Difference between revisions of "Services/Orders/Services/Cancel"

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(Created page with " == Unable to locate account invoice period == When cancelling or activating a package, you may receive the following error as pictured. File:Account_invoice_period.jpg...")
 
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== Unable to locate account invoice period ==
 
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When cancelling or activating a package, you may receive the following error as pictured.
 
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[[File:Account_invoice_period.jpg]]
 
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This occurs because account start date is after your cancellation or activation date.  You should choose a cancellation/activation date that is encompassed by the account invoice period.
 
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We can backdate the account start date, and the associated account invoice periods, however this is a chargeable item.
 

Latest revision as of 16:34, 7 June 2021

This article is no longer relevant.

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