Difference between revisions of "Emersion User Manuals"

From Emersion
Jump to: navigation, search
Line 33: Line 33:
 
<h2>End User Portal Manuals</h2>
 
<h2>End User Portal Manuals</h2>
 
[[file:User Portal Management User Manual v1.0.pdf]]<br />
 
[[file:User Portal Management User Manual v1.0.pdf]]<br />
 +
 +
<h1>Carrier Specific Manuals</h1>
 +
This section contains manuals or guides created for specific carriers.
 +
 +
<h2>Optus</h2>
 +
[[file:Emersion Optus RBT Service Management System Manual v1.2.pdf]]<br />

Revision as of 18:56, 24 March 2014

Below you'll find the user guides and help documentation for Emersion's billing & provisioning systems.

Please be aware that while we endeavor to have up-to-date manuals, this is not always possible given the size & complexity of Emersion's systems and the speed at which we develop and enhance our technology.

If there is a section of the system of which you would specifically like some documentation on, please contact our support team by emesupport@emersion.com.au.


Customer Management

File:Emersion Customers and Service Management User Manual v2.0.pdf
File:Contract User Manual v1.0.pdf

Finance and Accounts Manuals

File:Emersion Billing and Accounts Management User Manual v2.0.pdf
File:Emersion Ledger Management User Manual v1.0.pdf
File:Emersion Quarantine Manual Excerpt v0.1.pdf
File:Reports Manual v1.0.pdf

Packages & Plans Manuals

File:Emersion Packages and Plans Management User Manual v4.0.pdf

Systems Administration Manuals

File:Emersion SP Systems Administration Manual V1.0.pdf
File:Emersion Events Manual V1.0.pdf

Batch Mediation System (BMS) Manuals

File:Emersion SIR User Manual (CDR, DDR Format) v4.0.pdf
File:Emersion Inbound SIR Documentation v0.4.pdf

End User Portal Manuals

File:User Portal Management User Manual v1.0.pdf

Carrier Specific Manuals

This section contains manuals or guides created for specific carriers.

Optus

File:Emersion Optus RBT Service Management System Manual v1.2.pdf