Difference between revisions of "Products"
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The Products module provides the ability to create and manage [[Products|point of sale products]] that you may sell in addition to, or along with your subscription based products and services. Within the Emersion system, a product is a non-subscription based product or service. This includes: | The Products module provides the ability to create and manage [[Products|point of sale products]] that you may sell in addition to, or along with your subscription based products and services. Within the Emersion system, a product is a non-subscription based product or service. This includes: |
Revision as of 09:33, 18 September 2015
Contents
Products (Point Of Sale)
The Products module provides the ability to create and manage point of sale products that you may sell in addition to, or along with your subscription based products and services. Within the Emersion system, a product is a non-subscription based product or service. This includes:
- physical items
- something that attracts a once-off cost.
- something that is purchased by a customer as either as an Outright Purchase or or under an Installment Plan
- does not incur additional charges for usage.
Products can be grouped into categories and sub-categories.
Product purchases can be invoiced to the customer immediately or at the end of the billing period.
This module is a standard CORE module of the Emersion system. Staff users with Admin Full Powers or Base Powers will be automatically granted the ability to the Product Management, Product Pricing, Product Categories and Product Lock pages. Under here you can:
- create and maintain products
- Create a maintain price books
- create product price points
- set commissions for products (requires a subscription to Agent Management and Commissions modules)
- maintain the product inventory (for serialised products).
- unlock product instances that have been locked by other processes (migrations and orders where a product instances is included in the order)
Topics
- Creating and Editing Products
- Product Pricing
- Product Categories and Sub Categories
- Create Purchase
- Outright Purchase
- Installment Plan
- Purchase Management
- Serialised SIM Management
Emersion has a library of products from the telecommunications market and provides these to you to use. Please be aware that where Emersion is listed as the product owner, you cannot modify these products directly
To Display Products
- Select Products > Product Management > from the Menu. The Point of Sale Product Management page will appear showing a list of existing products.
Search
You can locate a product by using the Search function. The following fields can be used to search:
- Product ID
- Product Name
- Product Category
To Create a Product
- On the Point of Sale Product Management page, click the Create New Product button. The New Product Details page will appear.
- Select the Product Category from the drop list.
- Select the Product Sub Category from the drop list.
- Enter the Product Name of the new product.
- Enter a Description of the product.
- Tick the Use Default Ledger Code check box to assign the default product ledger code to this product. This ledger code will be recorded in the cardline when the product is sold to a customer. The default ledger code will display next to the check box.
- If you wish to use another ledger code, un-tick the Use Default Product Ledger Code check box. The Custom Ledger Code drop list and the New Ledger Code fields will appear.
- Select the required ledger code from the Custom Ledger Code drop list; or if you wish to create a new ledger code, enter the ledger code name in the New Ledger Code field. The system will add this ledger code to the ledger when the product is saved.
- Select the Product Type from the drop list. Options available are "Physical Product" or "Billable Item".
- Enter the price of the item in the Total (Inc Tax) field. The system will automatically calculate the price Amount (ex tax) and the Tax Amount. Alternately, enter the price of the item in the Total (Ex Tax) field. The system will automatically calculate the price Total (Inc tax) and the Tax Amount.
- Note that this price is referred to as the product base price, or regular price. It is the price the item will be sold at when there are no product price points in effect.
- Select the Tax Type applicable to this item in the drop list. By default, this is set to "Australian GST".
- Enter the date the product is available for sale from in the Saleable From field. A calendar tool will appear to allow you to select the required date.
- If required, enter the date the product is available until in the Saleable To field. A calendar tool will appear to allow you to select the required date.
- The Saleable From and Saleable To fields control when the product will able available to sell to your customers. If you do not enter a Saleable To date, the product will be available indefinitely.
- Enter the Minimum Quantity of this product required to sell at one time. This field can be used to control multi quantity or bulk pricing (see Product Pricing for further information). Normally, you should leave this minimum quantity as "1".
- Click the Create button. The Point of Sale Product Management page will be displayed with an information box showing the product has been saved.
- To cancel without saving, click the Back button.
To Display a Product
- On the Point of Sale Product Management page, click the product link in the ID column of the list. The View Product Details page will appear showing the selected product with the Product Price List Details and the Price Point List Details information. These details are maintained using the Product Pricing function.
- Click the Back button to return to the Point of Sale Product Management page.
To Edit a Product
- On the Point of Sale Product Management page, click the product link in the ID column of the list. The View Product Details page will appear showing the selected product.
- Click the Edit button. The Edit Product Details page will appear.
- Enter or modify the product information in the appropriate fields.
- Note that you can only modify the Product Category, Product Sub Category, Product Name, Description, ledger code information, and Product Type. To modify the product price, minimum quantity, and saleable dates, use the Product Pricing function.
- Click the Save button. The Point of Sale Product Management page will be displayed with an information box showing the product has been saved.
Inventory
If you have been given the ability to manage your inventory, you can view this by clicking 'manage inventory' for your given product. Presently, the only way to bring inventory into the system is to use the bulk inventory feature, which is an Emersion Add-On.
Please watch the video below which demonstrates how to perform this task.
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