Difference between revisions of "Emersion Invoice Reconciliation"

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(How to reconcile Emersion’s invoice to you)
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[http://support.emersion.com.au Emerson Support Portal]
 
[http://support.emersion.com.au Emerson Support Portal]
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You will need your Cumulus login and appropriate permissions. See your Software Administrator if you do not have access.
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=== Monthly Service Usage Fees for SMS Events System Reconciliation ===
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Used for:
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* Checking the Number of SMS’s sent during a Calendar Month
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* Using  Events SMS Sending log Report
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# ''Navigate Reports > List > Finance''
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# Look for the ''Events SMS sending log''. It is a report showing SMS Messages that are generated by System Events including Event Type.
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# Select the date range using the filters (e.g. ''Date from'' 1st of the month, ''Date to'' the last day  of the month)
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# Click the ''Search'' button.
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# Take note of the total number of transaction which is the number of SMS events.
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# The charge is calculated based on the total number of SMS’s and multiplied by the transactions fee according to each monthly transaction range. If you do not know what the transaction ranges are, these can be found in your Emersion Customer Agreement.

Revision as of 15:10, 19 November 2014

How to reconcile Emersion’s invoice to you

In order to assist you to reconcile Emersion’s periodical invoices to you, we provide the following reports and tools. If you have any further enquiries regarding your Emersion invoice, please log in to the EME Support portal and raise an Accounts ticket so we can assist.

Emerson Support Portal

You will need your Cumulus login and appropriate permissions. See your Software Administrator if you do not have access.

Monthly Service Usage Fees for SMS Events System Reconciliation

Used for:

  • Checking the Number of SMS’s sent during a Calendar Month
  • Using Events SMS Sending log Report
  1. Navigate Reports > List > Finance
  2. Look for the Events SMS sending log. It is a report showing SMS Messages that are generated by System Events including Event Type.
  3. Select the date range using the filters (e.g. Date from 1st of the month, Date to the last day of the month)
  4. Click the Search button.
  5. Take note of the total number of transaction which is the number of SMS events.
  6. The charge is calculated based on the total number of SMS’s and multiplied by the transactions fee according to each monthly transaction range. If you do not know what the transaction ranges are, these can be found in your Emersion Customer Agreement.