascript, header, footer and terms of service. This function is accessed via Admin -> Settings -> Signup Setting.

Events

A new Event Configuration function has been implemented to allow Emersion customers to create and manage events, such as automatic renewal of accounts, usage thresholds, invoice overdue, credit card expiry, payment failure etc. Each event type can be configured with an action to perform when the specific condition or trigger is detected. Further information about Events is available in the wiki.

Semi Manual Provisioning

A new provisioning method has been implemented to allow a service to be configured as requiring manual provisioning by a separate account, known as ‘semi-manual provisioning’. When set, provisioning and cancellation requests entered by a reseller will be sent to the upstream carrier for actioning using the existing ‘Manual Provisioning’ function in Emersion. Please contact our sales team for further information.

API

A new API is available to allow all account details to be retrieved. Please contact our sales team for further information.

The Invoice function now examines the customer’s account profile correctly, enabling different invoice templates to be used for different customers.
The Invoice can now be viewed from the ‘Manage Invoice’ function accessed from Finance -> Accounts Receivable -> Invoice List.
Resolved the issue reported with ‘Approval – Do not send’ in the ‘Manage Invoice’ function to ensure the correct status is set and invoices are not sent to customers.
All services associated with a package are now displayed under the package summary on the invoice regardless of whether there are any service fees associated with them.
Resolved the issue discovered when cancelling a service that had service features that were previously cancelled.
Minor enhancements have been made to the ‘Package Plan’ page including text updates and additional links to the on line help.
The ‘Service Subscription’ page now correctly displays the provisioning log.
The User Portal now correctly displays usage for Dialup services with MBs and time totals.
The Provisioning system now handles churn losses correctly. Services that are reported as churned away are now automatically cancelled in the billing system as required.
Implemented enhancements to some service features to allow configuration of the ‘Service Feature Identifier’ as being mandatory, optional or not allowed.