Difference between revisions of "PackagePlans/Advanced/Product Order Map"

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This feature provides the ability for service providers to offer products inside an order for a service. Using this feature can give you suggestive selling options like the examples below.
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A new modem, or choice of modems can be offered along with new ADSL orders.
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This article has been moved to our new home for documentation and help content, the new Emersion Knowledge Base.
Offer a selection of phone cases and other accessories to go with a new mobile service order.
 
You decide to give a $10 gift card to customers who order a service in the month of July.
 
Offer a discounted 12 month maintenance contract to any customer who purchases from you business grade internet.
 
  
The options for grouping products and services together is as endless as your imagination. To configure the system to offer products within an order you will need to:
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We are sorry for the untidiness while we are shifting locations and we appreciate your patience during the transition to our new home.
  
* Store these items you are offering in the [[Products]] module.
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[https://resources.emersion.com/display/EKB/Product+Order+Map Take me to the Emersion Knowledge Base article]
* Map the package plan and the product via the '''Package Plan > Product Order Map''' tab
 
* Ensure all plans and products are saleable
 
  
Once your products and packages are mapped, then the ordering process will include them no matter where the order originates from (Cumulus or the [[End_User_Portal_and_Customer_Sign_Up_Portal | Sign up Portal]]). Please note this is an inclusive list that says what products _can_ be made available, it isn't a list which then _forces_ each of these to be sold with the service. For further information on how this process works and how to configure the Product Order Map of a package plan, please see the below video.
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[[file:new_home_sm.jpg|900px]]
 
 
<mediaplayer MWPlayerConfig="MyCustomConfig" height="400" width="600">http://wiki.emersion.com.au/wiki/media/productMapping.mp4</mediaplayer>
 

Latest revision as of 15:31, 19 December 2018

This Content Has Moved House

This article has been moved to our new home for documentation and help content, the new Emersion Knowledge Base.

We are sorry for the untidiness while we are shifting locations and we appreciate your patience during the transition to our new home.

Take me to the Emersion Knowledge Base article

New home sm.jpg