Revision as of 18:42, 17 August 2017

Overview

There are two System Events whose sole purpose is to physically deliver PDF invoice to your customers via their preferred delivery method. Arguably, these two events are the most important in the system. If these events are not configured and enabled, your customers will not receive their invoices after they have been approved.

Invoice Delivery Events

Invoice Delivery (id 22)

This is the event that delivers the invoice via email. It is used when the customer's invoice delivery method is set to 'Email' or 'Email and Post'.

Invoice Post (id 23)

This is the event that delivers the invoice via post. It is used when the customer's invoice delivery method is set to 'Post' or 'Email and Post'.
This event type is also be utilised by Postal Invoice Delivery Integration Feature

Invoice Due/Overdue

You may also want to consider setting up the two invoice reminder notifications, however these are not critical from a systems point of view.

• Invoice Due (id: 13)
• Invoice Overdue (id: 7)

See Also

• Configuring your Invoice Delivery and Invoice Approval Settings