ServicePlans/Telephony/IntraAccountCalling
From Emersion
Intra Account Calling enables you to create a custom rate for customers with telephony services on the same account.
To activate Intra Account Calling, please contact Emersion for further information.
In summary;
- For a particular usage record, the destination FNN must match;
- An active service under the same end user account
- An "IntraAccount Discounting Allowed" setting Enabled on both service plans
- A rate set on the appropriate "Intra Account Calls" tariff on the source subscription's rate card
Example:
| Service A | Service B |
| FNN: 0399991234 | FNN: 03888884567 |
| Service Plan A | Service Plan B |
| Intra Account Discounting is Enabled | Intra Account Discounting is Enabled |
| Rate Card A | Rate Card B |
| Has both a Local Calls rate set (eg. $1), and an Intra Account Calls rate set ($5) | Has both a Local Calls rate set (eg. $1), and an Intra Account Calls rate set ($5) |
- Service A calls Service B
- The system will see this as a local call, however it will also see that the destination matches an active service subscription under the same end user account
- In addition, the system sees that Service Plan B also has the Intra Account Discounting Allowed setting is Enabled and as such;
- The system will therefore stamp the final retail rating record with the tariff matching "Intra Account Calls" and rate according to it's rate profile ($5 in this example).
- If no rate exists, the system will loop up to the Base Rate (rarely set) and if not found enter rating quarantine with reason Invalid Rate
