Difference between revisions of "Emersion User Manuals"
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== Introduction == | == Introduction == | ||
| − | Below you | + | Below you'll find the user guides and help documentation for Emersion's billing & provisioning systems. |
| − | Please be aware | + | Please be aware that while we endeavour to have up-to-date manuals, this is not always possible given the size & complexity of Emersion's systems and the speed at which we develop and enhance our technology. |
| − | If there is a section of the system of which you would specifically like some documentation on, please contact our support team at [mailto:emesupport@emersion.com.au emesupport@emersion.com.au] or log a request | + | If there is a section of the system of which you would specifically like some documentation on, please contact our support team at [mailto:emesupport@emersion.com.au emesupport@emersion.com.au] or log a request at the [http://support.emersion.com.au Emersion Support portal]. |
== Customer Management == | == Customer Management == | ||
| − | [[Emersion Customers and Service Management User Manual]]<br /> | + | [[file:Emersion Customers and Service Management User Manual v2.0.pdf]]<br /> |
| − | [[Contract User Manual]]<br /> | + | [[file:Contract User Manual v1.0.pdf]]<br /> |
== Finance and Accounts Manuals == | == Finance and Accounts Manuals == | ||
| − | [[Emersion Billing and Accounts Management User Manual]]<br /> | + | [[file:Emersion Billing and Accounts Management User Manual v2.0.pdf]]<br /> |
| − | [[Emersion Ledger Management User Manual]]<br /> | + | [[file:Emersion Ledger Management User Manual v1.0.pdf]]<br /> |
| − | [[Emersion Quarantine Manual Excerpt]]<br /> | + | [[file:Emersion Quarantine Manual Excerpt v0.1.pdf]]<br /> |
| − | == Reports == | + | === Reports === |
| − | [[Reports Manual]]<br /> | + | [[file:Reports Manual v1.0.pdf]]<br /> |
| − | [[Existing Emersion Reports]]<br /> | + | [[file:Existing Emersion Reports.pdf]]<br /> |
== Packages & Plans Manuals == | == Packages & Plans Manuals == | ||
| − | [[Emersion Packages and Plans Management User Manual]]<br /> | + | [[file:Emersion Packages and Plans Management User Manual v4.0.pdf]]<br /> |
== Systems Administration Manuals == | == Systems Administration Manuals == | ||
| − | [[Emersion SP Systems Administration Manual]]<br /> | + | [[file:Emersion SP Systems Administration Manual V1.0.pdf]]<br /> |
| − | [[Emersion Events Manual]]<br /> | + | [[file:Emersion Events Manual V1.0.pdf]]<br /> |
| − | [[User Portal Management User Manual]]<br /> | + | [[file:User Portal Management User Manual v1.0.pdf]]<br /> |
== Batch Mediation System (BMS) Manuals == | == Batch Mediation System (BMS) Manuals == | ||
| − | [[Emersion SIR User Manual (CDR, DDR Format)]]<br /> | + | [[file:Emersion SIR User Manual (CDR, DDR Format) v4.0.pdf]]<br /> |
| − | [[Emersion Inbound SIR Documentation]]<br /> | + | [[file:Emersion Inbound SIR Documentation v0.4.pdf]]<br /> |
== Emersion API == | == Emersion API == | ||
| − | [[Emersion API Documentation]]<br /> | + | [[file:Emersion API Documentation v0.20.pdf]]<br /> |
== Optional Modules == | == Optional Modules == | ||
This section contains manuals and guides created for additional modules of the Emersion system. If you are interested in adding the functionality to your Emersion services, please contact our sales team at [mailto:sales@emersion.com.au sales@emersion.com.au] or log a request at the [http://support.emersion.com.au Emersion Support portal]. <br /> | This section contains manuals and guides created for additional modules of the Emersion system. If you are interested in adding the functionality to your Emersion services, please contact our sales team at [mailto:sales@emersion.com.au sales@emersion.com.au] or log a request at the [http://support.emersion.com.au Emersion Support portal]. <br /> | ||
