Difference between revisions of "Provisioning/AutomaticSuspensionAndRestriction/ExclusionMethods"
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=== Exclude a Group of Customers === | === Exclude a Group of Customers === | ||
Revision as of 14:54, 18 December 2014
Omitting Customers from Auto-Suspension
If you wish to exclude customers from being subject to any automatic suspension or restriction activity due to non-payment, there are two ways to do this in Cumulus.
- Exclude a group of customers
- Exclude a single customer
Exclude a Single Customer
If you wish to exclude a single customer, search for the customer you want to omit from auto-suspension and open the customer record.
From the Customer Screen:
- Click the Details tab.
- Click theEdit Account Summary button to open the screen in edit mode.
- Change the Omit From Auto-Restrict setting to Yes.
- Save the changes.
