Difference between revisions of "Emersion User Manuals"

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[[file:Emersion SP Systems Administration Manual V1.0.pdf]]<br />
 
[[file:Emersion SP Systems Administration Manual V1.0.pdf]]<br />
[[file:Emersion Events Manual V1.0.pdf]]<br />
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[[file:Existing Emersion Reports.pdf]]<br />
  
 
<h2>Batch Mediation System (BMS) Manuals</h2>
 
<h2>Batch Mediation System (BMS) Manuals</h2>

Revision as of 19:26, 24 March 2014

Below you'll find the user guides and help documentation for Emersion's billing & provisioning systems.

Please be aware that while we endeavor to have up-to-date manuals, this is not always possible given the size & complexity of Emersion's systems and the speed at which we develop and enhance our technology.

If there is a section of the system of which you would specifically like some documentation on, please contact our support team at emesupport@emersion.com.au or log a request at the Emersion Support portal.

Customer Management

File:Emersion Customers and Service Management User Manual v2.0.pdf
File:Contract User Manual v1.0.pdf

Finance and Accounts Manuals

File:Emersion Billing and Accounts Management User Manual v2.0.pdf
File:Emersion Ledger Management User Manual v1.0.pdf
File:Emersion Quarantine Manual Excerpt v0.1.pdf

Reports

File:Reports Manual v1.0.pdf
File:Reports Manual v1.0.pdf

Packages & Plans Manuals

File:Emersion Packages and Plans Management User Manual v4.0.pdf

Systems Administration Manuals

File:Emersion SP Systems Administration Manual V1.0.pdf
File:Existing Emersion Reports.pdf

Batch Mediation System (BMS) Manuals

File:Emersion SIR User Manual (CDR, DDR Format) v4.0.pdf
File:Emersion Inbound SIR Documentation v0.4.pdf

Optional Modules

This section contains manuals and guides created for additional modules of the Emersion system. If you are interested in adding the functionality to your Emersion services, please contact our sales team at sales@emersion.com.au or log a request at the Emersion Support portal.

File:User Portal Management User Manual v1.0.pdf
File:Emersion Product Management User Manual v1.0.pdf
File:Emersion Radius Management User Manual v1.0.pdf

Carrier Specific Manuals

This section contains manuals or guides created for specific carriers.

Optus

File:Emersion Optus RBT Service Management System Manual v1.2.pdf
File:Emersion Optus RBT Wholesaler Appendix v1.0.pdf

Telstra

File:Emersion Telstra eBill Manual V1.0.pdf
File:Emersion Telstra 3G Manual V0.1.pdf