| − | [[Emersion Product Management User Manual|Emersion Product Management User Manual]]<br /> | + | [[file:Emersion Product Management User Manual v1.1.pdf|Emersion Product Management User Manual]]<br /> |
| − | [[Emersion Radius Management User Manual]]<br /> | + | [[file:Emersion Radius Management User Manual v1.0.pdf]]<br /> |
| − | [[Systems Administration - Agent Management]]<br /> | + | [[file:Systems Administration - Agent Management v1.0.pdf]]<br /> |
== Carrier Specific Manuals == | == Carrier Specific Manuals == | ||
| Line 49: | Line 49: | ||
=== Optus === | === Optus === | ||
| − | [[Emersion Optus RBT Service Management System Manual]]<br /> | + | [[file:Emersion Optus RBT Service Management System Manual v1.2.pdf]]<br /> |
| − | [[Emersion Optus RBT Wholesaler Appendix]]<br /> | + | [[file:Emersion Optus RBT Wholesaler Appendix v1.0.pdf]]<br /> |
=== Telstra === | === Telstra === | ||
| − | [[Emersion Telstra eBill Manual]]<br /> | + | [[file:Emersion Telstra eBill Manual V1.0.pdf]]<br /> |
| − | [[Emersion Telstra 3G Manual]]<br /> | + | [[file:Emersion Telstra 3G Manual V0.1.pdf]]<br /> |
| − | [[Emersion Telstra Mobile Management User Manual]]<br /> | + | [[file:Emersion Telstra Mobile Management User Manual v1.0.pdf]]<br /> |
=== AAPT === | === AAPT === | ||
| − | [[Emersion AAPT DSL Manual|Emersion AAPT DSL Manual]]<br /> | + | [[file:Emersion AAPT DSL Manual V2.0.pdf|Emersion AAPT DSL Manual]]<br /> |
Revision as of 13:38, 20 May 2015
Contents
Introduction
Below you'll find the user guides and help documentation for Emersion's billing & provisioning systems.
Please be aware that while we endeavour to have up-to-date manuals, this is not always possible given the size & complexity of Emersion's systems and the speed at which we develop and enhance our technology.
If there is a section of the system of which you would specifically like some documentation on, please contact our support team at emesupport@emersion.com.au or log a request at the Emersion Support portal.
Customer Management
File:Emersion Customers and Service Management User Manual v2.0.pdf
File:Contract User Manual v1.0.pdf
Finance and Accounts Manuals
File:Emersion Billing and Accounts Management User Manual v2.0.pdf
File:Emersion Ledger Management User Manual v1.0.pdf
File:Emersion Quarantine Manual Excerpt v0.1.pdf
Reports
File:Reports Manual v1.0.pdf
File:Existing Emersion Reports.pdf
Packages & Plans Manuals
File:Emersion Packages and Plans Management User Manual v4.0.pdf
Systems Administration Manuals
File:Emersion SP Systems Administration Manual V1.0.pdf
File:Emersion Events Manual V1.0.pdf
File:User Portal Management User Manual v1.0.pdf
Batch Mediation System (BMS) Manuals
File:Emersion SIR User Manual (CDR, DDR Format) v4.0.pdf
File:Emersion Inbound SIR Documentation v0.4.pdf
Emersion API
File:Emersion API Documentation v0.20.pdf
Optional Modules
This section contains manuals and guides created for additional modules of the Emersion system. If you are interested in adding the functionality to your Emersion services, please contact our sales team at sales@emersion.com.au or log a request at the Emersion Support portal.
File:Emersion Product Management User Manual v1.1.pdf
File:Emersion Radius Management User Manual v1.0.pdf
File:Systems Administration - Agent Management v1.0.pdf
Carrier Specific Manuals
This section contains manuals or guides created for specific carriers.
Optus
File:Emersion Optus RBT Service Management System Manual v1.2.pdf
File:Emersion Optus RBT Wholesaler Appendix v1.0.pdf
Telstra
File:Emersion Telstra eBill Manual V1.0.pdf
File:Emersion Telstra 3G Manual V0.1.pdf
File:Emersion Telstra Mobile Management User Manual v1.0.pdf
