Package Subscription Migrations
Orders
Introduction
Emersion have always provided a Migrations list that allows you to review both Incomplete as well as Complete Orders.
Customer feedback has pointed out that this page is incredibly slow as the system will initially retrieve ALL of your Migrations, both Complete & Incomplete. We have enhanced this page to initially return NO results at all. We have also provided some filters to allow you to narrow down your search for Orders.
Search/Filter Fields
Fairly typical fields have been presented on this page for your convenience. Simply enter part of a Customer account Name, part of a Package Name (Note: This field is using the Internal Name of the package) or an Order Number - along with selecting one of the 2 completion status filters and click Search to narrow the results down to a quick and manageable size. The result listing can also be sorted by Order ID, Package Name, or Customer Name.
To continue with an Incomplete Migration, click the Order ID and system will take you back to the Order page where you left off.
- NOTE: Initially, when you enter the Migrations page, no results will display. In most circumstances customer will be here because they want to continue an incomplete migration. Simply select the correct status from the drop down filter and click Search to speed up your search results.
Troubleshooting Migrations
Troubleshooting migrations, unable to see winning Package
