Difference between revisions of "Service Desk"

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(Created page with "The Service Desk module (sometimes referred to as the ticketing module) gives users the ability to: * offer customers the ability to log faults or issues to a set of pre-defi...")
 
 
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The Service Desk module (sometimes referred to as the ticketing module) gives users the ability to:
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* offer customers the ability to log faults or issues to a set of pre-defined ticket queues
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This article has been moved to our new home for documentation and help content, the new Emersion Knowledge Base.
* Easily view, access and action tickets for a customer
 
* assign and reassign tickets to other staff users.
 
  
More to come
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We are sorry for the untidiness while we are shifting locations and we appreciate your patience during the transition to our new home.
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[https://resources.emersion.com/display/EKB/Service+Desk EKB/Service+Desk Take me to the Emersion Knowledge Base article]
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[[file:new_home_sm.jpg|900px]]

Latest revision as of 12:39, 22 April 2020

This Content Has Moved House

This article has been moved to our new home for documentation and help content, the new Emersion Knowledge Base.

We are sorry for the untidiness while we are shifting locations and we appreciate your patience during the transition to our new home.

EKB/Service+Desk Take me to the Emersion Knowledge Base article

New home sm.jpg