Difference between revisions of "Emersion User Manuals"

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This section contains manuals and guides created for additional modules of the Emersion system. If you are interested in adding the functionality to your Emersion services, please contact our sales team at [mailto:sales@emersion.com.au sales@emersion.com.au] or log a request at the [http://support.emersion.com.au Emersion Support portal]. <br />
 
This section contains manuals and guides created for additional modules of the Emersion system. If you are interested in adding the functionality to your Emersion services, please contact our sales team at [mailto:sales@emersion.com.au sales@emersion.com.au] or log a request at the [http://support.emersion.com.au Emersion Support portal]. <br />
  
[[file:Emersion Product Management User Manual v1.1.pdf|Emersion Product Management User Manual]]<br />
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[[Emersion Product Management User Manual|Emersion Product Management User Manual]]<br />
[[file:Emersion Radius Management User Manual v1.0.pdf]]<br />
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[[Emersion Radius Management User Manual]]<br />
[[file:Systems Administration - Agent Management v1.0.pdf]]<br />
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[[Systems Administration - Agent Management]]<br />
  
 
== Carrier Specific Manuals ==
 
== Carrier Specific Manuals ==

Revision as of 13:36, 20 May 2015

Introduction

Below you will find user guides and help documentation for Emersion's billing & provisioning systems.

Please be aware, while we endeavour to have up-to-date manuals, this is not always possible given the size & complexity of Emersion's systems and the speed at which we develop and enhance our technology.

If there is a section of the system of which you would specifically like some documentation on, please contact our support team at emesupport@emersion.com.au or log a request through the Emersion Support portal.

Customer Management

Emersion Customers and Service Management User Manual
Contract User Manual

Finance and Accounts Manuals

Emersion Billing and Accounts Management User Manual
Emersion Ledger Management User Manual
Emersion Quarantine Manual Excerpt

Reports

Reports Manual
Existing Emersion Reports

Packages & Plans Manuals

Emersion Packages and Plans Management User Manual

Systems Administration Manuals

Emersion SP Systems Administration Manual
Emersion Events Manual
User Portal Management User Manual

Batch Mediation System (BMS) Manuals

Emersion SIR User Manual (CDR, DDR Format)
Emersion Inbound SIR Documentation

Emersion API

Emersion API Documentation

Optional Modules

This section contains manuals and guides created for additional modules of the Emersion system. If you are interested in adding the functionality to your Emersion services, please contact our sales team at sales@emersion.com.au or log a request at the Emersion Support portal.

Emersion Product Management User Manual
Emersion Radius Management User Manual
Systems Administration - Agent Management

Carrier Specific Manuals

This section contains manuals or guides created for specific carriers.

Optus

File:Emersion Optus RBT Service Management System Manual v1.2.pdf
File:Emersion Optus RBT Wholesaler Appendix v1.0.pdf

Telstra

File:Emersion Telstra eBill Manual V1.0.pdf
File:Emersion Telstra 3G Manual V0.1.pdf
File:Emersion Telstra Mobile Management User Manual v1.0.pdf

AAPT

File:Emersion AAPT DSL Manual V2.0.pdf