Difference between revisions of "Account Management/Customer Screen/Package Subscriptions/Contract"
| Line 1: | Line 1: | ||
| − | {{DISPLAYTITLE:Subscription Package Contract}} | + | {{DISPLAYTITLE: Subscription Package Contract}} |
== Introduction == | == Introduction == | ||
| − | Cumulus allows for the creation and | + | Cumulus allows for the creation and cancellation of Contracts against specific Package Subscriptions. The Package on which the subscription has been activated must be part of a valid package pool and the user must have the relevant permissions to be able to add contracts to a package subscription. |
| − | For a general overview of | + | For a general overview of contracts types, refer to the article on [[PackagePlans/Contract|Contracts]]. |
== Adding a Contract == | == Adding a Contract == | ||
| Line 21: | Line 21: | ||
* Confirm that the contract is to be broken by clicking 'Yes'. | * Confirm that the contract is to be broken by clicking 'Yes'. | ||
| − | + | The cancellation fee will be generated as a pending cardline. | |
| + | |||
| + | == Contract Discounts == | ||
| + | Where the contract includes a [[PackagePlans/Contract | per period credit that time-limited]] the details of the discount can be seen under the customer's package subscription. See the [[Account_Management/Customer_Screen/Package_Subscriptions | '''Customer Screens > Package Subscription''' page for further information. | ||
| + | |||
| + | = See Also = | ||
| + | [[PackagePlans/Contract|Configuration of Contract Types]]. | ||
Revision as of 11:29, 29 August 2016
Contents
Introduction
Cumulus allows for the creation and cancellation of Contracts against specific Package Subscriptions. The Package on which the subscription has been activated must be part of a valid package pool and the user must have the relevant permissions to be able to add contracts to a package subscription.
For a general overview of contracts types, refer to the article on Contracts.
Adding a Contract
To add a contract, simply navigate to the customer, then click Package Subscriptions.
- Click on the Package Subscription.
- Click Add Contract
- Set the End Date. This can be an arbitrary value, or you can simply let the system decide and tick the box: Automatically Set End Date. Note that the End Date is mandatory
- Choose the Contract you wish to Add
- Click Add Selected
Cancelling Breaking Out a Contract
To Break out of a Contract, locate the Package Subscription with the attached Contract
- Click Break Out Contract. Note that the value of the Break out fee is in the button.
- Confirm that the contract is to be broken by clicking 'Yes'.
The cancellation fee will be generated as a pending cardline.
Contract Discounts
Where the contract includes a per period credit that time-limited the details of the discount can be seen under the customer's package subscription. See the [[Account_Management/Customer_Screen/Package_Subscriptions | Customer Screens > Package Subscription page for further information.
