Emersion User Manuals
Contents
Introduction
Below you will find user guides and help documentation for Emersion's billing & provisioning systems.
Please be aware, while we endeavour to have up-to-date manuals, this is not always possible given the size & complexity of Emersion's systems and the speed at which we develop and enhance our technology.
If there is a section of the system of which you would specifically like some documentation on, please contact our support team at emesupport@emersion.com.au or log a request through the Emersion Support portal.
Customer Management
Emersion Customers and Service Management User Manual
Contract User Manual
Finance and Accounts Manuals
Emersion Billing and Accounts Management User Manual
Emersion Ledger Management User Manual
Emersion Quarantine Manual Excerpt
Reports
Reports Manual
Existing Emersion Reports
Packages & Plans Manuals
Emersion Packages and Plans Management User Manual
Systems Administration Manuals
Emersion SP Systems Administration Manual
Emersion Events Manual
User Portal Management User Manual
Batch Mediation System (BMS) Manuals
Emersion SIR User Manual (CDR, DDR Format)
Emersion Inbound SIR Documentation
Emersion API
Optional Modules
This section contains manuals and guides created for additional modules of the Emersion system. If you are interested in adding the functionality to your Emersion services, please contact our sales team at sales@emersion.com.au or log a request at the Emersion Support portal.
File:Emersion Product Management User Manual v1.1.pdf
File:Emersion Radius Management User Manual v1.0.pdf
File:Systems Administration - Agent Management v1.0.pdf
Carrier Specific Manuals
This section contains manuals or guides created for specific carriers.
Optus
File:Emersion Optus RBT Service Management System Manual v1.2.pdf
File:Emersion Optus RBT Wholesaler Appendix v1.0.pdf
Telstra
File:Emersion Telstra eBill Manual V1.0.pdf
File:Emersion Telstra 3G Manual V0.1.pdf
File:Emersion Telstra Mobile Management User Manual v1.0.pdf
