PackagePlans/Advanced/Product Order Map

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This feature provides the ability for service providers to offer products inside an order for a service. Using this feature can give you suggestive selling options like the examples below.

A new modem, or choice of modems can be offered along with new ADSL orders. Offer a selection of phone cases and other accessories to go with a new mobile service order. You decide to give a $10 gift card to customers who order a service in the month of July. Offer a discounted 12 month maintenance contract to any customer who purchases from you business grade internet.

The options for grouping products and services together is as endless as your imagination. To configure the system to offer products within an order you will need to:

  • Store these items you are offering in the Products module.
  • Map the package plan and the product via the Package Plan > Product Order Map tab
  • Ensure all plans and products are saleable

Once your products and packages are mapped, then the ordering process will include them no matter where the order originates from (Cumulus or the Sign up Portal). Please note this is an inclusive list that says what products _can_ be made available, it isn't a list which then _forces_ each of these to be sold with the service. For further information on how this process works and how to configure the Product Order Map of a package plan, please see the below video.

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