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| − | {{DISPLAYTITLE: Invoice Delivery and Approval Settings}}
| + | =This Content Has Moved House= |
| − | = Overview = | |
| − | The '''Invoice Delivery''' and '''Invoice Approval settings''' ate two primary settings that control the method of which your invoices are sent to customers and whether invoices are automatically or manually approved.
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| − | These settings are [[Accounts/Account_Attributes|''account attributes'']] meaning that the Service Provider will can configure a default setting. All child accounts created under the parent service provider will automatically adopt (inherit) this setting, unless it is overridden at the customer level.
| + | This article has been moved to our new home for documentation and help content, the new Emersion Knowledge Base. |
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| − | Invoice Delivery is controlled by the ''Invoice Method'' setting available in the ''Invoice Management'' system administration settings, as well as available in each customer’s account settings. This determines how invoices are sent to your customer. Invoice delivery methods available are: ‘Email’, ‘Post’, ‘Fax’, ‘Do Not Send’, or ‘Email and Post’.
| + | We are sorry for the untidiness while we are shifting locations and we appreciate your patience during the transition to our new home. |
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| − | Invoice Approval is controlled by the ''Auto Invoice Approval'' setting in the Invoice Management system administration settings, and by the ''Auto Approve Invoice'' setting available in each customer’s account. When enabled, invoices are automatically set to''' '''''Approved'' status when they are generated (i.e. after the bill run). If you also set your invoice delivery method to ''email'', this will have the effect of automatically emailing invoices to customers without any manual intervention (i.e. provided you have an email invoice template set up correctly and your customers have valid email addresses set up). | + | [https://resources.emersion.com/display/EKB/Invoice+Delivery+and+Approval Take me to the Emersion Knowledge Base article] |
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| − | == Setting your Service Provider Default Settings ==
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| − | # Select '''Admin''' > '''Settings '''> '''Invoice Management '''from the '''Menu.''' The ''Invoice Management'' page will display.
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| − | # Tick the ''Auto Invoice Approval'' check box to enable automatic approval of your invoices. This will be applied to all new customers that are created. Leave blank if you do not wish to automatically approve invoices.
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| − | # Tick the ''Reset all customers'' check box to update all existing customer accounts to use the automatic invoice approval setting as set in step 2.
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| − | # Select the required invoice delivery method from the ''Invoice Method'' drop list. This will be applied to all new customers that are created. By default, this is set to “Do not send”.
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| − | # Tick the ''Reset all customers'' check box below the ''Invoice Method'' drop list to update all existing customers to use the ''Invoice Method'' setting selected in step 4. This will overwrite all existing customer invoice delivery methods set up.
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| − | # Click the '''Save''' button. An information box will appear showing the invoice management setting was saved successfully.
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| − | ==Overriding the Service Provider Settings==
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| − | # Select '''Customers''' > '''Customer List '''from the '''Menu.''' The ''Customer List'' page will display showing all customers.
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| − | # Locate and select the required customer in the list. The ''Customer Summary'' page will display.
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| − | # Click the '''Detail''' tab. The ''Account Detail ''page will display showing ''Account'' ''Summary'' and'' Trading Terms.''
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| − | # Click the '''Edit Account Summary''' button. The ''Account Detail'' page will update to show the fields enabled for editing.
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| − | # Select the required invoice delivery method for this customer from the ''Invoice Method'' drop list.
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| − | # Select the required invoice template to use for this customer from the ''Default Account Invoice Template ''drop list. This will override the system default setting.
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| − | # Tick the ''Auto-approve Invoices'' check box to enable automatic approval of invoices for this customer.
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| − | # Click the '''Save Account Summary''' button. An information box will appear showing the account has been updated.
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| − | = See Also =
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| − | * [[Accounts/Account_Attributes|Account Attributes]]
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| − | * [[Account/AccountCreation|Create an End User Customer]]
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This article has been moved to our new home for documentation and help content, the new Emersion Knowledge Base.
We are sorry for the untidiness while we are shifting locations and we appreciate your patience during the transition to our new home.
