Discounting

Overview

Emersion has many different ways to apply discounts to a customer, a service subscription, a package subscription, a service feature subscription and other objects in the system. When considering what type of discounting you want to apply to your customers and under what circumstances, it is very valuable to have a good understanding of:

• the various types of discounts available in Emersion
• the order in which they are applied (i.e which discounting methods take precedence over other methods)
• the interdependancies for each discount and the effect they may have on each other.
• how they affect subscription periods in both a pro rated or an in arrears plan when customers seel to cancel or migrate.

This article aims to explain those discounts, their rules, and which discounting methods take precedence over others.

What Discounts Are there?

The following discounting methods are available in Emersion. We also include relevant billing objects that are relevant to where the discounts are applied. It is important to understand that these are independantly applied, with the exception of the

These three items are a 'base' for what to apply discounting against:

• Package Access Fee
• Service Access Fee
• Service Feature Fee

• Package Discount (%)

Only one of the following package chain discounts can be applied to a package subscription for a given customer.

• Package Chain Discount ($)
• Package Chain Discount (%)

Another variant of the package chain discount can be applied to both a service subscriptions and service feature subscriptions belonging to the same customer

• Package Chain Discount ($)
• Package Chain Discount (%)

• Contract Discount - Fixed Length ($)
• Contract Discount - Fixed Length (%)

Contract Credits ($)

Package Chain Surcharge/Credit ($)

Access Fees

Before we explain