New Tariffs

As part of regular maintenance of the system, Emersion creates any new tariffs that are received from service suppliers in their data feed. When a usage record is received from the carrier, and the tariff is one Emersion has not processed before, the usage will be quarantined with the reason Non Existent Tariff Key Fault. Once Emersion create the tariff in the system, users can set a price against the new tariff in the relevant Rate Card. After that, the usage can be rated. To rate the usage so it is properly billed to the customer, cleanse these records from Quarantine. Usage in Quarantine will not automatically be rated when Emersion creates the new tariff.

If you do not set a price against the tariff, and a price cannot be found, the usage will fall back into quarantine with the reason Missing Rate.

WARNING

Please be aware that if the date of the call record would mean that it would ordinary fall into an older billing period, unless that period is Open it will fall into the current open period. This may inflate usage for a current period and push people over data and usage allowances, if they are setup on your package/service plan.

This page lists batches of tariffs added by Emersion in a bi-monthly cycle.