Difference between revisions of "Account Management/Customer Screen/Cost Centre"

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{{DISPLAYTITLE: Cost Centre}}
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=This Content Has Moved House=
=Overview=
 
This screen appears for service providers subscribing to the [[Cost_Centres|'''Cost Centre''']] module. It is where service providers can create and maintain a set cost centre types and values that are specific to the customer. Cost Centre types and values created here can apply only to the customer. If users are looking to set up a global list of cost centre types and values to be used across customers created in the future, they should set them up at the [[Admin/Cost_Centres|Service Provider-level Cost Centre admin section]] of Cumulus.
 
  
To access this screen:
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This article has been moved to our new home for documentation and help content, the new Emersion Knowledge Base.
  
Nav: '''Customer > List'''
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[https://resources.emersion.com/display/EKB/Cost+Centres Take me to the Emersion Knowledge Base article]
  
Click on the ID of a customer. Click the '''Cost Centre''' tab.
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[[file:new_home_sm.jpg|900px]]
 
 
= Create a New Cost Centre Type =
 
To create a new Cost Centre Type:
 
 
 
Nav: '''Customer > Cost Centre'''
 
 
 
Press the '''Add New Cost Centre Type''' button.
 
 
 
The fields are
 
;Name
 
This will be displayed on the customer's invoice.
 
 
 
;Description
 
Enter a description. This is for internal purposes and will not show on a customer's invoice.
 
 
 
;Display Order
 
This field can be used to order the display of the cost centre types on the cost centre tab under package or service subscriptions. Enter 1 for 1st place, 2 for 2nd place, and so on.
 
 
 
;Status
 
Check the box to enable the cost centre type to be available. Un tick to hide the cost centre type so it cannot be used.
 
 
 
When you are happy, press '''Save'''.
 
 
 
[[File:Customer-cost-centres-001.png|1200px|]]
 
 
 
This picture shows the application of the '''display order''' on the '''Customer > Package Subscription > Cost Centre''' tab.
 
[[File:Customer-cost-centres-003.png]]
 
 
 
= Create a New Customer Cost Centre =
 
To create a new cost centre for the customer's account:
 
 
 
# Click on the ID of a cost centre type. This will bring you to a view only page showing the cost centre details, as well as a list of any existing cost centres.
 
# Click Add New Cost centre
 
#* <span style="text-decoration:underline;">Name</span>: Will be displayed on a customer invoice under charges summary
 
#* <span style="text-decoration:underline;">Customer Reference</span> A reference similar to an internal description. Suggestion is to make it the same as Name above
 
#* <span style="text-decoration:underline;">Display Order</span>: Can be utilised to order the display of the cost centre types on the cost centre tab under package or service subscriptions
 
#* <span style="text-decoration:underline;">Set As Default</span>: Check this box to set this new (or existing if editing) cost centre value to be the DEFAULT value in the drop down list. Leave unchecked if adding new values and you do not want to change the default value
 
#* <span style="text-decoration:underline;">Status</span>: Check the box to enable the value to be visible in the cost centre type drop down list of possible values under package and/or service subscription. Uncheck to hide the value and not allow it to be selected.
 
[[File:Customer-cost-centres-004.png]]
 
 
 
= See also =
 
* [[Cost_Centres|The Cost Centre Module]]
 

Latest revision as of 11:47, 22 April 2020

This Content Has Moved House

This article has been moved to our new home for documentation and help content, the new Emersion Knowledge Base.

We are sorry for the untidiness while we are shifting locations and we appreciate your patience during the transition to our new home.

Take me to the Emersion Knowledge Base article

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