Emersion Videos

Introductory Videos

Category	Name	Description	Audience
General	Emersion System Overview	This video will take you through a high level look of Emersion as a platform, and a look through the customer details section within.	All users
Packages & Plans	Plan Definition Overview and Creation Walk Through	This video will introduce you to each of the basic elements required to create a saleable package within the Emersion eco-system. This covers Packages, Service Plans, Rate Cards, Product Rate Cards and Bolt Ons.	Product managers, staff responsible for plan configuration
Packages & Plans	Managing your Package Catalogue	How to manage a package catalogue so your downstream/retail service providers can use the plans you sell them.	Wholesale Service Providers
Ordering Services	Ordering a Service	How to use Emersion to add a new service.	All users
Ordering Services	Address based ordering	If you have access to Emersion's Address based ordering platform, you have the ability to have Emersion import geographical locations into the system for you, and assign what services are accessible against them.	Systems Administrators
Services	package Chains	ssssss	ssssss
User Management	Basic Permissions	How to create and manage basic permission sets, and apply them to users.	Systems Administrators
Customer management	Bulk suspend & unsuspend	How to suspend and unsuspend services in Emersion in bulk. This will place limitations and restrictions on a customer's service. This is only available for Telstra Mobile.	Systems Administrators
Inventory	Importing an inventory	How to import a product inventory.	Systems Administrators
Finance	Managing invoices and cardlines	How to manage invoices and cardlines - relevant for you billing your customers and, if applicable, your downstream service providers billing theirs.	Accounts staff, Finance users
Finance	Payment Import	How to import payments into Emersion.	Accounts staff, Finance users
Products	Mapping Products	How to map products to package plans so that subscription based services and products can be sold together in bundles or packages.	Systems Administrators